Hello,
i have a product with sku “bristol”, if i search for it i get the correct ajax result.
But when i press enter (or on the search icon) to show the search results, there are no results? There should also be the one result which the ajax search for “bristol” shows.
Site URL: hidden Theme version: newest WooCommerce version: newestHello,
Do you use the latest version of XStore Core plugin? https://xstore.helpscoutdocs.com/article/37-plugins-update
Is there this problem with parent theme or with child one only?
Please provide us with temporary wp-admin and FTP access.
Regards
I have the newest version 1.1.8 of the core plugin.
The problem also exists with the parent theme.
Hello,
We’ve sent your issue to our developers. I’ll inform you, once we get information from them.
Regards
Hello,
The problem is caused by WOOF – WooCommerce Products Filter plugin. Go to settings of the plugin > Extensions > uncheck Searching by Text, because there is a conflict between our search functionality and search of the plugin.
We don’t give guarantee for full theme compatibility with all 3rd party plugins.
Regards
Good morning,
I am having the same issue on my website and I don’t have the WooCommerce Products Filter plugin. I am using the Xstore theme.
Thank you in advance.
Hello @Christy,
Please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide temporary wp-admin access.
Regards
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