Instagram has returned invalid data. - by toniM58

This topic has 8 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

  • Avatar: toniM58
    toniM58
    Participant
    March 29, 2018 at 22:17

    stevesascodesigns.com

    Instagram feed shows error
    Instagram has returned invalid data.

    I see on other theme support forums you have been emailing a fix.

    Please send.
    Thanks

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 08:11

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in classico/framework/widgets/ folder via FTP.

    Regards

    Avatar: Giannis_Kakavoulis
    Giannis Kakavoulis
    Participant
    January 13, 2019 at 21:24

    Hello I have the same problem!
    “Instagram did not return a 200.”

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2019 at 09:41

    Hello @Giannis Kakavoulis,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Giannis_Kakavoulis
    Giannis Kakavoulis
    Participant
    January 17, 2019 at 22:17

    thank you! waiting

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2019 at 09:27

    Hello,

    Thanks for the reply.
    Please ask your hosting provider support to create FTP account to your site files and give us the credentials (hostname, username, password, host).

    Regards

    Avatar: Giannis_Kakavoulis
    Giannis Kakavoulis
    Participant
    January 20, 2019 at 11:37

    here you are

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2019 at 10:31

    Hello @Giannis_Kakavoulis,

    Sorry for the long delay in answering.
    The functionality of Instagram was blocked on the site because of Too Many Requests” error. This problem was passed to our developers, but there is no ready solution for now, unfortunately. Likely functionality of our Instagram widget needs to be rewritten and it will take some time. I hope a solution for the problem will be added in one of the next theme updates.
    You can try to use an additional plugin for Instagram on your site, for example, https://wordpress.org/plugins/instagram-feed/

    Regards

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