XStore styling issue. - by rizwaanakhtar91

This topic has 14 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    February 11, 2018 at 12:56

    Hello,

    I recently purchased the XStore theme for Themeforest, and I do like the theme, however, I’ve come to find some styling issue with the theme. I must note I am developing the site locally and plan to move the site over to a server next week.

    Firstly, I can’t seem to change the font weight for the product title, and I can’t change the product title spacing, which at the moment is severely cramped.

    I can’t seem to change the product pricing colour, my theme seems to keep it at brown, which I have no clue how to change.

    I’m having spacing issues with the theme when it comes to adding attributes to a product, again everything is cramped.

    I’m getting this weird spacing error between the product and the description too (can be fixed when you change window size, but that’s not a work around).

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 15:26

    Hello,

    Thanks for the topic.
    1. Theme Options > Typography > Page > Headings > Font Weight & Style + Line Height.
    2. You can change color in custom css code Theme Options > Styling > Custom css: http://prntscr.com/idng0w http://prntscr.com/idngr6 http://prntscr.com/idnha1
    3. Please delete this code https://prnt.sc/idnmt9 + https://prnt.sc/idnmkn
    4. Please try to disable all 3-rd party plugins and check if the problem will be fixed.

    Regards

    Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    February 22, 2018 at 11:36

    Hello Rose,
    it doesn’t change the line height or the title weights

    I’m also still getting that weird glitch with the spacing.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2018 at 16:07

    Hello,

    We need to inspect the elements on your site to help you with these 2 issues. Please, contact us once you move your site to live server and we’ll help you in no time.

    Regards

    Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    March 8, 2018 at 22:38

    Hello I now have the site ready and live. However, I’m still having line-height issues on the product title on the product page. Furthermore, on mobile, the product section of the website causes a huge issue where the product gallery images start at the top, covered by the menu.

    I’m also having trouble with WP Bakery. Since I have moved the site over from Localhost, the builder doesn’t seem to want to load on anymore. Whenever I go on to a page backend with the plugin installed, I get no access to the bakery plugin, Yoast freezes up and i can’t switch between ‘visual’ and ‘text’ tabs. If I deactivate the plugin the backend of the pages functions like normal. Could you fix this too, please.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 14:33

    1. Delete this css code http://prntscr.com/iow6sm from Theme Options > Styling > Custom css
    2. Delete this code from Custom css http://prntscr.com/iowa9t
    if you need to enable fixed header go to Theme Options > General > Header Settings > Fixed header type > Fixed.
    3. Update all required plugins to latest versions http://xstore.helpscoutdocs.com/article/37-plugins-update if the problem won’t be solved, try to disable all 3-rd party plugins and then check.

    Regards

    Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    March 13, 2018 at 12:32

    Thank you, I’ve managed to fix those display issues. However, I’m still having the same issues with WP Bakery. I’ve updated the plugin which didn’t have an effect. I’ve also uninstalled all third-party plugins which also didn’t have an effect.

    I’ve given you details to my login, could you have a look at this for me, please as I can’t maintain the site.

    Also how do I change the space between the drop-down menus and the header links. There’s too much and I’m having trouble getting to those drop-down menus.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:48

    Looks like the problem relates to Massive Addons plugin. Please read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion.

    Regards

    Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    March 13, 2018 at 13:56

    THANK YOU! THAT HAS FIXED MY WPBAKERY ISSUE!!!!!!!!!

    I’m not using it so I’ll just deactivate unless I need it. 🙂

    Also, could you get back to me about the drop down menu spacing, please.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:05

    You’re welcome!
    Please add this code in Custom css:

    .menu-wrapper .item-design-dropdown .nav-sublist-dropdown {
        top: 35px !important;
    }
    .nav-sublist-dropdown:before {
        width: 100px;
    }

    Regards

    Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    March 20, 2018 at 11:05

    Thank you, that’s fixed the issue.

    1: I’m also finding trouble with a product which doesn’t properly respond to mobile phones. See attached link.

    2: I’m also not getting updates to the site either, which is strange.

    3: The logo has become really large for some reason, don’t know why

    4: How do I remove the media settings on the revolution slider so when I hover over the slider it doesn’t see attached image

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2018 at 16:25

    Hello,

    1. Please provide link to such product and let me know browser you use.
    2. Do you mean theme update?
    3. Please use this code as a temporary solution til next theme update:

    .header-logo img {
        max-width: 155px;
    }

    4. Please read this article https://www.themepunch.com/revslider-doc/video-layers/ (Hide Controls)

    Regards

    Avatar: rizwaanakhtar91
    rizwaanakhtar91
    Participant
    March 21, 2018 at 12:16

    I’ve attached the link in the private section

    Yes, theme updates, I’m not getting any on the site, not sure why.

    Also, how do I change the line height in the store, the line height between products is quite a lot.

    Thank you

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2018 at 14:42

    Hello,

    1. Please add this code in Custom css for mobile:

    .single-product-wide.product-fixed-content .product-information-inner .fixed-content {
        display:  block;
    }
    .single-product-wide.product-fixed-content .product-information-inner {
        width: auto;
        display:  block;
    }

    2. As I see, you using the latest theme version on site.
    Please check this answer and follow the instructions https://www.8theme.com/?bbp_search=%26theme_force_check%3D1
    You should get the message about the new update after that.
    3. You can change this setting – http://prntscr.com/iub4ux or use this custom code to change the Line Height for product title:

    .content-product .product-title a {
        line-height: 1.5;
    }

    Regards

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