Issue with updates and not recognizing the lic key

This topic has 3 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: theok
    theok
    Participant
    December 24, 2017 at 09:48

    Also Do you have a support ticket system we can use to resolve the issue?

    2 Answers
    Avatar: Walid
    Walid
    Participant
    December 24, 2017 at 11:39

    Can you give more details please?
    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2017 at 08:42

    Hello, @theok

    Thanks for the topic. Sorry for the delay due to the weekends.
    You may contact us via contact form on ThemeForest http://prntscr.com/eyqe4q (and provide your license code https://themeforest.net/user/8theme) or describe your problem here and provide your purchase code in Private Content area.

    Regards

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