Hello,

WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
Once new woocommerce version will be available, we will update our theme within 24 hours.
As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards

Hello,

Thanks for the topic.
1. I’ve changed settings of VC http://prntscr.com/i8iu1o Please check VC functionality now http://prntscr.com/i8iule. If you face any problem. Please let me know.
2. Please add this custom css code in Theme Options > Styling > Custom css to make the menu work better:

.header-advanced .nav-sublist-dropdown:before {
    content:  none;
}
.header-wrapper.header-advanced 
 .menu-wrapper .nav-sublist-dropdown {
    top: 100% !important;
    margin-top:  0;
}

3. To change the color of this – http://prntscr.com/i8ivc7 please add custom css code in Theme Options > Styling > Custom css:

.header-wrapper.header-advanced .navigation-wrapper:before {
    background-color: brown;
}

Let us know if you need any further assistance.

Regards

Please update theme to latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Appearance > Install plugins > update 8theme Core plugin to 1.0.20 version. If the problem won’t be solved, please provide FTP access in Private Content.

Regards

Hello,

Thanks for the topic. I’ve sent your request to our developers, this will be fixed. Follow the changelog.

Regards

Hello,

1. Looks like you updated woocommerce to 3.3 version. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
Once new woocommerce version will be available, we will update our theme within 24 hours.
As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
2-3. Please try to change settings in Theme Options > E-commerce > Categories.

Regards

Hello,

1. Looks like you updated woocommerce to 3.3 version. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
2. You may add needed products to some category or set the same tag for products and write value in “Narrow data source” field – http://prntscr.com/i87cf1
3. Please explain in details desired result.

Regards

Hello,

It would be better to contact your hosting provider support or woocommerce support, or you may try to delete woocommerce plugin and install 3.2.6 version.

Regards

Hello,

Please read this article https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
In 4.16 theme version – Menu options moved into popup https://gyazo.com/4afccf783b354e548521473647b97856
Text color you may change in Theme Options > Typography.
Let us know if you need any further assistance.

Regards

Hello,

Please provide screenshot for better understanding.

Regards

You’re welcome!
Have a nice day.

Regards

Hello,

We’ve sent content-single-product.php file to your registration email.
Please reupload the file in legenda/woocommerce folder (make a backup of current version content-single-product.php file, to be able to restore this to the previous state if something goes wrong).
Let us know result.

Regards

Hello,

If you use woocommerce 3.2.6 version this is great. Woocommerce 3.3 version does not exist anymore on the official site.
Latest theme version is 3.5.1 but on your site using 3.4, so I would recommend you to update theme.
If after the theme update the problem with images won’t be solved, please let us know.

Regards

Hello,

Please read our documentation https://www.8theme.com/documentation/documentation/slider-set-up/slider-import/
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

Regards

Hello,

These problems relate to woocommerce version. You can downgrade woocommerce to 3.2.6 version, because 3.3 does not exist anymore on the official woocommerce site.

Regards

Hello,

To make “Product Add-ons” plugin working try to disable Ajax “Add To Cart” in Theme Options > Single Product Page.

Regards