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Problems with theme – cart, pagination, search box, page loading…

This topic has 11 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

neotehnik

Participant

March 4, 2018 at 16:23

Hello,

i have several issues, so i’m gonna write them all here in one topic.

1.) cart – icon allways show item, even when i click update cart and when i refresh the page, its the same- the cart shows numbers of item. – for now its gone, but yesterday it showed up everytime after refreshing.

2.) search box – it doesn’t work, see the image below – you can’t click on it, when we want to find specific products, it doesnt found it. it takes very lpong to even showing the found items

3.) page loading – when page loads, it opens it – not ful size – see image below

4.) product page doesn’t work, page 2,3,… doesn’t open, just says loading…

5.) how to make all images the same size – for front page or category page – new product – the size is eg. 700*200 it shows this big, how can we fix that?

with every update there are problems with the front page – everything opens differently, grids, layout, – with wp bakery page builder – we have to change for example product how much to show – after update its totally different layout. We have everything updated – wordpress, massive addons, wocommerce, theme.. and we have problems nonstop. We are running a online shop, so we can’t afford this kind of mistakes every time when we are updating a theme. It’s not online yet, because we are still filling it, and because of this problems.

Please, contact administrator
for this information.

#187091 Copied Theme version: 4.21 WooCommerce version: 3.3.3

10 Answers

neotehnik

Participant

March 6, 2018 at 10:45

Can i get some answers please?

Thank you.

#187299 Copied
Rose Tyler

Support staff

March 6, 2018 at 15:57
Hello,

Sorry for the delay.
1. I do not see the problem. Is it solved?
2. Please add this code in Theme Options > Styling > Custom css:
```
.header-smart-responsive .header-standard .menu-inner .header-search, .header-smart-responsive .header-center3 .menu-inner .header-search {
    position: static;
    float: right;
    margin-top: 0.47em;
    transform: none;
}
```
3. It’s related to scripts of the visual composer. When the page is loading the row is not full with so image is in the container then script makes it the full width and image become full width. You can enable preloader to hide site while page loading is in progress.
4. Please provide FTP access in Private Content.
5. Is this solved? If not, please provide link to page where the problem remains.

Regards
#187372 Copied
neotehnik

Participant

March 8, 2018 at 11:22

Thans for answer.

1. for now its ok.
2. i inserted the code, now works, but still when i write etc nokia, it takes very long to show results.
3. ok, if its like this, ok, but it doesnt look good.
4. see below
5. see below.

Thank you

Please, contact administrator
for this information.

#187597 Copied
Rose Tyler

Support staff

March 12, 2018 at 08:36
4. Unfortunately, we can’t connect to FTP.
We’ve sent woo.php file to your registration email, you need to replace the file in xstore/framework folder.
5. Please add this code in custom css:
```
.content-product .product-content-image {
    min-width: 1px;
    width: auto;
    max-height: 117px;
}
```
Let me know result.

Regards
#187832 Copied
neotehnik

Participant

March 12, 2018 at 18:54

Thank you.
4. i replaceed it, but when i click on number 2 or 3, it jumps back up the page. it says that is in number 2 page, but the product remains on first page, and it just jump up.
5. thank you, the product image now looks fine.

another question:

how can we change the look of search – brands, so that it would look like the category dropdown? on left side on category page.

Thanks in advance.

#187956 Copied

Rose Tyler

Support staff

March 13, 2018 at 12:04

You’re welcome!
4. Please see screenshots http://prntscr.com/iqjh21 http://prntscr.com/iqjkfz
now http://prntscr.com/iqjklq
read more https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
6. Sorry, but your question is a bit unclear. Please explain it in more details.

Regards

#188044 Copied

neotehnik

Participant

March 13, 2018 at 20:18

4. i corrected it, but there are still some issues. when i click on page 2, 3,.. on top of the page it works fine. but when i click on the bottom of the page, on bottom says that is in page 3, on top of the page it says its on page 2. in private image

6. see in private content.

thanks 🙂

Please, contact administrator
for this information.

#188121 Copied
Rose Tyler

Support staff

March 14, 2018 at 10:43
4. Please check now. Your settings for the Ajax Pagination were incorrect. Here is our documentation – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
6. WC Product Categories widget and 8themes brand list are 2 different widgets. All available settings for the Brands you can find in Appearance > Widgets http://prntscr.com/iqyr42
+ read this topic https://www.8theme.com/topic/brands-category/
If you want to make similar styles of titles http://prntscr.com/iqyy4c, add this code in Custom css:
```
.etheme_widget_brands .widget-title {
    color: #090909;
    background: #fafafa;
    padding: 20px 10px !important;
    margin-bottom: 10px;
    text-align: center;
    font-size: 16px;
    border: none;
}
.sidebar-widget.etheme.etheme_widget_brands {
    border: 2px solid #f3c81c;
}
```
Regards
#188153 Copied
neotehnik

Participant

March 15, 2018 at 17:43

Thank you for your help. Now it looks fine. 🙂

#188375 Copied

Rose Tyler

Support staff

March 16, 2018 at 08:57

You’re welcome!
Have a nice day.

Regards

#188423 Copied
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