Pop-up not working on my website

• 

  lemc1414

  |

  Participant

  | February 11, 2019 at 4:05 pm

  Hi, I just added a pop-up from mailchimp in the pop-up options of the theme. But I does not seem to work in all browsers. For example, right now I just got this back overlay with no pop-up.

  Site URL: hidden

  Theme version: 5.1.5 (child 1.0)

  #208967 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | February 11, 2019 at 4:09 pm

  Hello,

  Please provide temporary wp-admin access.

  Regards

  #208968 copied to clipboard
  

  lemc1414

  |

  Participant

  | February 25, 2019 at 1:43 am

  Here’s the info

  

  Content is visible for topic creator and
  support staff only.

  #209735 copied to clipboard
  

  Hung The

  |

  Support staff

  | February 25, 2019 at 7:55 am

  Hi,

  The popup is working fine for me: http://prntscr.com/mpoub5

  Regards,

  #209739 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | February 25, 2019 at 8:57 am

  Hello @lemc1414,

  Popup content area shouldn’t contain scripts, there you can add content like http://prntscr.com/mppitu > http://prntscr.com/mppicu http://prntscr.com/mppj4c or a static block http://prntscr.com/mppjq2 > http://prntscr.com/mppjw9 > http://prntscr.com/mppk1g
  Also, please read this article https://xstore.helpscoutdocs.com/article/91-mail-chimp-form-custom-styles and watch this video – https://youtu.be/Q00y7QCcdqg
  Feel free to ask if you have any other questions.

  Regards

  #209757 copied to clipboard
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