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Social Login do not work in this theme. - by listcoded@gmail.com

This topic has 16 replies, 4 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

listcoded@gmail.com

Participant

March 27, 2018 at 07:11

Hi,

I am using Xstore theme for my marketplace website. But i got one problem like i login via facebook or google i could not login using WP Social login plugin it’s through error. so help me to find out the solution.

Thank you.

Please, contact administrator
for this information.

#189317 Copied Theme version: 4.13 WooCommerce version: 3.3.4

15 Answers

Rose Tyler

Support staff

March 27, 2018 at 12:38

Hello,

Sorry, but we don’t provide support for 3-d party plugins which not comes with our theme package.
Please read our documentation – https://xstore.helpscoutdocs.com/article/87-facebook-login
We have not officially tested plugins for social login with our theme so cannot provide you with a solid suggestion, but, you can try to use this one https://wordpress.org/plugins/yith-woocommerce-social-login/

Regards

#189373 Copied

listcoded@gmail.com

Participant

April 7, 2018 at 18:44

Hello,
have nice a day,

I have used plugin that you suggested ,but I am still getting same issue and , issue is that Warning
You are not logged in: You are not logged in. Please log in and try again.

please, can you suggest me some solution of this problem? ,because my client is frustrating and I am near to leave him.

Regard,
Vishal

#190577 Copied

Olga Barlow

Support staff

April 10, 2018 at 14:42

Hello,

Can you, please, provide me screenshot of your FB login settings http://prntscr.com/j3cidt ?

Regards

#190724 Copied

listcoded@gmail.com

Participant

April 10, 2018 at 17:20

Hello,

http://prntscr.com/j3eyrh
Check above link, I have added link of facebook app setting , you can check and will let you know that where I did mistake?

Thanks ,Vishal..

#190738 Copied

Olga Barlow

Support staff

April 11, 2018 at 08:20

Hello,

Check the screenshot http://prntscr.com/j3o9hb

Regards

#190778 Copied

listcoded@gmail.com

Participant

April 12, 2018 at 17:14

Hello,
I have added double slash in URL as per screen short ,but i am still getting issue in facebook login.
http://prntscr.com/j47r42
http://prntscr.com/j47tne

Thanks.

#190959 Copied

Olga Barlow

Support staff

April 12, 2018 at 17:27

Hello,

Provide us temporary access to your FB dev account. We’ll check what is wrong.

Regards

#190961 Copied

listcoded@gmail.com

Participant

April 14, 2018 at 06:17

Hello,
have nice a day
As per you our talked , I have sent you credentials of my Facebook and wp-admin of my site .

Please, contact administrator
for this information.

#191092 Copied

Olga Barlow

Support staff

April 14, 2018 at 09:47

Hello,

Problem was related to your incorrect url http://prntscr.com/j540j5
Try now.

Regards

#191094 Copied

Februa2610

Participant

June 5, 2018 at 23:36

Hello,

Doing what is written on this topic doesn’t work for me at all. Checked the url, checked the settings but still cannot login.

#194359 Copied Theme version: 1.0.23 WooCommerce version: 4.9.6.

Rose Tyler

Support staff

June 6, 2018 at 07:31

Hello @Februa2610,

Please provide screenshots of your settings in the Private Content area.

Regards

#194371 Copied

Februa2610

Participant

June 6, 2018 at 16:33

If I only could find how to attach a screenshot into this text box

#194448 Copied

Rose Tyler

Support staff

June 7, 2018 at 07:44

Hello @Februa2610,

You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links. For example – http://prntscr.com/jritdy
Provide us temporary access to Dashboard and your FB account.

Regards

#194470 Copied

Februa2610

Participant

June 7, 2018 at 18:50

Thank you.

Here is the setting for Facebook Login.
https://prnt.sc/js6pgl

And result didn’t change at all.
https://prnt.sc/js6pux

#194555 Copied

Rose Tyler

Support staff

June 8, 2018 at 07:36

Dear @Februa2610,

In this case, we need to take a closer look, so provide us with temporary access to Dashboard and your FB account.
Thanks in advance.

Regards

#194561 Copied
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