Likely you simply need to synchronize translation files.
If after that the problem won’t be solved, please provide temporary wp-admin and FTP access in Private Content.
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard
In latest theme update we made improvement for banner link http://prntscr.com/hts2br. Please re-set links in your banner settings.
Let us know if you need any further assistance.
Regards
Rose Tyler
Support staff
December 29, 2017 at 13:22
Hello,
You’re welcome!
Do you mean this menu http://prntscr.com/htrxo9 ? Is your problem solved?
If not, please give me screenshot for better understanding. Also, provide temporary wp-admin access in Private Content.
Thanks in advance!
Regards
Rose Tyler
Support staff
December 29, 2017 at 13:16
You’re welcome!
Have a nice day.
Regards
Rose Tyler
Support staff
December 29, 2017 at 13:15
Hello,
Is your problem solved? If not please provide screenshot for better understanding.
Thanks in advance.
Regards
Rose Tyler
Support staff
December 29, 2017 at 13:13
Hello,
Thanks for the topic. Hope you are having a nice day.
Did you try to change “Logo max width” in Theme Options > General > Header Setting?
Also, I see that you use XStore theme, so could you please create a topic at https://www.8theme.com/forums/xstore-wordpress-support-forum/ ?
Thanks in advance!
Regards
Rose Tyler
Support staff
December 29, 2017 at 13:07
Hello,
I am glad that you sorted out.
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Rose Tyler
Support staff
December 28, 2017 at 17:06
Seems it is not possible for now to have the fixed image and closed tabs together.
Regards
Rose Tyler
Support staff
December 28, 2017 at 15:05
Hello,
1. Your question about tabs requests additional customization which is beyond our basic support scope. We can give only tips and we already made that, but if you need further help with additional customization contact WP-Kraken team.
Please read https://themeforest.net/page/item_support_policy
2. We’ve made some changes in Custom css code, please check.
3. Please check.
Regards
Rose Tyler
Support staff
December 28, 2017 at 14:15
About tabs, we made changes in xstore-child/woocommerce/single-product/tabs/tabs.php and in etheme.js, etheme.min.js files (xstore/js/ folder) – http://prntscr.com/htch59, so after theme update you will be needed repeat it in etheme.js and minify the content of this file to etheme.min.js.
Let us know if you need any further assistance.
You may enabled the default WordPress theme and check the speed of your site. You’ll see that even when the default theme is activated site is slow. It means that our theme is not the reason of your problem.
Regards
Rose Tyler
Support staff
December 28, 2017 at 13:10
Hello,
There are many plugins that offer this option but we did not test them with our theme. I suppose that if plugin works with product gallery you will need additional customization to make it work as slider in our theme no matter what plugin you will use.
Regards
Rose Tyler
Support staff
December 28, 2017 at 13:05
Hello,
Please give full access so we could edit page element settings and custom css.
