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Topic: WooCommerce Waitlist incompatibility

Forgaria

Participant

January 31, 2018 11:40 am

Hello!

We just installed the official WooCommerce Waitlist plugin (https://woocommerce.com/products/woocommerce-waitlist/).

It doesn’t work as expected: buttons are all messed up (cf. https://ibb.co/mttb3m).

WooCommerce support send us to you arguing this is a theme related issue…

Can you help us?

Thanks!
Site URL: hidden
Theme version: 4.15
WooCommerce version: 4.2.9

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Rose Tyler

Support staff

January 31, 2018 3:02 pm

Hello,

Please provide screenshot how this looks when the default woocommerce theme activated on your site (Storefront).
Also, please provide temporary wp-admin access in Private Content.

Regards

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Forgaria

Participant

January 31, 2018 3:27 pm

Hello!

Here you go: https://www.popito.fr/index.php/produit/153-big-trouble-in-little-china-lo-pan/.

Content is visible for topic creator and
support staff only.

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Forgaria

Participant

January 31, 2018 3:47 pm

Here is the screenshot: https://ibb.co/io4Hb6.

Thanks!

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Rose Tyler

Support staff

January 31, 2018 4:20 pm
Hello,

Please add this code in Theme Options > Styling > Custom css:

.single-product .product-information-inner .out-of-stock { background-color: transparent; border: none; text-align: left; line-height: 2; text-transform: none; font-size: 0.9rem; color: #e54123 !important; padding-left: 0; }

Regards
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Forgaria

Participant

January 31, 2018 4:41 pm

Done.

Thanks!

Still, no button appears: plugin doesn’t work…

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Rose Tyler

Support staff

January 31, 2018 4:47 pm

Please update theme to latest version http://xstore.helpscoutdocs.com/article/63-theme-update and Appearance > Install plugins > update 8theme Core plugin to 1.0.20 version. If the problem won’t be solved, please provide FTP access in Private Content.

Regards

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Forgaria

Participant

January 31, 2018 5:09 pm

Done.

Doesn’t work…

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

February 1, 2018 9:32 am

Please check the single product page now.

Regards

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Forgaria

Participant

February 1, 2018 12:34 pm

Hi!

Button now appears as expected but leads nowhere and… top bar has disapeared (cf. https://ibb.co/mttb3m).

Thanks!

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Rose Tyler

Support staff

February 1, 2018 1:13 pm

Hello,

It was some problem with permalinks, even with default WC theme – https://prnt.sc/i8m7u9 We’ve changed permalinks settings to default. Please check now https://www.popito.fr/?product=153-big-trouble-in-little-china-lo-pan https://prnt.sc/i8mii6

Regards

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Forgaria

Participant

February 1, 2018 3:03 pm

Hi!

Thank you, it now works perfectly!

Two questions:

1. Is changing permalinks settings will have an impact on my SEO?

2. Apart from the custom CSS and permalinks settings, can you please tell me what has been modified? Will updating WordPress / WooCommerce / X-Store keep them?

Thanks!

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Forgaria

Participant

February 1, 2018 3:39 pm

Re!

While waiting for your answer, I switched back to our original permalinks structure as several of our links are now pointing nowhere…

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Forgaria

Participant

February 1, 2018 4:10 pm

I just noticed our bottom bar is also broken: it wasn’t like this before (cf. https://ibb.co/mttb3m).

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Forgaria

Participant

February 1, 2018 4:17 pm

I just noticed our bottom bar is also broken: it wasn’t like this before (cf. https://ibb.co/mttb3m).

Don’t take this into account: I solved it by myself (html widgets were moved)…

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Rose Tyler

Support staff

February 1, 2018 4:24 pm

Hello,

1. You are right, this will have impact on SEO. But in this case, we can do nothing, because of even with default Woocommerce theme – Storefront you will have 404 page using the plugin. I would recomment you to contact plugin author to make the button work correctly with your custom links and Storefront theme.
2. Only permalinks and custom css were changed.
3. Looks like after changing theme on site to the default and back, some widgets changed their positions. You may set widgets to appropriate areas in Appearance > Widgets. Sorry for the inconvenience.

Regards

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Forgaria

Participant

February 1, 2018 4:30 pm

Ok!

Thank you for all those answers!

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Rose Tyler

Support staff

February 1, 2018 4:36 pm

You’re welcome!
Feel free to ask if you have any other questions.
Have a nice day.

Regards

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