Hello,
Have you checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ ? Please contact your hosting provider and ask to increase these values https://prnt.sc/jsdwoh
Looks like Theme Options weren’t fully imported. Here you can find XStore XML files v 4.24 – https://www.8theme.com/download-plugins/ and file with Theme Settings http://prntscr.com/jsdvso You need to import options.json file, do it by copying the text file and pasting its content into the Import from File field on the Import/Export tab in XStore Theme Options.
Regards