AJAX SKU search results ok -> hit enter -> no results

• 

  Mike Schö

  |

  Participant

  | January 10, 2019 at 12:42 am

  Hello,

  i have a product with sku “bristol”, if i search for it i get the correct ajax result.

  But when i press enter (or on the search icon) to show the search results, there are no results? There should also be the one result which the ajax search for “bristol” shows.

  Site URL: hidden

  Theme version: newest

  WooCommerce version: newest

  

  Content is visible for topic creator and
  support staff only.

  #206899 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | January 10, 2019 at 8:23 am

  Hello,

  Do you use the latest version of XStore Core plugin? https://xstore.helpscoutdocs.com/article/37-plugins-update
  Is there this problem with parent theme or with child one only?
  Please provide us with temporary wp-admin and FTP access.

  Regards

  #206904 copied to clipboard
  

  Mike Schö

  |

  Participant

  | January 10, 2019 at 9:30 am

  I have the newest version 1.1.8 of the core plugin.

  The problem also exists with the parent theme.

  

  Content is visible for topic creator and
  support staff only.

  #206913 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | January 10, 2019 at 9:59 am

  Hello,

  We’ve sent your issue to our developers. I’ll inform you, once we get information from them.

  Regards

  #206915 copied to clipboard

  1
  

  Rose Tyler

  |

  Keymaster

  | January 10, 2019 at 4:53 pm

  Hello,

  The problem is caused by WOOF – WooCommerce Products Filter plugin. Go to settings of the plugin > Extensions > uncheck Searching by Text, because there is a conflict between our search functionality and search of the plugin.
  We don’t give guarantee for full theme compatibility with all 3rd party plugins.

  Regards

  #206962 copied to clipboard
  

  Mike Schö

  |

  Participant

  | January 14, 2019 at 5:55 pm

  Great, thank you! 🙂

  #207067 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | January 15, 2019 at 8:00 am

  You’re welcome!

  Regards

  #207081 copied to clipboard
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