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Topic: The forms are not sent

Morales DG-DM

Participant

February 25, 2019 1:18 pm

The forms are not sent, and I do not know why they are configured correctly. But they do not work.
Site URL: hidden
Theme version: 5.1.6.1
WooCommerce version: 3.5.5

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support staff only.

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Rose Tyler

Support staff

February 25, 2019 1:25 pm

Hello,

Please describe the problem in more details. Forms on which pages do you mean?

Regards

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Morales DG-DM

Participant

February 25, 2019 1:46 pm

The form on this page: https://www.laflordeloasis.es/contacto/

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Rose Tyler

Support staff

February 25, 2019 2:04 pm

Hello,

Read these posts and follow the instructions
https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/
https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/

Regards

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Morales DG-DM

Participant

February 28, 2019 10:03 am

I do not have akismet installed, or anything. The error keeps happening what can I do?

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Morales DG-DM

Participant

February 28, 2019 10:19 am

With other plugin for forms works well

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Rose Tyler

Support staff

February 28, 2019 10:32 am

Hello,

Have you checked this – https://prnt.sc/mr8pyb https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/ ?

Regards

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Olga Barlow

Support staff

February 28, 2019 10:58 am

Hello,

You enabled reCaptcha for the Contact Form 7 but you have js error in console http://prntscr.com/mr94v3
Read this post https://wordpress.org/support/topic/recaptcha-v3-spam-error-console/ and try to remove the existing key and create the new one https://contactform7.com/recaptcha/ If it does not help contact Contact Form 7 support.

Regards

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