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Viewing 30 posts - 57,181 through 57,210 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 16:32

    Hello,

    Sorry, but theme developers are not responsible for custom code placed in child theme. Often when you contact us the problem is related to your child theme. So, before posting your question enable parent theme and make sure that issue still persists!
    We can help you only with issues related strictly to parent theme! Unfortunately, additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy )
    If you need help with additional customization of your child theme you can contact WPKraken team and they will help you to sort out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 16:05

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 15:30

    Hello,

    Please compare code that you added and code that was provided.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 15:22

    Hello,

    Sorry for the delay in answering.
    Please try to wrap http://prntscr.com/iqmk8o
    in xstore/woocommerce/archive-product.php

    <?php if ( !is_product_category() || get_option('woocommerce_category_archive_display') != 'subcategories') : ?>
    <?php endif; ?>

    Let me know if this is what your are looking for.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 15:01

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:55

    Hello,

    I hope you are well today and thank you for the topic.
    In woocommerce 3.3.3 version, the plugin authors removed image settings at all even from customizer. But we keep the previous version of their settings http://prntscr.com/ik093w, so image size you can change via Customizer > woocommerce > product images (do not forget to regenerate thumbnails using Regenerate thumbnails plugin to apply changes). But 8theme product widgets use WP thumbnails size (Settings > Media) to avoid too big image in that area. So, if you don’t want to crop these images disable it in WP settings and regenerate thumbnails.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:44

    Hello,

    Please clear cache and check one more time http://prntscr.com/iqlzov

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:40

    Did you edit this file before? If not, please check the content of theme-functions.php one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:22

    Please change this code http://prntscr.com/iqln0i
    to

    .woocommerce-product-rating, .single-product-page .product-info form.cart {
        text-align:  center;
    }
    .single-product-page .product-info .star-rating, .single-product-page .product-info .button {
        float: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:19

    Oh I see, there is only “Icon with background” option for the cart icon, you can disable it in Theme Options and the gray background will disappear.
    Menu text color you can change in Theme Options > Typography > Navigation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:05

    You’re welcome!
    Please add this code in Custom css:

    .menu-wrapper .item-design-dropdown .nav-sublist-dropdown {
        top: 35px !important;
    }
    .nav-sublist-dropdown:before {
        width: 100px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 14:01

    Hello,

    I hope you are well today and thank you for the topic.
    Please tell me how it works with default WC theme – Storefront? Or you have such situation only when our theme is activated. We are theme support and we can help you with issues related strictly to our theme. If some default functions do not work as you want even with default theme you need to contact WC support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:48

    Looks like the problem relates to Massive Addons plugin. Please read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:47

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:29

    Theme Options > General > Header Settings > Background color for cart number label

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:28

    I’m glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:27

    You’re welcome!

    .woocommerce-product-rating {
        text-align:  center;
    }
    .single-product-page .product-info .star-rating {
        float: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:19

    Hello,

    Theme Options > General > Header Settings > Header text color > Dark

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 13:16

    Hello,

    Please provide us with your website URLs and screenshots for better understanding your problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 12:04

    You’re welcome!
    4. Please see screenshots http://prntscr.com/iqjh21 http://prntscr.com/iqjkfz
    now http://prntscr.com/iqjklq
    read more https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
    6. Sorry, but your question is a bit unclear. Please explain it in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 11:57

    You’re welcome.
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 11:53
    .fixed-header .container {
        padding-top: 0px;
        padding-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 11:49

    The problem caused by this error of the plugin – http://prntscr.com/iqj8s8 http://prntscr.com/iqj924 http://prntscr.com/iqj9bn the error persist even with the default WC theme – Storefront – https://prnt.sc/iqjdyx. You need to contact support of the plugin to solve this .js problem or set correct settings for the plugin according to WooCommerce Stripe Gateway plugin documentation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 11:38

    Hello,

    You’re welcome.
    The problem with images doesn’t relate to our changes or theme. The woocommerce plugin was updated and such situation has occurred, to solve this you need to regenerate images using Regenerate thumbnail plugin. Tools > Regenerate thumbnails > and press “regenerate all”. Once regeneration will be finished check the logs and make sure that all the thumbnails were successfully regenerated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 11:11

    Hello,

    I hope you are well today and thank you for your question.
    Please add this code in Theme Options > Styling > Custom css:

    .swiper-slide .category-grid .categories-mask .count {
        display: none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 11:06

    Hello,

    1. Please add this code in Global Custom css:

    @media only screen and (min-width: 993px){
    .header-wrapper.header-double-menu .header-logo img {
        max-width: 50px;
    }
    }

    3. Delete this code from custom css – http://prntscr.com/iqit7l

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:51

    Hello,

    Please provide us with the page URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:49

    Sorry, but there is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:47

    Hello,

    Please see screenshot http://prntscr.com/iqij8r if this is not what you are looking for, please describe the desired result in more details.

    Regards

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    Viewing 57,210 results - 57,181 through 57,210 (of 68,187 total)
Viewing 30 posts - 57,181 through 57,210 (of 68,187 total)
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