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Few things - by CharliezFrag - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

CharliezFrag

Participant

January 30, 2018 at 23:51

Hi,

I’ve been trying to build a website using your Xstore theme, I have a few problems.

1. Since the last WooCommerce update, my shop page is stuck showing 3 items per row, doesn’t matter if I change settings.

2. Also in the shop page, I can’t get rid of the prefooter. I select “Without” in the page settings but it won’t go away.

Can you help me with this?

Thanks!

#183381 Copied

4 Answers

philgreensworkshop

Participant

January 31, 2018 at 01:23

https://www.8theme.com/topic/woocommerce-update-conflict-temp-fix/

#183386 Copied

Rose Tyler

Support staff

January 31, 2018 at 09:26

Hello, @CharliezFrag

WC released the new major update. We will release a new theme version within 24 hours. This version will be a fully compatible with Woocommerce 3.3.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards

#183403 Copied

CharliezFrag

Participant

January 31, 2018 at 21:05

Thank you for your responses!

I’ll keep that in mind @Rose Tyler!

Btw, do you have any info on pont number 2? The prefooter won’t go away in the shop page.

Thanks!

#183513 Copied

Rose Tyler

Support staff

February 1, 2018 at 09:18

Hello,

Could you please provide temporary wp-admin access in Private Content?
On my test site, this option http://prntscr.com/i8j91k works fine for shop page.
If you need to change this block – http://prntscr.com/i8j9ec you may find name of appropriate static block in Appearance > Widgets > After the products. Read more http://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas
Feel free to ask if you have any other questions.

Regards

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