Forum Replies Created

Viewing 30 posts - 50,641 through 50,670 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2019 at 08:15

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2019 at 08:13

    Hello,

    Theme Options > Header > Header Layout > Header banner position. Appearance > Widgets > Header banner.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2019 at 08:11

    Hello,

    Please edit static block – http://prntscr.com/m7c29e > https://prnt.sc/m7c2fh

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2019 at 08:00

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 16:19
    <h2 style="text-align: center;margin-bottom: 0px;">ADVANCED SKINCARE</h2>
    <h5 style="text-align: center;margin-top: -30px;">Conditions We Treat</h5>

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 16:16

    1/ Please clear cache and check one more time.
    2/ I do not see the problem. Please check your internet connection. What browser do you use? Make sure that your browser is not very old.
    3/ https://prnt.sc/m71wg2

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 16:10

    Please clear cache and check one more time.

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 16:02

    Hello,

    Thanks for contacting us.
    Please clear cache and check one more time – https://gyazo.com/c3db93f47dfe15ad061816cd8d91f24e
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 16:00
    .single-product .tabs-full-width {
        background-color: #f7f1e8 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 13:30
    .page-content {
        margin-top: 2vw;
    }
    .sidebar .widget-title {
        text-align:  left;
        margin-bottom: 15px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 13:26

    Hello,

    Please check screenshot in the Private Content area.
    Let me know if this is what you are looking for.

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 13:18

    Hello,

    Appearance > Widgets > Left side top bar area

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 13:18

    Hello,

    1/ You can change 46px font-size to 5vh
    or
    add this code in Custom css for page:

    h2.vc_custom_heading {
        word-wrap: break-word;
    }

    2/ Theme Options > Shop > Shop page Layout > Sidebar position for mobile.
    3/ Please read this topic https://www.8theme.com/topic/website-running-extreamly-slowly/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 13:17

    Hello,

    Appearance > Widgets > Left side top bar area

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 10:47

    Hello,

    Please update WPBakery Page builder (formerly Visual Composer) and Massive Addons for WPBakery page builder plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Try to disable Massive Addons plugin, if this solves the problem, it is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact hosting provider and ask to increase the maximum body length value.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:49

    You can use such screenshot maker as Lightshot https://prnt.sc/ and provide link of the screenshot in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:46

    Hello,

    Sorry for the delay due to the weekends.
    What is your site URL?
    Please ask your hosting provider support to create FTP account to your site files and give us the credentials (hostname, username, password, port).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:41

    Hello @Giannis Kakavoulis,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:32

    Hello,

    1/ Please refer to Slider Revolution documentation https://www.themepunch.com/faq/use-fonts-google-fonts/
    2/ Please read this article how to add custom font to WordPress:
    http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
    Refer to the section “Adding Custom Fonts in WordPress Using CSS3 @font-face”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:24

    Hello,

    1/ Please provide screenshots for better understanding the desired result.
    2/ Provide URL of the page where I will be able to see the problem.
    3/

    .page {
        padding-top: 30px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:19

    Hello,

    Is this http://prntscr.com/m6vsg7 what you are looking for?

    .menu-item-196 a {
        background-color: red;
        color: white !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:17

    Hello,

    1) Please add this code in Theme Options > Custom css:

    .product .products-page-cats {
        display:  none;
    }
    .product .product-title {
        margin-top: 10px;
    }

    2)

    .etheme_add_to_cart_button{
        background-color:  red;
        border-color:  red;
        color: white;
    }
    .etheme_add_to_cart_button:hover{
        background-color:  red;
        border-color:  red;
        color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:09

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .portfolio-image .zoom {
        display: block;
        opacity:  1;
        visibility:  visible;
        top: 0;
        left: 0;
    }
    .portfolio-image .zoom .btn-lightbox {
        width: 27rem;
        border: none;
        height: 20rem;
    }
    .portfolio-item-inner:hover .portfolio-image .zoom {
        left: 0;
    }
    .portfolio-image .zoom .btn-lightbox:hover {
        background:  transparent;
    }
    .portfolio-image .zoom .btn-lightbox:before{ opacity: 0;}

    and clear cache before checking the result on mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:52

    Hello,

    I do not see the problem with the top bar on your site – https://prnt.sc/m6vhe3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:30

    Theme Options > Typography > Menu > Customize mobile menu links > Customize > Mobile links color (hover, active states)
    or

    .mobile-menu-wrapper .menu > li.current_page_item > a, 
    .mobile-menu-wrapper .menu > li .sub-menu .current-menu-item > a,
    .mobile-menu-wrapper .menu > li > .open-child:before {
        color: #555555 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:23

    Hello,

    Please provide URL of this page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:22

    Hello,

    I do not see the problem https://prnt.sc/m6v510 Please describe in more details what exactly needs to be changed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:14

    Hello,

    As I can see, your purchase code is associated with the buyer.
    Have you contacted hosting provider to check OpenSSL system library?
    Also, make sure that abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.
    + Make sure that wp_remote_get function is enabled on your server.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:07

    Hello,

    Thanks for contacting us.
    I would recommend you to update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and XStore Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Please provide your site URL so I can help you to change the size using custom css code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 08:05

    Sorry for the inconvenience.
    Thank you for the understanding.

    Regards

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    Viewing 50,670 results - 50,641 through 50,670 (of 68,187 total)
Viewing 30 posts - 50,641 through 50,670 (of 68,187 total)
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