Hello,
What PHP version do you use? Try to downgrade the PHP version and check if it helps.
Provide us with temporary wp-admin and FTP access.
Regards
Hello,
What PHP version do you use? Try to downgrade the PHP version and check if it helps.
Provide us with temporary wp-admin and FTP access.
Regards
Hello,
You can add this code in Custom css for page – http://prntscr.com/mpx87h
.navbar-header .login-link > a,
.navbar-header .cart-summ,
.navbar-header .shopping-container .cart-bag .badge-number {
color: red !important;
}
Regards
Hello,
Please open xstore/framework/woo.php file and change http://prntscr.com/mpx4yv to http://prntscr.com/mpx5a5
if( (etheme_get_option('single_layout') == 'fixed' && in_array(etheme_get_custom_field('single_layout'), array( 'fixed', 'standard' )) ) || etheme_get_custom_field('single_layout') == 'fixed' ) { Also, it will be fixed in the next theme update.
Regards
Hello,
By default, there is no such possibility.
To achieve the desired result, you need to copy archive-product.php files (xstore/woocommerce) into your child-theme/woocommerce folder and change (etheme_get_option('filter_opened')) to (etheme_get_option('filter_opened') && !get_query_var('is_mobile'))
https://prnt.sc/mpwsz0 > https://prnt.sc/mpwx7i
Regards
Hello,
You’re welcome!
Feel free to ask if you have any other questions.
Regards
I can’t connect to your server using FTP. Please check access.
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Regards
Hello,
Please clear all cache and check how the site looks then.
Temporarily disable cache plugin and “Menu cache” (in Theme Options) do required changes and activate the cache after finishing changes.
If the problem on the single product page will be solved after disabling the cache plugin http://prntscr.com/mputv6 – check minification options to find out which one causes the issue (HTML, CSS or JS or few of them).
Regards
Hello,
Please add this code in Theme Options > Custom css:
.content-product .is_arrows-hovered .footer-product {
transform: translateY(0);
opacity: 1;
}
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
We use the functionality of WooCommerce for this. You can try to use an additional plugin or contact support of WC to get some tips.
Regards
Hello,
Read these posts and follow the instructions
https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/
https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/
Regards
You’re welcome!
Have a nice day.
Regards
Please enable the wp_debug mode and provide us with temporary wp-admin (username and password) and FTP access (hostname, username, password, port).
Regards
Hello,
Please describe the problem in more details. Forms on which pages do you mean?
Regards
Hello,
Please provide temporary wp-admin and FTP access.
Regards
Hello,
We did not find critical issues with the latest version of WC, so you can ignore this https://prnt.sc/mpswb5 Please wait for the next theme update, the outdated file will be fixed.
Please provide URL of the product from the screenhot so I can take a closer look.
Make sure that the situation is not caused by changes in files of child theme.
Regards
Hello,
Error 500 means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
Regards
Hello,
We did not make any other changes.
Let us know if you need any further assistance.
Regards
Hello,
The menu bg was added using custom css code. Please delete this code http://prntscr.com/mprsto from Theme Options > Custom css.
Also, set Menu 1 level (hover, active) color in Theme Options > Typography > Menu
+ disable “Smart menu” – http://prntscr.com/mprtqf
Regards
Hello,
WordPress 5.x use Gutenberg as a default page editor. You need to update WPBakery Page builder (formerly Visual Composer) plugin and disable the Gutenberg http://prntscr.com/mprq5g
Regards
Hello,
You’re welcome!
If you mean a plugin on your site, it would be better to contact the plugin support.
We don’t respond for additional plugins. Here is a list of plugins that come bundled with our theme – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Regards
Hello, @zHoN
Please see screenshots from the demo – http://prntscr.com/mpqot4 http://prntscr.com/mpqp08 http://prntscr.com/mpqq2a http://prntscr.com/mpqq6v http://prntscr.com/mpqq9h
Also, watch these videos https://youtu.be/-vPCUHnlMIQ https://youtu.be/hmsxW5KF9dg https://youtu.be/Q00y7QCcdqg
Regards
Hello,
As I can see on some pages it works fine – http://prntscr.com/mpqk4e On my test installation, I can’t recreate the problem.
Try to disable 3rd party plugins and check if one of plugins causes the problem.
Regards
Hello,
1) I can see 3 sliders http://prntscr.com/mppo4a and all of them can be edited – http://prntscr.com/mppo9a Please describe in more details what exactly is wrong.
2) Appearance > Widgets > http://prntscr.com/mppopi
https://youtu.be/4SfPPuwPCVI
Regards
Hello @lemc1414,
Popup content area shouldn’t contain scripts, there you can add content like http://prntscr.com/mppitu > http://prntscr.com/mppicu http://prntscr.com/mppj4c or a static block http://prntscr.com/mppjq2 > http://prntscr.com/mppjw9 > http://prntscr.com/mppk1g
Also, please read this article https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ and watch this video – https://youtu.be/Q00y7QCcdqg
Feel free to ask if you have any other questions.
Regards
Hello,
There is no possibility to show the price using a custom css code only. You need to edit header.php via the child theme.
Regards
Hello,
Sorry for the delay due to the weekends.
Please check if you received the PSD.
Regards
Hello,
I’ve changed the content of the form to – http://prntscr.com/mpp18c
https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Regards