Cannot reinstall WP Bakery Page Builder

• 

  ejder077

  |

  Participant

  | February 24, 2019 at 10:39 am

  Hi,

  Th eWP Bakery Page Builder need to be updated, I followed the instructions that the support told me before:

  (Plugins > disable and delete WPBakery, then go to Appearance > Install plugins and install it again)

  But after I clicked the “install” button in Appearance > Install plugins, the page keeps loading forever, may I ask how can I solve this problem? Please see the attachment.

  https://prntscr.com/mpcn1a

  Thank you

  Site URL: hidden

  Theme version: 5.1.5 (child 0.0.1)

  #209716 copied to clipboard
  

  Hung The

  |

  Keymaster

  | February 25, 2019 at 8:08 am

  Hi,

  I installed plugin for you.

  Regards,

  #209747 copied to clipboard
  

  ejder077

  |

  Participant

  | February 25, 2019 at 10:33 am

  Thank you for helping me.

  Also, may I ask what is the function of WooCommerce Blocks?

  #209772 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | February 25, 2019 at 11:02 am

  Hello,

  You’re welcome!
  If you mean a plugin on your site, it would be better to contact the plugin support.
  We don’t respond for additional plugins. Here is a list of plugins that come bundled with our theme – https://xstore.helpscoutdocs.com/article/36-included-plugins

  Regards

  #209775 copied to clipboard
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