Return to previous page

Topic: WPBakery Code on 404 page

Aaron

Participant

February 22, 2019 5:28 pm

Could you please check our 404 page, it is showing visual composer code at the bottom of the page, not sure why.
Theme version: Latest
WooCommerce version: Latest

Content is visible for topic creator and
support staff only.

#209671 copied to clipboard

Like

Eva Kemp

Support staff

February 23, 2019 9:09 am

Hi there
Could you please send us screenshot for better understanding and tell us when this error appears

#209680 copied to clipboard

Like

Aaron

Participant

February 25, 2019 9:56 am

https://imgur.com/a/F7egGtp

#209761 copied to clipboard

Like

Hung The

Support staff

February 25, 2019 10:10 am

Hi,

Go here and remove it http://prntscr.com/mpql9y

Regards

#209765 copied to clipboard

Like

Rose Tyler

Support staff

February 25, 2019 10:10 am

Hello,

As I can see on some pages it works fine – http://prntscr.com/mpqk4e On my test installation, I can’t recreate the problem.
Try to disable 3rd party plugins and check if one of plugins causes the problem.

Regards

#209766 copied to clipboard

Like

Aaron

Participant

February 25, 2019 10:15 am

Hi Rose,

I checked more 404 pages, it seems to just be the /?author=1 page.
The navigation menu and header is also broken on this page, can you recreate this on your install?

Thanks

#209768 copied to clipboard

Like

Olga Barlow

Support staff

February 25, 2019 11:01 am

Hello,

You did not follow our suggestion in the previous message (disable third-party plugins and check).
The problem caused by Wordfence plugin and this option http://prntscr.com/mprcsa
Disable option.

Regards

#209774 copied to clipboard

Like