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Viewing 30 posts - 54,721 through 54,750 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:37

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:35

    Hello,

    Theme Options > Products Page Layout > Sidebar position on mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:23

    Hello,

    Please provide me screenshot for better understanding and describe the desired result in more details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:21

    Have you sorted out http://prntscr.com/jrih94 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 10:18

    Hello,

    We did not edit your style.css file.
    Please change this code http://prntscr.com/jrifx4 to http://prntscr.com/jrig4j

    @media (max-width: 480px) {
    	.header .shopping-cart-widget {
    	   top: 30% !important; 
    	   right: 40% !important;
    	}
    	#sc_chat_box div.sc-chat-header {
    		width: 100px;
    	}
    	.sidebar-widget.widget_product_categories {
            display:  none;
        }
        .home .categoriesCarousel.column-3 .span4 {
    	    width: 100%;
    	}
    }

    Also, there is error in css code http://prntscr.com/jrifh2 you need to correct the code or delete incorrect part.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:48

    Loco Translate uses same files, I am not sure why you faced the problem with translation it via poedit.
    “Update cart” – you need to translate via translation files of theme.
    Also, you use translations files from wp-content/themes/legenda/languages folder, but I would recommend you to transfer these files to /wp-content/languages/themes folder, save the files with your language name and legenda theme suffix, e.g legenda-fi.po. Read more https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for the legenda theme).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:37

    Hello,

    Please provide us with your website URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:34

    I do not see the code in your Global Custom css area (Theme Options). Please add it and check the text one more time. Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:16

    Hello,

    Please provide us with temporary wp-admin access in the Private content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:14

    Hello,

    3. You use latest theme version but the version of XStore Core plugin is old. Go to Appearance > Install Plugins > 8theme Core > click update.
    If after the update the problem won’t be solved, we need FTP access to check the problem more deeply.
    4. I’ve updated WPBakery Page Builder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:07

    Hello,

    Wp-admin credentials are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 08:10

    Hello,

    I’ve translated “Shipping” http://prntscr.com/jrgqp2
    “I have read and agree to the website %s” you can translate here – http://prntscr.com/jrgr0y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:56

    Dear @varenummerdk,

    “Continue to payment” test comes not from our theme, but from WooCommerce PayPal Express Checkout Gateway plugin. To translate it, go to Loco Translate > Plugins > http://prntscr.com/jrgevo > http://prntscr.com/jrgezz > http://prntscr.com/jrgf4v > http://prntscr.com/jrgg9g
    All demo pages are examples that should be changed or replaced according to your needs. I am here to help you in case you face any inconvenience. Please check these video tutorials that will help you to sort out with editing page using VC https://wpbakery.com/video-tutorials/
    Please check your pages now. If you need help with any of them, please, provide me URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:35

    Hello,

    Please provide us with temporary wp-admin access in the Private Content area so we can take a closer look.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:34

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:31

    Hello @Februa2610,

    Please provide screenshots of your settings in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:29

    Would you mind to rate our product:
    http://prnt.sc/d256m6
    https://themeforest.net/downloads
    That would be much appreciated 🙂

    Where have you added this code?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:23

    Hello,

    Please see screenshots – http://prntscr.com/jrg8zc > http://prntscr.com/jrg98p

    <?php
    /**
     * Displayed when no products are found matching the current query.
     *
     * Override this template by copying it to yourtheme/woocommerce/loop/no-products-found.php
     *
     * @author 		WooThemes
     * @package 	WooCommerce/Templates
     * @version     2.0.0
     */
    
    if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly
    ?>
    
    <div class="empty-category-block">
    	<h2><?php esc_html_e('test No products were found', 'xstore'); ?></h2>
    	<p class="not-found-info"><?php esc_html_e('We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself!', 'xstore') ?></p>
    	<p><a class="btn medium" href="<?php echo get_permalink(wc_get_page_id('shop')); ?>"><span><?php esc_html_e('Return To Shop', 'xstore') ?></span></a></p>
    </div>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:18

    Hello,

    Go to Products > Attributes and check the name of your attribute http://prntscr.com/jrg7ct > http://prntscr.com/jrg7g8 If attributes work in another way, on your site, provide us with link and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:13

    Hello,

    Please try this code:
    <?php if (strlen($brand->description()) > 40) { echo substr($brand->description(),0,40).'...';} else { echo $brand->description(); } ?>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:12

    Hello,

    Wp-admin credentials are incorrect. Please check them.
    Theme Options > E-commerce > Single Product Page > Number of slides per view > 4.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 07:08

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:26

    What do you mean? Have you translated this test? Please provide me the screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:23

    Hello,

    Please upload 3 images with such parameters: width – 370, height – appropriate to the desired height of banners.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 15:17

    These strings come from plugins – http://prntscr.com/jr5sfd http://prntscr.com/jr5so8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:39

    Hello,

    You can change image size from full to 200×100 http://prntscr.com/jr56aj > http://prntscr.com/jr56ed
    or upload images with required height and – http://prntscr.com/jr5724

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:34

    Hello,

    Please see this screenshot – https://prnt.sc/jr54fu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:30

    Please check one more time, because I do not get this error.
    Make sure that your internet connection is fine.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2018 at 14:26

    Hello,

    Could you, please, provide us with temporary wp-admin access in the Private Content area so we can take a closer look?
    You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links.

    Regards

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    Viewing 54,750 results - 54,721 through 54,750 (of 68,227 total)
Viewing 30 posts - 54,721 through 54,750 (of 68,227 total)
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