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Viewing 30 posts - 54,691 through 54,720 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:34

    I do not see the code in your Global Custom css area (Theme Options). Please add it and check the text one more time. Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:16

    Hello,

    Please provide us with temporary wp-admin access in the Private content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:14

    Hello,

    3. You use latest theme version but the version of XStore Core plugin is old. Go to Appearance > Install Plugins > 8theme Core > click update.
    If after the update the problem won’t be solved, we need FTP access to check the problem more deeply.
    4. I’ve updated WPBakery Page Builder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:07

    Hello,

    Wp-admin credentials are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 08:10

    Hello,

    I’ve translated “Shipping” http://prntscr.com/jrgqp2
    “I have read and agree to the website %s” you can translate here – http://prntscr.com/jrgr0y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:56

    Dear @varenummerdk,

    “Continue to payment” test comes not from our theme, but from WooCommerce PayPal Express Checkout Gateway plugin. To translate it, go to Loco Translate > Plugins > http://prntscr.com/jrgevo > http://prntscr.com/jrgezz > http://prntscr.com/jrgf4v > http://prntscr.com/jrgg9g
    All demo pages are examples that should be changed or replaced according to your needs. I am here to help you in case you face any inconvenience. Please check these video tutorials that will help you to sort out with editing page using VC https://wpbakery.com/video-tutorials/
    Please check your pages now. If you need help with any of them, please, provide me URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:35

    Hello,

    Please provide us with temporary wp-admin access in the Private Content area so we can take a closer look.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:34

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:31

    Hello @Februa2610,

    Please provide screenshots of your settings in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:29

    Would you mind to rate our product:
    http://prnt.sc/d256m6
    https://themeforest.net/downloads
    That would be much appreciated 🙂

    Where have you added this code?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:23

    Hello,

    Please see screenshots – http://prntscr.com/jrg8zc > http://prntscr.com/jrg98p

    <?php
    /**
     * Displayed when no products are found matching the current query.
     *
     * Override this template by copying it to yourtheme/woocommerce/loop/no-products-found.php
     *
     * @author 		WooThemes
     * @package 	WooCommerce/Templates
     * @version     2.0.0
     */
    
    if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly
    ?>
    
    <div class="empty-category-block">
    	<h2><?php esc_html_e('test No products were found', 'xstore'); ?></h2>
    	<p class="not-found-info"><?php esc_html_e('We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself!', 'xstore') ?></p>
    	<p><a class="btn medium" href="<?php echo get_permalink(wc_get_page_id('shop')); ?>"><span><?php esc_html_e('Return To Shop', 'xstore') ?></span></a></p>
    </div>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:18

    Hello,

    Go to Products > Attributes and check the name of your attribute http://prntscr.com/jrg7ct > http://prntscr.com/jrg7g8 If attributes work in another way, on your site, provide us with link and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:13

    Hello,

    Please try this code:
    <?php if (strlen($brand->description()) > 40) { echo substr($brand->description(),0,40).'...';} else { echo $brand->description(); } ?>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:12

    Hello,

    Wp-admin credentials are incorrect. Please check them.
    Theme Options > E-commerce > Single Product Page > Number of slides per view > 4.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:08

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:26

    What do you mean? Have you translated this test? Please provide me the screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:23

    Hello,

    Please upload 3 images with such parameters: width – 370, height – appropriate to the desired height of banners.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:17

    These strings come from plugins – http://prntscr.com/jr5sfd http://prntscr.com/jr5so8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:39

    Hello,

    You can change image size from full to 200×100 http://prntscr.com/jr56aj > http://prntscr.com/jr56ed
    or upload images with required height and – http://prntscr.com/jr5724

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:34

    Hello,

    Please see this screenshot – https://prnt.sc/jr54fu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:30

    Please check one more time, because I do not get this error.
    Make sure that your internet connection is fine.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:26

    Hello,

    Could you, please, provide us with temporary wp-admin access in the Private Content area so we can take a closer look?
    You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:12

    Theme Options > Custom css > Custom css for mobile:

    .cart-summ:after {
        content: attr(data-items-count);
        position:  absolute;
        top: 0px;
        right: 0px;
        color:  #fff;
        font-size: 10px;
        background: #2F2F2F;
        border-radius:  50%;
        display: flex;
        align-items:  center;
        justify-content:  center;
        min-width:  14px;
        min-height:  14px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:08

    Hello,

    1, 2. Custom css file from css folder in child theme won’t work.
    Please add your custom css code in custom.css file of parent theme OR in style.css file of the child theme.
    2C. Please provide me screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:01

    Thanks for access.
    Do you face the problems on all products on site or on some particular one?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 13:59

    Make sure that you added:
    .page-content {
    margin-top: 0px;
    }
    in Global Custom CSS of Theme Options.

    About translation – https://gyazo.com/4b263c13e72431fa2683236f8e4eae60 + https://gyazo.com/c60526eb7dbd8aecc3ed7d2d725dc8b2 = http://prntscr.com/jr4i8c

    Also, this is default content http://prntscr.com/jr4jx6 of the Main sidebar that you can change in Appearance > Widgets. The sidebar can be disabled in Theme Options > Blog Layout > Sidebar position > Without sidebar, Theme Options > Products Page Layout > Layout > Without sidebar. Also, you can disable/enable sidebar in Page Layout settings – http://prntscr.com/jbxuvy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 13:50

    Hello,

    Please clear cache and check now.
    Also, I would recommend you to contact server admin and ask to check all your files. Looks like some files, for example – functions.php, contain malware code, (that is not contained in theme archive, which can be downloaded on ThemeForest).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 13:43

    Please remove this margin http://prntscr.com/jr4avz
    and add this code in Theme Options > Custom css:

    .page-content {
        margin-top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 13:36

    Thank you too 🙂
    Have a nice day.

    Regards

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    Viewing 54,720 results - 54,691 through 54,720 (of 68,187 total)
Viewing 30 posts - 54,691 through 54,720 (of 68,187 total)
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