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Edit "No Products were found" message

This topic has 7 replies, 2 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

jodybethw

Participant

June 1, 2018 at 22:08

I’d like to change the message that appears when a shop page is accessed that does not currently have any products on it. For example, I see this on one of my pages:

NO PRODUCTS WERE FOUND
We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself!

[Button to return to the main shop page]

Where can I make this change? I can’t seem to find it.

#194116 Copied Theme version: 4.25 WooCommerce version: 3.3.5

6 Answers

Rose Tyler

Support staff

June 4, 2018 at 07:43

Hello,

You can change this text via translation https://xstore.helpscoutdocs.com/article/30-base-theme-translation for example – http://prntscr.com/jqirqb or rewrite no-products-found.php file (xstore/woocommerce/loop) via the child theme https://codex.wordpress.org/Child_Themes

Regards

#194151 Copied

jodybethw

Participant

June 5, 2018 at 22:10

I do not have this php file. Can I download it somewhere? I only see loop-end.php, loop-start.php and pagination.php in that folder.

#194356 Copied
jodybethw

Participant

June 5, 2018 at 22:14
I found the file and edited it, but it didn’t change anything. The text isn’t the same as what I see on the page. The code of the file:
```
<?php
/**
 * Displayed when no products are found matching the current query
 *
 * This template can be overridden by copying it to yourtheme/woocommerce/loop/no-products-found.php.
 *
 * HOWEVER, on occasion WooCommerce will need to update template files and you
 * (the theme developer) will need to copy the new files to your theme to
 * maintain compatibility. We try to do this as little as possible, but it does
 * happen. When this occurs the version of the template file will be bumped and
 * the readme will list any important changes.
 *
 * @see 	    https://docs.woocommerce.com/document/template-structure/
 * @author 		WooThemes
 * @package 	WooCommerce/Templates
 * @version     2.0.0
 */

if ( ! defined( 'ABSPATH' ) ) {
	exit; // Exit if accessed directly
}

?>
<p class="woocommerce-info"><?php _e( 'TEST No products were found matching your selection.', 'woocommerce' ); ?></p>
```
#194357 Copied
Rose Tyler

Support staff

June 6, 2018 at 07:23
Hello,

Please see screenshots – http://prntscr.com/jrg8zc > http://prntscr.com/jrg98p
```
<?php
/**
 * Displayed when no products are found matching the current query.
 *
 * Override this template by copying it to yourtheme/woocommerce/loop/no-products-found.php
 *
 * @author 		WooThemes
 * @package 	WooCommerce/Templates
 * @version     2.0.0
 */

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly
?>

<div class="empty-category-block">
	<h2><?php esc_html_e('test No products were found', 'xstore'); ?></h2>
	<p class="not-found-info"><?php esc_html_e('We invite you to get acquainted with an assortment of our shop. Surely you can find something for yourself!', 'xstore') ?></p>
	<p><a class="btn medium" href="<?php echo get_permalink(wc_get_page_id('shop')); ?>"><span><?php esc_html_e('Return To Shop', 'xstore') ?></span></a></p>
</div>
```
Regards
#194369 Copied
jodybethw

Participant

June 6, 2018 at 17:39

I placed your code at x-child/woocommerce/loop/no-products-found.php but it isn’t working. And yes, I have verified that the child theme is active.

#194453 Copied

Rose Tyler

Support staff

June 6, 2018 at 18:51

Hello,

Please provide us with temporary wp-admin and FTP access in the Private Content area so we can take a closer look.

Regards

#194457 Copied
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