Forum Replies Created

Viewing 30 posts - 50,011 through 50,040 (of 68,231 total)
1 2 3 … 1,667 1,668 1,669 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2019 at 11:14

    We have added short_open_tag = on; into .user.ini file.
    We will change the code of the theme in the next update so short_open_tag = on; won’t be required. You may delete this line after the next update of the theme or leave it as it is.
    Feel free to ask if you have any other questions.

    Regards

    #209961 Copied In reply to: Unable to install theme Via wordpress or ftp
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2019 at 10:28

    Hello,

    Your content doesn’t have a height http://prntscr.com/mqqrwq so add content – http://prntscr.com/mqqsif or set paddings http://prntscr.com/mqqsqz
    Also, please watch this video – https://youtu.be/_dVwgeruFJk

    Regards

    #209958 Copied In reply to: slider do not display on homepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2019 at 10:23

    Hello,

    This https://prnt.sc/mqcqni was changed to https://prnt.sc/mqqbx4
    The breadcrumbs is enabled in Theme Options http://prntscr.com/mqqcsa You need to disable it via Theme Options or for the page separately – http://prntscr.com/mqqdvh
    Also, I would recommend you to disable “Header over the content” in Theme Options > Header > Header styles and enable it for pages where it is required – http://prntscr.com/mqqel5 only.
    The problem with sliders was caused by duplication of ids. 2 sliders can’t have the same content in this field https://prnt.sc/mqqq81

    Regards

    #209957 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2019 at 08:19

    Hello, @KAMAN

    You do not need to select the Blank template. If the page will be used as Home, do not select any template for it.
    If you use WP 5.x, I would recommend you to disable the Gutenberg editor – https://prnt.sc/mpotva and enable WPBakery Page Builder for all post types – http://prntscr.com/mpou3c

    Regards

    #209953 Copied In reply to: Blank page on new homepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 17:37

    Hello,

    Please check your site now.
    To install a child theme and import demo content you can run a Setup Wizard – http://prntscr.com/mqfv6r
    read more – https://www.8theme.com/demo/docs/legenda/#demo_data_installation

    Regards

    #209926 Copied In reply to: Unable to install theme Via wordpress or ftp
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 16:27

    Yes, please wait. We will let you know once the theme will be updated.

    Regards

    #209923 Copied In reply to: Site is broken after update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 16:03

    Hello,

    Try to disable all 3rd party plugins and check if one of plugins causes the problem.

    Regards

    #209918 Copied In reply to: Mobile View
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 16:01

    Hello,

    I’ve sent this topic to one of our developers. We will let you know once the theme will be installed on your site. Please wait.

    Regards

    #209917 Copied In reply to: Unable to install theme Via wordpress or ftp
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:59

    Please provide a screenshot.

    Regards

    #209916 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:28

    Hello,

    If you mean MailChimp, please refer to the plugin documentation – https://kb.mc4wp.com/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=plugins-page

    Regards

    #209914 Copied In reply to: NewsLetter
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:23

    You’re welcome!

    Regards

    #209911 Copied In reply to: WP BAKER & ULTIMATE ADDONS
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:21

    It is strange. I’ve added the code http://prntscr.com/mqdnzd Please clear cache and check the result.
    Try to edit the code via another browser.

    Regards

    #209909 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:00

    Sorry, but your problem is a bit unclear for me. You need to add the code here – http://prntscr.com/mqdb9e

    Regards

    #209905 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:40

    You added the code inside a media query https://prnt.sc/mqcyny

    Regards

    #209903 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:32

    Disable prefooter and footer for this page only http://prntscr.com/mqctuv or globally in Appearance > Widgets > http://prntscr.com/mqcqni
    Add the code http://prntscr.com/mqcugb for the page https://prnt.sc/mqcuyb or globally in Theme Options > Custom css.

    Regards

    #209901 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:28

    Hello,

    Theme Options > Shop > Products style > Product content elements.

    Regards

    #209899 Copied In reply to: Disable the product category infos in shop page and carousel
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:26

    Please provide URL of the page.
    On your home page, I can see that prefooter, footer and copyrights were disabled via [8theme] Layout options but this space http://prntscr.com/mqcpir is caused by https://prnt.sc/mqcpf7 = https://prnt.sc/mqbi2g and http://prntscr.com/mqcq4o
    To remove this padding http://prntscr.com/mqcq4o from all pages, you need to add this code http://prntscr.com/mqcr15 in Theme Options > Custom css.
    If you want to disable the footer on all pages, go to Appearance > Widgets > http://prntscr.com/mqcqni

    Regards

    #209898 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:19

    Hello,

    1. Please provide screenshots for better understanding.
    Try to change translation to achieve the desired result.
    2. You can disable the Wishlist plugin.
    3. Theme Options > Header > Use right side panel > Off.
    4. Edit translation of the theme http://prntscr.com/mqcm75
    After doing changes you need to clear all cache and add a product to cart or remove to refresh the block.

    Regards

    #209897 Copied In reply to: Header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:08

    Hello,

    Theme Options > Typography > Mobile menu font and Mobile headings font.
    Do not forget to clear cache after applying changes.
    On the home page you added custom css – https://prnt.sc/mqcdqy and 

    body, h3 {
    font-family: Arimo !important;
}
.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {
    font-family: Arimo !important;
}

    legenda-child/style.css.
    Delete this custom css code.

    Regards

    #209895 Copied In reply to: fonts google
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:40

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    #209890 Copied In reply to: Stopping size selections disappearing on hover over
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:39

    Hello,

    We did not make any changes on your site yesterday.
    In the header.php you can find the content of the fixed header – http://prntscr.com/mqbtrr and edit it.
    If you need help with additional customization, contact Codeable team – https://codeable.io/?ref=qGTdX

    Regards

    #209889 Copied In reply to: Shopping cart
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:18

    On your site, I can see this error https://prnt.sc/mqbl3p Try to disable Stripe plugin, if the problem will be solved, you need to set correct settings for the plugin.

    Regards

    #209886 Copied In reply to: Issue with the "you may be interested" in product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:11

    You can delete this http://prntscr.com/mqbi2g and add code in custom css for page http://prntscr.com/mqbibn 

    .content-page {
    padding-bottom: 0px;
}

    Regards

    #209884 Copied In reply to: VC issue after the WP update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:01

    Hello,

    You can change 

    img { 
...
}

    to

    .content-page img {
 ...
}

    Regards

    #209880 Copied In reply to: Excluding certain images
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 11:21

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    #209869 Copied In reply to: Instagram showing posts from keyword instead of username
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:39

    Hello,

    You can update plugins via FTP (connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/) or delete plugins via the Dashboard > Plugins then go to Appearance > Install Plugins > Install the latest versions of plugins.
    Also, If a version of WP is 5.x on your site, I would recommend you to disable Gutenberg – http://prntscr.com/mq9dg4

    Regards

    #209866 Copied In reply to: WP BAKER & ULTIMATE ADDONS
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:36

    Hello,

    Thanks for the reply.
    Please provide URL of your site also.

    Regards

    #209864 Copied In reply to: Unable to install theme Via wordpress or ftp
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:30

    Hello,

    Try to disable 3rd party plugins and check if one of plugins causes the problem.

    Regards

    #209862 Copied In reply to: Issue with the "you may be interested" in product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:12

    You’re welcome!

    Regards

    #209856 Copied In reply to: Import specific contact page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:05

    Hello,

    Please create a new page and add this content http://prntscr.com/mq8kle 

    [vc_row][vc_column][wwp_vc_gmaps disable_auto_zoom="false" zoom="14" height="500" custom_map_style="custom" styles="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"][wwp_vc_gmaps_marker location_type="location" map_location="Market St, San Francisko" predefined_marker_icon="gray"][/wwp_vc_gmaps][/vc_column][/vc_row][vc_row equal_height="yes" content_placement="middle"][vc_column width="2/3"][contact-form-7 id="5210"][/vc_column][vc_column width="1/3"][vc_custom_heading text="Lorem ipsum dolor sit amet, conse ctetuer adipiscing elit." font_container="tag:h2|font_size:24px|text_align:left|color:%23ffffff|line_height:30px" use_theme_fonts="yes"][vc_column_text css=".vc_custom_1452519698779{margin-bottom: 20px !important;}"]Etiam nulla nunc, aliquet vel metus nec, scelerisque tempus enim. Sed eget blandit lectus. Donec facilisis ornare turpis id pretium. Maecenas scelerisque interdum dolor in vestibulum proin euismod dui purus.[/vc_column_text][vc_column_text css=".vc_custom_1464273410156{border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 20px !important;padding-bottom: 20px !important;border-top-color: #2f2f2f !important;border-top-style: solid !important;border-bottom-color: #2f2f2f !important;border-bottom-style: solid !important;}"]30 South Avenue San Francisco
Phone: +78 123 456 789
Email: <span class="active">Support@lifestyle.com</span>
<span class="active">www.lifestyle.com</span>[/vc_column_text][/vc_column][/vc_row]

    edit the content appropriately to your needs http://prntscr.com/mq8kwl http://prntscr.com/mq8l6g

    <div class="form-group">
<p><label>Your Name (required)</label>
   [text* your-name]</p>
<p><label>Your Surname (required)</label>
   [text* your-name]</p>
</div>

<div class="form-group">
<p><label>Your Email (required)</label>
   [email* your-email]</p>
<p><label>Website</label>
   [text text-389]</p>
</div>

<p>
   <label>Your Message</label>
   [textarea your-message]
</p>

<p>[submit "Send message"]</p>

    Regards

    #209854 Copied In reply to: Import specific contact page
  • 1 2 3 … 1,667 1,668 1,669 … 2,273 2,274 2,275
    Viewing 50,040 results - 50,011 through 50,040 (of 68,231 total)
Viewing 30 posts - 50,011 through 50,040 (of 68,231 total)
1 2 3 … 1,667 1,668 1,669 … 2,273 2,274 2,275

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