Banner With Mask – Can't change height

This topic has 14 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

  • Avatar: Daro
    Daro
    Participant
    June 5, 2018 at 13:26

    Hi.

    I am using the Xstore jewellery theme and I want to make the “BANNER WITH MASK” smaller in height. i have tried a lot of things but cant seem to get it to reduce in height??

    Thanks

    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 13:31

    Hello,

    Please provide us with your site URL and screenshot of the problem.
    Thanks in advance.

    Regards

    Avatar: Daro
    Daro
    Participant
    June 5, 2018 at 13:40

    Hi.

    The site is still being tested but here is the URL.

    http://www.dermaemporia.com

    I want to reduce the height of the 3 banners so they sit better within our slider.

    Thanks

    How do I attach a Screen shot…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:26

    Hello,

    Could you, please, provide us with temporary wp-admin access in the Private Content area so we can take a closer look?
    You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links.

    Regards

    Avatar: Daro
    Daro
    Participant
    June 5, 2018 at 14:30

    Hi

    USR + Pass in the Private Content area

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:39

    Hello,

    You can change image size from full to 200×100 http://prntscr.com/jr56aj > http://prntscr.com/jr56ed
    or upload images with required height and – http://prntscr.com/jr5724

    Regards

    Avatar: Daro
    Daro
    Participant
    June 5, 2018 at 14:41

    Hi

    I did that but the height never changed on the banner it just expanded the smaller image to fit the larger banner??

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:23

    Hello,

    Please upload 3 images with such parameters: width – 370, height – appropriate to the desired height of banners.

    Regards

    Avatar: Daro
    Daro
    Participant
    June 6, 2018 at 10:05

    Hi,

    Thanks I have managed to sort the height as per your instructions…one last thing can the banner align to the bottom of the slider instead of a third of the way up the slider as there is now a big gap at the bottom of the banner to to bottom of the slider/.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:23

    Hello,

    Please provide me screenshot for better understanding and describe the desired result in more details.
    Thanks in advance.

    Regards

    Avatar: Daro
    Daro
    Participant
    June 6, 2018 at 10:39

    How do I attach a screen shot? Cant see anywhere to attach a file?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:44

    You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links. For example – http://prntscr.com/jritdy

    Regards

    Avatar: Daro
    Daro
    Participant
    June 6, 2018 at 10:47

    Hi,

    https://prnt.sc/jrituu

    Please where I have arrowed the gap.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:53

    Hello,

    You can change this value – http://prntscr.com/jrixy4

    Regards

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