Forum Replies Created

Viewing 30 posts - 58,801 through 58,830 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 12:46

    Hello,

    I would recommend you to contact woocommerce support about this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 12:44

    Hello,

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 11:55

    Hello,

    WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 11:54

    1. Theme Options > General > Header Settings > http://prntscr.com/i8lbx4
    2. I’ve created “Shipping Row Menu” static block. You may edit the block and add this to menu, please see screenshot from our demo http://prntscr.com/i8le9s

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 11:45

    Hello, @antcuc and @Olele

    This is not a bug. You may change the image size via customization in files, find and edit etheme_share_shortcode function (royal/framework/shortcodes.php) – http://prntscr.com/i8l9ed > http://prntscr.com/i8l98a (we recommend making changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 11:13

    Hello,

    Thanks for the topic.
    I’ve checked your site in Chrome and Safari, unfortunately, I can’t recreate the problem.
    Please describe me step by step how recreate the problem.
    Also, try to disable all 3-rd plugins > clear cache and check the problem. Do you face inconvenience with “Add to cart” when a default WC theme – Storefront activated on your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 11:03

    Hello, @lea_scz

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 11:01

    Hello,

    Thanks for the topic.
    Your site is under maintenance mode, so I can’t check it.
    Please read our documentation https://www.8theme.com/demo/docs/lifestyle/
    I am able to help you with settings, simply provide temporary wp-admin asses in private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:58

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:58

    Hello,

    Please read https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?)
    Here you may find the plugin documentation https://www.dropbox.com/s/tdjvbs1a46umhzj/LiveChat%20Documentation.pdf?dl=0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:41

    Hello,

    How did you add the animated car? Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:29

    I’ve added the code in Custom css via Theme Options http://prntscr.com/i8k7pz > http://prntscr.com/i8k7sk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:24

    Great. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:24

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:23

    Hello,

    1. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
    2. To edit share icons you may edit etheme_share_shortcode function in file wp-content/woopress/framework/shortcodes.php.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:17

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:15

    Hello,

    1. Oh I see, Please also add this code:

    .header-wrapper.header-advanced .header-search.act-default [role="searchform"] .btn:before {
        display: none;
    }

    2. Appearance > Widgets> http://prntscr.com/i8jftk
    Please read more https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
    3.

    .header-color-white .navbar-header .cart-summ,
    .header-color-white .navbar-header .et-wishlist-widget a{
        color:  black;
    }

    4. Theme Options > General > Header Settings > Fixed header background > uncheck “Transparant”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:08

    Hello,

    I’ve created “Top panel new” static block. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:49

    Hello,

    Thank you. Is it possible to make the colour gradient green like on the mentioned website?

    – You’re welcome! Please provide screenshot for better understanding what exactly gradient do you mean.

    And: if you hover over the ‘Shop’ button, that you then get a slightly darker colour green of the button?

    .single-product .product-information .cart button[type="submit"]:hover {
        background-color: #17ab22 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:44

    Hello,

    You’re welcome!
    Please provide link to page where you want to achieve this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:39

    Hello,

    1. You need to increase memory limit http://prntscr.com/i8jhy2
    2. Great.
    3. Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:32

    Please check the single product page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:18

    Hello,

    Could you please provide temporary wp-admin access in Private Content?
    On my test site, this option http://prntscr.com/i8j91k works fine for shop page.
    If you need to change this block – http://prntscr.com/i8j9ec you may find name of appropriate static block in Appearance > Widgets > After the products. Read more https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:11

    Hello,

    Thanks for the topic.
    You may upload “Size guide image” in Theme Options > E-commerce > Single Product Page to have such result http://prntscr.com/i8j7fd
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:04

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:03

    Hello,

    WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
    Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:02

    Hello,

    Thanks for the report. Unfortunately, we do not have a ready fix for this. I’ve added the problem to our task list.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 08:56

    Hello,

    WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    Once new woocommerce version will be available, we will update our theme within 24 hours.
    As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
    Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 08:54

    Hello,

    Looks like you updated woocommerce to 3.3 version. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
    Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 08:48

    Hello,

    Thanks for the topic.
    1. I’ve changed settings of VC http://prntscr.com/i8iu1o Please check VC functionality now http://prntscr.com/i8iule. If you face any problem. Please let me know.
    2. Please add this custom css code in Theme Options > Styling > Custom css to make the menu work better:

    .header-advanced .nav-sublist-dropdown:before {
        content:  none;
    }
    .header-wrapper.header-advanced 
     .menu-wrapper .nav-sublist-dropdown {
        top: 100% !important;
        margin-top:  0;
    }

    3. To change the color of this – http://prntscr.com/i8ivc7 please add custom css code in Theme Options > Styling > Custom css:

    .header-wrapper.header-advanced .navigation-wrapper:before {
        background-color: brown;
    }

    Let us know if you need any further assistance.

    Regards

  • 1 2 3 1,960 1,961 1,962 2,273 2,274 2,275
    Viewing 58,830 results - 58,801 through 58,830 (of 68,223 total)
Viewing 30 posts - 58,801 through 58,830 (of 68,223 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.