Mobile Friendly Website - by Fabio - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: fabio_vito
    Fabio
    Participant
    December 27, 2017 at 18:30

    Dear Support,

    I am a bit frustrated because one of the reasons why I have selected your theme was the intrinsic capability to be mobile friendly.

    Everything was fine (mobile friendly) until I updated the theme to 3.4 version. After this update, google states that the website is no longer website friendly:

    – Clickable elements too close together
    – Content wider than screen

    Could you please help me in order to make the website mobile friendly again? Is there something you could do in order to change the coding?

    Thanks in advance.

    F.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2017 at 09:13

    Hello,

    We’ checked our test site that use latest version of theme and all works fine. But with your site you may see – http://prntscr.com/ht8ubo, so, likely, the problem caused by robots.txt file.

    Regards

    Avatar: fabio_vito
    Fabio
    Participant
    December 28, 2017 at 09:36

    Dear Rose,

    Thank you for your prompt reply.

    If I have understood correctly, is it the robots.txt file that is blocking the access to some plugin files? Do you perhaps have any clue on how I could fix the problem?

    As I said the same robots.txt was working fine prior to the theme update, I would appreciate if you could give me any advise.

    Thanks in advance.

    F.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2017 at 09:59
    Avatar: fabio_vito
    Fabio
    Participant
    December 28, 2017 at 12:51

    Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2017 at 12:58

    You’re welcome!
    Have a nice day.

    Regards

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