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Envato Purchase Code for Code Canyon - by TRose8

This topic has 12 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Olga Barlow

TRose8

Participant

April 22, 2018 at 01:50

Hello,

Should I be able to use my envato purchase code to set up code canyon automatic updates?

#191659 Copied Theme version: XStore Organic

11 Answers

Rose Tyler

Support staff

April 23, 2018 at 09:13

Hello,

Please read our documentation https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes

Regards

#191705 Copied

TRose8

Participant

April 25, 2018 at 15:22

I see a lot of XStore updates. Do I need to make all of them for my theme to function properly? Or do the updates for my theme show up in my normal wordpress management area?

#191960 Copied

Rose Tyler

Support staff

April 25, 2018 at 15:29

Hello,

Please read about updating theme and plugins – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#191962 Copied

TRose8

Participant

June 5, 2018 at 04:09

I added my Item Purchase Code in the WZone dashboard of my wordpress pannel.

It said, “Unable to validate this plugin. Please contact AA-Team Support!”

I also went to the “Download plugins” page and downloaded the WooZone plugin in my EightTheme account. I did not see any further license code to plug into my dashboard to validate. I’m not sure what to do with what I downloaded.

Can you please help me understand what else I can do to validate the plugin and what I should be doing with the downloaded plugin information?

Thank you.

#194230 Copied

Rose Tyler

Support staff

June 5, 2018 at 07:50

Hello,

Please use this code for the WooZone plugin – m8xqWJ_8theme
Activation is not obligatory for all the other plugins.

Regards

#194241 Copied

TRose8

Participant

June 6, 2018 at 02:39

Thank you so much!

#194362 Copied

Rose Tyler

Support staff

June 6, 2018 at 07:34

You’re welcome!

Regards

#194372 Copied

TRose8

Participant

July 20, 2018 at 02:56

Hello,

I see your documentation on how to update primium plugins that came with the theme (e.g. WPBakery Page Builder and WooZone) but I do NOT understand how to use the downloaded files to confirm the updates I need.

I do not know what a server is or how to access it and I do not have any idea what you’re talking about when you explain where to put the downloaded files from EightTheme.

Do you have a video tutorial? Is there ANY easier way?

I downloaded the EnvatoMarket Plugin. If I had an Item ID for those plugins would they automatically update? If so, can I PLEASE have those item ID’s?

———–

I was under the impression that this plugin was great for people without coding knowledge when I bought it but none of your instructions are user-friendly to those without coding knowledge. Please do something about this.

I don’t use WPBakery Page Builder, I use Elementor, So I definitely do not want to buy WPBakery. Getting WooZone was a huge selling point for this plugin as well. I would really like to get these plugins updating easily without having to buy everything separately.

PLEASE HELP!!

#197005 Copied Theme version: Grocery WooCommerce version: WordPress 4.9.7

TRose8

Participant

July 20, 2018 at 03:06

When I try to update the logo on my website through the EightTheme admin section I get this message after hitting save:
“There was a problem with your action. Please try again or reload the page.”

Could that be because I don’t have an updated version of WPBaker Page Builder or is that more likely to be caused by a glitch in the theme?

#197006 Copied Theme version: grocery WooCommerce version: WordPress 4.9.7

TRose8

Participant

July 20, 2018 at 03:11

I have a previously saved image for my logo and I had a shopping cart and heart icon in the right corner. All 3 are now missing from my website. I did nothing that I can imagine would cause this problem. All of my settings are as they have been for months.
Is this a theme glitch?

#197007 Copied Theme version: Grocery WooCommerce version: WordPress 4.9.7

Olga Barlow

Support staff

July 20, 2018 at 16:14

Hello,

1) Information about what your server is and what is FTP, FTP host, username and password you can get from your hosting provider. Video tutorial how to update plugin via FTP you can watch here https://youtu.be/JwgzKAQPRBo There are thousands of tutorials about this and we did not create the new one. Also, you can try to disable plugin, delete it and then go to Appearance > Install plugins and version of the plugin that you get after this installation will be the new one. But we would not recommend to update Revolution slider in this way because you can lose your sliders.
If you want the auto update for plugins you need to buy the individual license https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

In case you have very big troubles with this we can update plugins for you but provide FTP access to your site.

2) I see some js error in console. Please, provide temporary Dashboard and FTP access to your site to find the reason of that error.

Regards

#197050 Copied
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