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Product categories filters on mobile - by Ionut Mandru

This topic has 7 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

  • Avatar: Ionut_Mandru
    Ionut Mandru
    Participant
    January 4, 2019 at 12:35

    Hello,

    I have a problem with Accordion for the product filters on mobile version.
    First is loading ok, all categories and filters are closed, but when i move to other page (using filter or pagination) all filters remain open until i made i refresh in page.
    Please help me to solve this issue.

    Thanks.

    #206648 Copied Theme version: 5.1.4 WooCommerce version: 3.5.3
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2019 at 13:08

    Hello,

    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #206656 Copied
    Avatar: Ionut_Mandru
    Ionut Mandru
    Participant
    January 4, 2019 at 17:58

    Hello,

    Sorry for late answer.

    Thanks

    Please contact administrator
    for this information.
    #206663 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 5, 2019 at 11:49

    Hello,

    We sent your issue to our developers. They will be able to check the problem on Tuesday. I’ll inform you once they fix the issue. Don’t change access before my next message.
    Sorry for this delay.

    Regards

    #206674 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 5, 2019 at 16:56

    Hello,

    Check now, please.

    Regards

    #206690 Copied
    Avatar: Ionut_Mandru
    Ionut Mandru
    Participant
    January 15, 2019 at 06:45

    Thanks, it’s working now

    #207080 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2019 at 08:15

    Hello,

    You’re welcome!

    Regards

    #207084 Copied
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