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Theme contains obsolete copies of some WooCommerce template files

This topic has 12 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

Tagbag

Participant

January 31, 2018 at 18:51

Hey,

I get the error message:
“Your theme (Xstore Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure that they are compatible with the current version of WooCommerce. To find out which files need updating, visit the System Status page. If you are unsure, contact the author of the theme.”

What can I do now?
Sorry if my details on my problem are so brief. Please let me know if you need more data 🙂

Best regards

#183507 Copied

11 Answers

Rose Tyler

Support staff

February 1, 2018 at 08:54

Hello,

Looks like you updated woocommerce to 3.3 version. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards

#183535 Copied

Tagbag

Participant

February 1, 2018 at 16:56

ok, i’ve downgraded woocommerce.
The error message is now gone, thanks.
However, I thought that removing the error message will also solve many other problems on my website. Unfortunately, they still exist.

For one thing, the product images are not displayed in the single product page. The product zoom works though. And the images of the Produktlider “these products might interest them” are also not loaded.

Another problem is the category filter in the search bar. All at once, the distances are no longer displayed correctly. But that depends somehow also on which computer I access the website. Sometimes it is right, sometimes it is displayed incorrectly. To clarify my problems, you will find screenshots below. Thanks in advance

Best regards 🙂

Here the problem with loading the pictures:

Here the problem with the wrong padding:

#183647 Copied Theme version: electronics

Rose Tyler

Support staff

February 2, 2018 at 11:11

Hello,

Please try to clear cache and then check these problems.
Could you please provide temporary wp-admin access in Private Content?

Regards

#183712 Copied

Rose Tyler

Support staff

February 2, 2018 at 11:12

Also, check theme version that you use on site and update theme to 4.17 version http://xstore.helpscoutdocs.com/article/63-theme-update

Regards

#183713 Copied

Tagbag

Participant

February 2, 2018 at 11:59

Hey,

ty for your help!

You can find my wp-admin access and the url in Private Content.

Best regards 🙂

Please, contact administrator
for this information.

#183727 Copied Theme version: electronics

Rose Tyler

Support staff

February 2, 2018 at 15:46

Hello,

1. I’ve disabled a3 Lazy Load plugin > http://prntscr.com/i96ch0
2. Empty categories https://prnt.sc/i96ekn can’t be shown in the drop-down.

Regards

#183769 Copied

Tagbag

Participant

February 2, 2018 at 17:52

It seems like everything will work again.
Thank you for the exceptionally good support!

Best regards

#183799 Copied

Tagbag

Participant

February 2, 2018 at 19:28

Hey,

Is there a way to expand the products shown in the product slider from 4 to 5?

How can you indicate next to the shopping cart, the current price of the shopping cart?

Below are screenshots of my plans.

Would be happy about help

Best regards 🙂

#183804 Copied

Olga Barlow

Support staff

February 3, 2018 at 13:26

Hello,

1) To change the number of the products per view edit the page and Products VC element and go to Slider settings tab http://prntscr.com/i9jjmy

2) It’s possible only by additional customization. If you have some PHP skills I can tell you what file to edit.

Regards

#183841 Copied

Tagbag

Participant

February 3, 2018 at 15:52

hey,

1) It works.

2) I have almost no php knowledge.
The feature was not that important, thanks anyway

regards 🙂

#183846 Copied

Rose Tyler

Support staff

February 5, 2018 at 08:17

Hello,

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#183887 Copied
Tagged: obsolete copies, template files, themes, woocommerce, wordpress
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The issue related to '‘Theme contains obsolete copies of some WooCommerce template files’' has been successfully resolved, and the topic is now closed for further responses

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