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Viewing 30 posts - 57,211 through 57,240 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:42

    Hello,

    1. Icons problem caused by this error in console https://prnt.sc/iqidos
    Contact your hosting provider to solve this issue.
    Here is a stackoverflow answer for this issue
    http://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource

    2. http://prntscr.com/iqiexe and http://prntscr.com/iqifff

    3. http://prntscr.com/iqig39 > http://prntscr.com/iqigjw
    read more – https://docs.woocommerce.com/document/woocommerce-pages/

    4. Customize > Woocommerce > Product Catalog > Products per row

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:31

    Hello,

    You can open a console in a browser and see problems with Mixed Content https://prnt.sc/iqiaqe, so you need to resolve these. Please, re-add the mentioned images to fix the issue.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:26

    Hello,

    Thanks for the topic.
    Unfortunately, I can’t open your website – http://prntscr.com/iqi8j4 Please check.
    Also, provide link to the demo page and temporary wp-admin access to your site in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:24

    Hello,

    Please provide wp-admin access in Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:17

    Hello,

    Please see – http://prntscr.com/iqi4dy but this code you added – https://prnt.sc/iqi47f

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:14

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:13

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 10:12

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:58

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:52

    Hello,

    We are theme support and we can help you with issues related strictly to our theme. If some default functions do not work for you even with default theme you need to contact wordpress support or your hosting provider.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:49

    Hello,

    Please add this code in Global custom css:

    @media only screen and (max-width: 1400px) and (min-width: 992px){
    .fixed-header .menu-wrapper .menu > li > a {
        padding-left: 3px;
        padding-right: 3px;
        padding-top: 15px;
    }
    .global-header-center .fixed-header .navbar-header {
        width:  auto;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:38

    Hello,

    This situation caused by cache. Please clear the cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:33

    Hello,

    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:32

    Hello,

    I’ve checked on Samsung (Chrome browser) – http://prntscr.com/iqhjf2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:15

    Hello,

    You can remove default open graph code in the theme file wp-content/themes/royal/framework/theme-functions.php http://prntscr.com/iqhbsr
    Make changes via child theme https://codex.wordpress.org/Child_Themes

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:10

    Hello,

    Theme Options > Header Settings > Main header area > Logo image for fixed header

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:06

    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:06

    Hello,

    I’ve checked the page on mobile (Samsung – chrome browser) – http://prntscr.com/iqh78t
    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 09:00

    Hello,

    You need to upload images for all your categories, http://prntscr.com/iqh5oq > http://prntscr.com/iqh5rl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:51

    Hello,

    The credentials to wp-admin panel are incorrect.
    Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:47

    Hello,

    Please provide us with your website URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:45

    Hello,

    Do you mean Site Background?
    The wide layout has the container that has color. That’s why if you use wide layout (Theme Options > Layout > Wide) you can change the container color only. Or you may add the following custom CSS to make it transparent and show your site background

    .page-wrapper {
        background-color: transparent;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:41

    Hello,

    I’ve created “contact page animals” page. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:37

    Hello,

    To show the top bar on mobile, you can add this code in Global custom css:

    @media only screen and (max-width: 1030px){
    .top-bar {
        display: block;
    }
    .top-bar .languages-area {
        display: block;
        max-width: 100%;
        text-align: center;
        width: 100%;
        float: none;
    }
    .top-bar .top-links .topbar-widget {
        display: inline-block;
    }
    .top-bar .top-links {
        width: 100%;
        max-width: 100%;
        text-align: center;
    }
    .top-links ul {
    
        float: none;
    }
    }

    And Is it possible to auto slide it?

    – please explain in details the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:30

    Hello,

    Please clear cache and check one more time http://prntscr.com/iqgtbk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:25

    Hello,

    Please provide wp-admin access in Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:18

    Add this code in functions.php file of child theme:

    function etheme_shop_navbar( $location = 'header', $exclude = array(), $force = false ) {
    
        	$args['wishlist'] = ( ! in_array( 'wishlist', $exclude ) && etheme_woocommerce_installed() && etheme_get_option( 'top_wishlist_widget' ) == $location ) ? true : false ;
    		$args['search'] = ( ! in_array( 'search', $exclude ) && etheme_get_option( 'search_form' ) == $location ) ? true : false;
    		$args['cart'] = ( ! in_array( 'cart', $exclude ) && etheme_woocommerce_installed() && ! etheme_get_option( 'just_catalog' ) && etheme_get_option( 'cart_widget' ) == $location ) ? true : false ;
    
        	if ( ! $args['wishlist'] && ! $args['search'] && ! $args['cart'] && ! $force ) return;
    
       		do_action( 'etheme_before_shop_navbar' );
    
    		echo '<div class="navbar-header show-in-' . $location . '">';
    			echo '<a href="'.get_permalink( get_option('woocommerce_myaccount_page_id') ).'">';
    			if ( is_user_logged_in() ) { 
    				echo '<i class="fa fa-user" aria-hidden="true"></i>';
    			}
    			else {
    				echo 'Sing in or create account';
    			}
    			echo '</a>';
    			if( $args['search'] ) etheme_search_form();
    			if( $args['wishlist'] ) etheme_wishlist_widget();
    			if( $args['cart'] ) etheme_top_cart();
    		echo '</div>';
    
    		do_action( 'etheme_after_shop_navbar' );
    
        }

    logged in http://prntscr.com/iq6rzg
    unlogged http://prntscr.com/iq6slp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 16:54

    Hello,

    Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    If the problem won’t be solved even after synchronization, please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 16:51

    Hello,

    This is the correct behavior for our tabs on mobile. If you want to change this, you can use custom css, for example,

    @media only screen and (max-width: 480px) {
    .tabs .tab-title {
        width: auto;
    }
    .tabs .tab-content {
        float:  right;
        width:  100%;
    }
    .tabs .tab-title,
    .tabs .tab-title.opened {
        background-image:  none;
    }
    .tabs .tab-content {
        opacity:  0;
        transition: all 0.1s ease-in-out;
    }
    .tabs .tab-title.opened + .tab-content {
        opacity:  1;
    }
    }

    but please note, that this is the customization that outside the scope of our support – https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 16:32

    Hello,

    We are glad that you sorted out.

    Regards

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    Viewing 57,240 results - 57,211 through 57,240 (of 68,187 total)
Viewing 30 posts - 57,211 through 57,240 (of 68,187 total)
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