Dear @temppelinemanta,
You’re welcome!
Regards
Dear @temppelinemanta,
You’re welcome!
Regards
2. In your custom css was not closed media query. Please clear cache and check now http://prntscr.com/ix2nph. In the code you can change the color values.
3. I’ve changed “Fixed header text color” to White in Theme Options > General > Header Settings
Regards
Hello @temppelinemanta,
Please clear cache and check one more time.
Regards
Hello @temppelinemanta,
Make sure that you cleared cache.
Regards
Hello,
Please try to add this code in Theme Options > Styling > Custom css > Global Custom css:
.header-wrapper header .container-wrapper {
display: -webkit-box;
display: -webkit-flex;
display: -ms-flexbox;
display: flex;
-webkit-box-orient: horizontal;
-webkit-box-direction: reverse;
-webkit-flex-direction: row-reverse;
-ms-flex-direction: row-reverse;
flex-direction: row-reverse;
}
.header-wrapper .navbar-toggle {
right: auto;
left: 10px;
}
.mobile-menu-wrapper {
-webkit-transform: translate3d(-270px, 0, 0);
transform: translate3d(-270px, 0, 0);
right: auto;
left: 0;
}
.mobile-menu-opened .template-content {
-webkit-transform: translate3d(270px, 0, 0);
transform: translate3d(270px, 0, 0);
}
Regards
Please add this code in custom.css file of parent theme or in style.css file of child theme:
.et-mobile-menu li > a {
line-height: 40px;
}
.et-mobile-menu .side-block .close-block{
line-height:1.2;
}
How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
You’re welcome!
Regards
Hello,
I am glad that you sorted out.
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
Read more – https://www.8theme.com/faq/
Regards
Please see screenshots of your settings – http://prntscr.com/ix1spf http://prntscr.com/ix1sy3 http://prntscr.com/ix1t58 http://prntscr.com/ix1tbo
Regards
Hello,
Sorry, but I do not see the symbol on my computer. Should I login to see it?
Regards
Hello,
In this case, you can add in the description a link to a custom page with the full information.
Regards
Hello,
Please provide temporary wp-admin and FTP access in Private Content.
Regards
Hello,
You’re welcome!
I’ve edited your menu (Appearance > Menus). Please check now.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please provide us with your website URL and temporary wp-admin access in Private Content.
Regards
Your columns have different settings on “Design Options” tab. I’ve created “test” page. Please check.
Regards
Hello,
1. Homepage you can set in Settings > Reading > Your homepage displays.
2. Click on edit the element and find the required icon http://prntscr.com/ix0pn8
3. I’ve created “Stores” page. Please check.
Regards
Hello,
Please clear cache and check now.
4. Fields clearing relates to WordPress settings.
Sorry, but we can’t help in case problem relates to the cache plugin settings.
Try to create a form using Contact form 7 plugin instead of our default contact form, and read this article https://contactform7.com/captcha/
Regards
Hello @5sternemarketing,
We’ve sent correct wp-instagram-widget.php file to your registration email. The file need to be replaced in xstore/framework/widgets/ folder via FTP, but I see, that you re-written this file in the child theme, so compare files and transfer changes to the child theme.
Regards
Hello @Eugen,
Please check email.
Regards
Hello,
Sorry, but we don’t provide support for 3-d party plugins which not comes with our theme package.
Please read our documentation – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
We have not officially tested plugins for social login with our theme so cannot provide you with a solid suggestion, but, you can try to use this one https://wordpress.org/plugins/yith-woocommerce-social-login/
Regards
Hello,
Theme Options > E-commerce > Products Page Layout > Sidebar position for mobile or Hide sidebar for mobile devices
Regards
Hello,
This is not a bug or issue, but additional customization that are not covered under our Support Policy.
But if you explain in more details the desired result and provide screenshots and temporary access in Private Content, I will be able to check what can be done from our side to help you.
Regards
Hello,
There is no such possibility for now, but I’ve sent your request to our developers, so in next theme update this will be possible.
Regards
Hello,
Please see screenshots http://prntscr.com/iwyhzc > http://prntscr.com/iwyiab (here is using the value from Theme Options + 30px), so please clear cache and check your site one more time. Also, if you want to use the Boxed layout, you need to disable “Stretch row and content” http://prntscr.com/iwykmx for rows contained products.
Regards
Hello,
Please post questions about the royal theme here – https://www.8theme.com/forums/royal-wordpress-support-forum/ to prevent misunderstanding.
Thanks in advance.
Regards
Hello,
Please try to activate theme now.
Regards
You’re welcome!
Regards
Hello,
1. Have you sorted out? If not, please let me know what browser should we use to be able to see the problem.
2. This looks like a cache problem, so I would be better to check your cache settings.
If you add custom css code in Theme Options > Custom css, please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.
Regards