Forum Replies Created

Viewing 30 posts - 50,011 through 50,040 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 17:37

    Hello,

    Please check your site now.
    To install a child theme and import demo content you can run a Setup Wizard – http://prntscr.com/mqfv6r
    read more – https://www.8theme.com/demo/docs/legenda/#demo_data_installation

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 16:27

    Yes, please wait. We will let you know once the theme will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 16:03

    Hello,

    Try to disable all 3rd party plugins and check if one of plugins causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 16:01

    Hello,

    I’ve sent this topic to one of our developers. We will let you know once the theme will be installed on your site. Please wait.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:59

    Please provide a screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:28

    Hello,

    If you mean MailChimp, please refer to the plugin documentation – https://kb.mc4wp.com/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=plugins-page

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:21

    It is strange. I’ve added the code http://prntscr.com/mqdnzd Please clear cache and check the result.
    Try to edit the code via another browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 15:00

    Sorry, but your problem is a bit unclear for me. You need to add the code here – http://prntscr.com/mqdb9e

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:40

    You added the code inside a media query https://prnt.sc/mqcyny

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:32

    Disable prefooter and footer for this page only http://prntscr.com/mqctuv or globally in Appearance > Widgets > http://prntscr.com/mqcqni
    Add the code http://prntscr.com/mqcugb for the page https://prnt.sc/mqcuyb or globally in Theme Options > Custom css.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:28

    Hello,

    Theme Options > Shop > Products style > Product content elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:26

    Please provide URL of the page.
    On your home page, I can see that prefooter, footer and copyrights were disabled via [8theme] Layout options but this space http://prntscr.com/mqcpir is caused by https://prnt.sc/mqcpf7 = https://prnt.sc/mqbi2g and http://prntscr.com/mqcq4o
    To remove this padding http://prntscr.com/mqcq4o from all pages, you need to add this code http://prntscr.com/mqcr15 in Theme Options > Custom css.
    If you want to disable the footer on all pages, go to Appearance > Widgets > http://prntscr.com/mqcqni

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:19

    Hello,

    1. Please provide screenshots for better understanding.
    Try to change translation to achieve the desired result.
    2. You can disable the Wishlist plugin.
    3. Theme Options > Header > Use right side panel > Off.
    4. Edit translation of the theme http://prntscr.com/mqcm75
    After doing changes you need to clear all cache and add a product to cart or remove to refresh the block.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 14:08

    Hello,

    Theme Options > Typography > Mobile menu font and Mobile headings font.
    Do not forget to clear cache after applying changes.
    On the home page you added custom css – https://prnt.sc/mqcdqy and

    body, h3 {
        font-family: Arimo !important;
    }
    .h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {
        font-family: Arimo !important;
    }

    legenda-child/style.css.
    Delete this custom css code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:40

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:39

    Hello,

    We did not make any changes on your site yesterday.
    In the header.php you can find the content of the fixed header – http://prntscr.com/mqbtrr and edit it.
    If you need help with additional customization, contact Codeable team – https://codeable.io/?ref=qGTdX

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:18

    On your site, I can see this error https://prnt.sc/mqbl3p Try to disable Stripe plugin, if the problem will be solved, you need to set correct settings for the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:11

    You can delete this http://prntscr.com/mqbi2g and add code in custom css for page http://prntscr.com/mqbibn

    .content-page {
        padding-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 13:01

    Hello,

    You can change

    img { 
    ...
    }

    to

    .content-page img {
     ...
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 11:21

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:39

    Hello,

    You can update plugins via FTP (connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/) or delete plugins via the Dashboard > Plugins then go to Appearance > Install Plugins > Install the latest versions of plugins.
    Also, If a version of WP is 5.x on your site, I would recommend you to disable Gutenberg – http://prntscr.com/mq9dg4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:36

    Hello,

    Thanks for the reply.
    Please provide URL of your site also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:30

    Hello,

    Try to disable 3rd party plugins and check if one of plugins causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:12

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 10:05

    Hello,

    Please create a new page and add this content http://prntscr.com/mq8kle

    [vc_row][vc_column][wwp_vc_gmaps disable_auto_zoom="false" zoom="14" height="500" custom_map_style="custom" styles="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"][wwp_vc_gmaps_marker location_type="location" map_location="Market St, San Francisko" predefined_marker_icon="gray"][/wwp_vc_gmaps][/vc_column][/vc_row][vc_row equal_height="yes" content_placement="middle"][vc_column width="2/3"][contact-form-7 id="5210"][/vc_column][vc_column width="1/3"][vc_custom_heading text="Lorem ipsum dolor sit amet, conse ctetuer adipiscing elit." font_container="tag:h2|font_size:24px|text_align:left|color:%23ffffff|line_height:30px" use_theme_fonts="yes"][vc_column_text css=".vc_custom_1452519698779{margin-bottom: 20px !important;}"]Etiam nulla nunc, aliquet vel metus nec, scelerisque tempus enim. Sed eget blandit lectus. Donec facilisis ornare turpis id pretium. Maecenas scelerisque interdum dolor in vestibulum proin euismod dui purus.[/vc_column_text][vc_column_text css=".vc_custom_1464273410156{border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 20px !important;padding-bottom: 20px !important;border-top-color: #2f2f2f !important;border-top-style: solid !important;border-bottom-color: #2f2f2f !important;border-bottom-style: solid !important;}"]30 South Avenue San Francisco
    Phone: +78 123 456 789
    Email: <span class="active">Support@lifestyle.com</span>
    <span class="active">www.lifestyle.com</span>[/vc_column_text][/vc_column][/vc_row]

    edit the content appropriately to your needs http://prntscr.com/mq8kwl http://prntscr.com/mq8l6g

    <div class="form-group">
    <p><label>Your Name (required)</label>
       [text* your-name]</p>
    <p><label>Your Surname (required)</label>
       [text* your-name]</p>
    </div>
    
    <div class="form-group">
    <p><label>Your Email (required)</label>
       [email* your-email]</p>
    <p><label>Website</label>
       [text text-389]</p>
    </div>
    
    <p>
       <label>Your Message</label>
       [textarea your-message]
    </p>
    
    <p>[submit "Send message"]</p>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 09:56

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 09:37

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 09:35

    Hello,

    We tested Royal theme with PHP 7.2 and did not find issues.
    What exact version of PHP do you use?
    I’ve created a “test page” on your site and it can be edited without any problems.
    Also, I’ve disabled Gutenberg Editor http://prntscr.com/mq82y9 because WPBakery page builder is more advanced at this moment.
    Please describe what exactly should be done on your site to recreate the problem.
    Try to disable 3rd party plugins and check if one of plugins causes the problem. We are theme support and are able to help with problems strictly related to our theme only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2019 at 09:17

    Hello,

    Variation swatches can be displayed on variable products only, so you can create a variable product with 1 variation, like http://prntscr.com/mq7v01 + http://prntscr.com/mq7v96 > https://prnt.sc/mq7vdr
    Let me know if this is what you are looking for.

    Regards

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    Viewing 50,040 results - 50,011 through 50,040 (of 68,227 total)
Viewing 30 posts - 50,011 through 50,040 (of 68,227 total)
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