Page 1911 – 8theme.com

Forum Replies Created

Viewing 30 posts - 57,301 through 57,330 (of 68,227 total)

← 1 2 3 … 1,910 1,911 1,912 … 2,273 2,274 2,275 →

Rose Tyler

Support staff

March 12, 2018 at 11:05

Hello,

Please see screenshot – http://prntscr.com/iq14g1 This relates to WC – https://wordpress.org/support/topic/woocommerce-category-issue-uncategorized/ + https://mikejolley.com/2018/02/07/woocommerce-3-3-hide-uncategorized-category-from-the-shop-page-on-the-frontend/

Regards

#187893 Copied In reply to: Product category on the home page

Rose Tyler

Support staff

March 12, 2018 at 11:00

Hello,

Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
If you need help with additional customization contact WP-Kraken team.

Regards

#187891 Copied In reply to: Zoom option in not working in product description page

Rose Tyler

Support staff

March 12, 2018 at 10:52

http://prntscr.com/iq0y9t
I use Chrome browser. To access the DevTools, open a web page or web app in Google Chrome. Either:
-Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
-Right-click on any page element and select Inspect Element.
The DevTools window will open at the bottom of your Chrome browser.

Regards

#187890 Copied In reply to: Revolution Slider

Rose Tyler

Support staff

March 12, 2018 at 10:40

Please try to re-upload VC plugin files via FTP.
Let me know result.

Regards

#187887 Copied In reply to: Wp-Bakery not working since update

Rose Tyler

Support staff

March 12, 2018 at 10:34

First of all, please increase the memory limit do at least 128M (256M is recommended).
Then, please make sure that your server is not using mod_security or FastCGI handler for PHP. If it is, you need to contact with your hosting provide and ask to increase the maximum body length value.
Please let us know if you have any other questions.

Regards

#187886 Copied In reply to: Unable to edit website with Massive Addons active

Rose Tyler

Support staff

March 12, 2018 at 10:29

Hello,

You’re welcome!

Regards

#187885 Copied In reply to: Missing demo content and dummy content after inslatation

Rose Tyler

Support staff

March 12, 2018 at 10:28

Hello,

Please read our documentation https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
also, check Theme options > General > HEader setting.
You can edit header structure file (xstore/headers/ folder) depending on header type that you use. I would recommend using a child theme to make such changes https://www.8theme.com/documentation/docs/child-theme/

Regards

#187884 Copied In reply to: How to change the header?

Rose Tyler

Support staff

March 12, 2018 at 10:24

Hello,

Dashboard > Products > Screen Options.

Regards

#187883 Copied In reply to: Woocommerce back-end, responsive problems

Rose Tyler

Support staff

March 12, 2018 at 10:22

Hello,

Thanks for using our theme. Please provide temporary wp-admin access in Private Content so we can take a closer look.

Regards

#187882 Copied In reply to: XSTORE SLOW ADMIN WP-BAKERY NOT WORKING

Rose Tyler

Support staff

March 12, 2018 at 10:21

Hello,

Have you sorted out http://prntscr.com/iq0iaw ?
Please see screenshot – https://prnt.sc/iq0imw
Also, if you edit php files of theme, it would be better to do this via a child theme – https://codex.wordpress.org/Child_Themes.

Regards

#187881 Copied In reply to: Align the Title in breadcrumb and remove post title (it is using h2)

Rose Tyler

Support staff

March 12, 2018 at 10:16

Hello,

You need to edit the static block using VC > add one more row > add required content.

Regards

#187880 Copied In reply to: Footer Column 4 Image

Rose Tyler

Support staff

March 12, 2018 at 10:14

Hello,

Contact WC plugin support to solve this situation, our theme does not affect it.

Regards

#187879 Copied In reply to: Woocommerce order options in title

Rose Tyler

Support staff

March 12, 2018 at 10:07

Hello @jmann909

You can add content in one of Footer Copyrights areas and use custom css code to center it.
Let us know if you need any further assistance.

Regards

#187878 Copied In reply to: Footer Copyrights center?

Rose Tyler

Support staff

March 12, 2018 at 10:02

Hello,

Simply edit the description content using VC.

Regards

#187877 Copied In reply to: Product Description Images

Rose Tyler

Support staff

March 12, 2018 at 10:01

Hello,

We are glad that the problem was solved.

Regards

#187876 Copied In reply to: Menu link hover color

Rose Tyler

Support staff

March 12, 2018 at 09:59

Hello,

I hope you are well today and thank you for your question.
Please provide temporary wp-admin access in Private Content and we will help you to fix this.

Regards

#187874 Copied In reply to: Issue in Animal Contact Page

Rose Tyler

Support staff

March 12, 2018 at 09:55

Hello,

When the new version of the plugin appears on codecanyon, we will be able to update the plugin on our site https://www.8theme.com/download-plugins/

Regards

#187873 Copied In reply to: Woozone Update

Rose Tyler

Support staff

March 12, 2018 at 09:52

Hello,

You can edit header structure file depending on header type that you use, in your case, it is xstore/headers/advanced.php. Do all the changes in child theme files.

Regards

#187872 Copied In reply to: Help Customize Header

Rose Tyler

Support staff

March 12, 2018 at 09:48

Hello,

Please explain the problem in more details.

Regards

#187871 Copied In reply to: Themes error WordPress 4.9.4

Rose Tyler

Support staff

March 12, 2018 at 09:45

Hello,

These changes are related to WooCommerce plugin 3.3.3 update. Before 3.3 version WooCommerce had options for every type of image – single product, catalog and gallery image. In version 3.3 WC developers changed options and moved them to the customizer. In version 3.3.3 they removed image settings at all even from customizer.

We keep the previous version of their settings http://prntscr.com/ik093w But 8theme product widgets and gallery images use WP thumbnails size (Settings > Media) because WC customizer does not have the individual settings for this because of 3.3 update. So, if you don’t want to crop thumbnails images disable crop in WP settings and regenerate thumbnails.

You may also try to change image settings using WC hooks that WC developers offer https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3-

Regards

#187870 Copied In reply to: WooCommerce main product image size not resizing after 3.3 update

Rose Tyler

Support staff

March 12, 2018 at 09:41

Great. Feel free to ask if you have any other questions.

Regards

#187867 Copied In reply to: How to force a desktop version of a site on a Mobile Device

Rose Tyler

Support staff

March 12, 2018 at 09:40

You’re welcome!

If you love WooPress and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Have a nice day too.

Regards

#187866 Copied In reply to: Update woopress 4.1

Rose Tyler

Support staff

March 12, 2018 at 09:39

Hello,

Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

Regards

#187865 Copied In reply to: No images in WooCommerce products

Rose Tyler

Support staff

March 12, 2018 at 09:37

Hello,

Could you please provide temporary wp-admin access in Private Content so we can take a closer look?

Regards

#187864 Copied In reply to: cart language

Rose Tyler

Support staff

March 12, 2018 at 09:30

Hello,

It would be hugely helpful to us if you are able to indicate all problems in details. Simply stating something ‘many things are wrong’ isn’t helpful, and tells us nothing. PLEASE, be as specific as possible.
Thanks in advance.

Regards

#187863 Copied In reply to: Theme update caused problems

Rose Tyler

Support staff

March 12, 2018 at 09:26

Hello,

Unfortunately, there is no option to change the order.
Feel free to ask if you have any other questions.

Regards

#187860 Copied In reply to: Next and Previous Arrows on Product Page

Rose Tyler

Support staff

March 12, 2018 at 09:25

Hello,

First of all allow the registration. Navigate to Settings > General > Membership and mark Anyone can register. Then create Register Page and set the page template (under page attributes) to Custom Registration Page http://prntscr.com/ipzsut
Feel free to ask if you have any other questions.

Regards

#187859 Copied In reply to: Registration Page

Rose Tyler

Support staff

March 12, 2018 at 09:24

Hello,

To update the plugins, switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/ folder on your server.
The latest versions of the premium plugins that have been included in the XStore package can be located on the Downloads page.

Regards

#187857 Copied In reply to: Get error while updating JS Composer & MailChimp

Rose Tyler

Support staff

March 12, 2018 at 09:21

Hello @pablostevens,

Great. You’re welcome!

Regards

#187856 Copied In reply to: custom css

Rose Tyler

Support staff

March 12, 2018 at 09:19

Hello,

Wp-admin credentials are incorrect. Please check them.
Also, make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#187854 Copied In reply to: Unable to edit website with Massive Addons active
← 1 2 3 … 1,910 1,911 1,912 … 2,273 2,274 2,275 →

Viewing 57,330 results - 57,301 through 57,330 (of 68,227 total)

Viewing 30 posts - 57,301 through 57,330 (of 68,227 total)

← 1 2 3 … 1,910 1,911 1,912 … 2,273 2,274 2,275 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection