Forum Replies Created

Viewing 30 posts - 50,641 through 50,670 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 11:56

    Hello,

    I can’t log in. Please check credentials.
    Try to disable all 3-rd party plugins to check if one of them causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 11:47

    Hello,

    Please clear cache and check one more time.

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:58

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:32

    1) Please watch this video – https://youtu.be/yv4GA-PkVfE
    2) http://prntscr.com/m8bwiq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:30

    Thanks for the reply.
    Please describe the problem in more details and provide link to product that should be hidden but is shown.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:24

    1) Remove content from Appearance > Widgets > Prefooter area and add it for Home page only. If you need any further assistance, provide temporary wp-admin access so I can take a closer look.
    2) Please clear cache and check one more time – http://prntscr.com/m8bqmv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:11

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:10

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:09

    You’re welcome!
    WooCommerce > Settings > Products > General > Reviews > uncheck Enable product reviews.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 10:02

    Here is correct link of the demo – https://www.8theme.com/demo/woopress/fullwidth/blog-2/?blog=mosaic
    For this result – https://www.8theme.com/demo/woopress/fullwidth/blog-2/?blog=grid you need to select Blog Layout > Grid in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 09:54

    Hello,

    http://prntscr.com/m8bd81 Theme Options > Header > Top bar > Enable top bar > Off.
    http://prntscr.com/m8bddj go to Edit page > [8theme] Layout options > Breadcrumbs Style > Disable.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 09:48

    Hello,

    WooCommerce > Settings > Products > Inventory > Out of stock visibility > Hide out of stock items from the catalog

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 09:45

    Hello,

    1/ Theme Options > Single Product Page > Page Layout > Thumbnails > Vertical.
    2/ Theme Options > Single Product Page > Tabs Settings > Close first tab by default > Off.
    3/ Disable “Zoom for product images” in Theme Options > Single Product Page > Page Layout.
    4/ Theme Options > Single Product Page > Page Layout > Show share buttons and add this code in Theme Options > Custom css:

    .single-product .product_meta .products-page-cats {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 09:40

    Hello,

    1) You can change text using translation files. Install Loco translate plugin, create English translation, change strings and disable the plugin
    or copy etheme_search_form_modal function from woopress/framework/theme-functions.php into functions.php of your child theme and change text there.
    2) Here is custom css code:

    .sidebar .woocommerce-product-search {
        display: flex;
    }
    .sidebar  .woocommerce-product-search input[type="search"] {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 09:37

    Hello,

    1,2/ Go to Blog page > Widget Area > — Choose Sidebar — and add widgets in Appearance > Widgets > Main Sidebar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 09:29

    Hello,

    1) Appearance > Widgets > Shop Sidebar and Single product page Sidebar areas.
    2) I’ve checked your site in different browsers and do not see the problem. Please provide screenshot of the problem and let me know what browser do you use.
    3) Theme Options > Header Settings > Breadcrumbs > Breadcrumbs Padding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 08:56

    Hello,

    http://prntscr.com/m8am6k and delete description from this area https://prnt.sc/m8amey

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 08:53

    Hello,

    Theme Options > Blog Layout > Blog Layout > Grid.
    As I can see https://prnt.sc/m8akgq layout is mosaic, on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 08:48

    Hello,

    Please read the previous reply to add custom webfont.
    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 08:46

    Hello,

    Here is what I can see on your site – http://prntscr.com/m8ai0i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 08:11

    Hello,

    Yes, you can use 1 license of our theme on 1 dev site and 1 live site. But keep in mind that you can use our theme license for 1 end product only – https://themeforest.net/licenses/standard

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2019 at 08:08

    Hello,

    Is the child theme activated on your site? Have you cleared all cache?
    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 13:44

    Hello,

    http://prntscr.com/m7xgiu – Theme Options > Menu > Menu styling > Main menu links > Customize > Paddings.
    You need to check your custom css code, for example,
    http://prntscr.com/m7xj2a + http://prntscr.com/m7xjtq > https://prnt.sc/m7xkts
    Do not forget to clear all cache before checking the result of changes in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 10:55

    Hello,

    Try to disable 3rd party plugins to check if one of them causes the problem.
    If this doesn’t help, contact us once your site will be live.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 10:49

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 08:50

    Could you, please, provide your site URL?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 08:26

    Hello,

    Go to Edit page > Page Layout > Logo image for this page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 08:23

    Hello,

    Theme Options > Quick view > Enable quick view.
    If this doesn’t help, provide your site URL, so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 08:20

    Hello,

    Please read this topic – https://www.8theme.com/topic/customize-header-banner/#post-200534
    https://prnt.sc/m7t1gw go to Edit home page > [8theme] Layout options > Breadcrumbs Style > Disable.
    Please edit Header paddings in Theme Options > Header > Header styles.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2019 at 08:16

    We use Header banner widget area to show this text – http://prntscr.com/m7sz4b that is created via static block – https://prnt.sc/m7sze6
    Also, to change bg color you can use custom css code, for example:

    .header-banner {
        background-color:  red;
    }

    Let us know if you need any assistance.

    Regards

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    Viewing 50,670 results - 50,641 through 50,670 (of 68,227 total)
Viewing 30 posts - 50,641 through 50,670 (of 68,227 total)
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