Hello,
Thanks for using our theme. Please provide temporary wp-admin access in Private Content so we can take a closer look.
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Hello,
Thanks for using our theme. Please provide temporary wp-admin access in Private Content so we can take a closer look.
Regards
Hello,
Have you sorted out http://prntscr.com/iq0iaw ?
Please see screenshot – https://prnt.sc/iq0imw
Also, if you edit php files of theme, it would be better to do this via a child theme – https://codex.wordpress.org/Child_Themes.
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Hello,
You need to edit the static block using VC > add one more row > add required content.
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Hello,
Contact WC plugin support to solve this situation, our theme does not affect it.
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Hello @jmann909
You can add content in one of Footer Copyrights areas and use custom css code to center it.
Let us know if you need any further assistance.
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Hello,
Simply edit the description content using VC.
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Hello,
We are glad that the problem was solved.
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Hello,
I hope you are well today and thank you for your question.
Please provide temporary wp-admin access in Private Content and we will help you to fix this.
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Hello,
When the new version of the plugin appears on codecanyon, we will be able to update the plugin on our site https://www.8theme.com/download-plugins/
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Hello,
You can edit header structure file depending on header type that you use, in your case, it is xstore/headers/advanced.php. Do all the changes in child theme files.
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Hello,
Please explain the problem in more details.
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Hello,
These changes are related to WooCommerce plugin 3.3.3 update. Before 3.3 version WooCommerce had options for every type of image – single product, catalog and gallery image. In version 3.3 WC developers changed options and moved them to the customizer. In version 3.3.3 they removed image settings at all even from customizer.
We keep the previous version of their settings http://prntscr.com/ik093w But 8theme product widgets and gallery images use WP thumbnails size (Settings > Media) because WC customizer does not have the individual settings for this because of 3.3 update. So, if you don’t want to crop thumbnails images disable crop in WP settings and regenerate thumbnails.
You may also try to change image settings using WC hooks that WC developers offer https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3-
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Great. Feel free to ask if you have any other questions.
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You’re welcome!
If you love WooPress and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Have a nice day too.
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Hello,
Could you please provide temporary wp-admin access in Private Content so we can take a closer look?
Regards
Hello,
Could you please provide temporary wp-admin access in Private Content so we can take a closer look?
Regards
Hello,
It would be hugely helpful to us if you are able to indicate all problems in details. Simply stating something ‘many things are wrong’ isn’t helpful, and tells us nothing. PLEASE, be as specific as possible.
Thanks in advance.
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Hello,
Unfortunately, there is no option to change the order.
Feel free to ask if you have any other questions.
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Hello,
First of all allow the registration. Navigate to Settings > General > Membership and mark Anyone can register. Then create Register Page and set the page template (under page attributes) to Custom Registration Page http://prntscr.com/ipzsut
Feel free to ask if you have any other questions.
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Hello,
To update the plugins, switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/ folder on your server.
The latest versions of the premium plugins that have been included in the XStore package can be located on the Downloads page.
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Hello @pablostevens,
Great. You’re welcome!
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Hello,
Wp-admin credentials are incorrect. Please check them.
Also, make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Hello,
You can edit header structure file depending on header type that you use, in your case, it is xstore/headers/advanced.php. Do all the changes in child theme files.
Regards
Hello,
What php version do you use? Make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Could you please provide temporary wp-admin access in Private Content so we can take a closer look?
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Hello,
Thank you for purchasing our theme and for reaching us.
I do not see the problem with the search https://gyazo.com/35a1971836273fbffd3004cc32476ff1 Please check your internet connection.
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Hello,
We are glad that you sorted out.
Feel free to ask if you have any other questions.
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Hello,
You can disable the fixed header in Theme Options > General > Header Settings.
Or add this code in Theme Options > Styling > Custom css:
.fixed-header {
display: none;
}
Feel free to ask if you have any other questions.
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Hello,
Done. Please check now.
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Hello,
Have you sorted out http://prntscr.com/ipzh71 ? Is there anything else I can help you with?
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