Forum Replies Created

Viewing 30 posts - 49,051 through 49,080 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 10:48

    You’re welcome!
    Sorry, but your question is a bit unclear for me.
    Any element of any page can be changed depends on your needs.
    Have you changed wp-admin accesses? Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 10:04

    Hello,

    1) You did not select Top bar background color – http://prntscr.com/nlg2do Please clear cache and check now http://prntscr.com/nlg44t
    2) Please clear the cache on your device and check breadcrumbs one more time.
    3) Use Text tab of the widget to add code of the desired icon – http://prntscr.com/nlg6d8 > http://prntscr.com/nlg6gt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 09:27

    Hello,

    Where do you get this error? Please provide a screenshot.
    Use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 08:53

    Hello,

    I can’t log in http://prntscr.com/nlf5qy Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 08:37

    Hello, Thor Håkon Ulstad

    Width of main-header was changed using custom CSS code for X-Phone demo version. You can delete or change this code – https://prnt.sc/nleupi http://prntscr.com/nleuvy http://prntscr.com/nlev1p Also, “Header wide” can be disabled in Theme Options > Header > Header Styles.
    I suppose this code http://prntscr.com/nlevrt can be deleted or change demo images there.
    Header paddings you can change in Theme Options > Header > Header Styles > http://prntscr.com/nlewvthttp://prntscr.com/nlex0n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 08:22

    Hello, Tony

    To get an additional button like this – http://prntscr.com/nlepoz you need to add this code in functions.php of child-theme:

    add_action( 'woocommerce_after_shop_loop_item', 'additional_view_product_button', 11 );
     
    function additional_view_product_button() {
    global $product;
    $link = $product->get_permalink();
    echo '<a href="' . $link . '" class="button">Show Details</a>';
    }

    Read more – https://businessbloomer.com/woocommerce-remove-add-cart-add-view-product-loop/
    Or you can use an additional plugin. Please note that additional customization is not included in basic support, and we don’t give guaranty for full our theme compatibility with all 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 07:57

    Hello,

    How does it work with the default WC theme – Storefront?
    Credit Card payment comes from WooCommerce MX Merchant Payments plugin on your site, so I would recommend you to contact the plugin author to get help with the problem.
    We don’t give guaranty for full our theme compatibility with all 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 07:49

    Hello,

    Appearance > Customize > WooCommerce > Product Catalog > Shop page display http://prntscr.com/nleadg

    You can use [8theme] Product categories lists or [8theme] Product categories element to display all or separate categories on a page, click on a category will point you to page with all products from the selected category.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 07:41

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .home .header-type-2.slider-overlap {
        position:  absolute;
    }
    .home .color-dark.slider-overlap .header .menu > li > a {
        color: #000 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 07:30

    Hello,

    Images of products and categories should take size settings from Appearance > Customize > WooCommerce > Product images http://prntscr.com/nle10m As I can see, for this img the size is correct http://prntscr.com/nle1bk but not for this one https://prnt.sc/nle23s so you need to regenerate thumbnails for the mentioned image. Activate “Regenerate thumbnails” or “Force Regenerate Thumbnails plugin”, go to Media, find an image http://prntscr.com/nle3l0 hover over the image and there should be “regenerate” link. After the regeneration, the image should take size from the Customizer.
    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 07:05

    Hello, Angelo Sanfilippo

    Your site under maintenance mode, so we can’t check it.
    Use such screenshot maker as Lightshot https://prnt.sc/ and provide links of screenshots.
    All departments text can be changed in Theme Options > Menu > Menu options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 14:36

    It is default content that shows when the sidebar is empty, so you need to add the Product Categories widget into the sidebar and change the title there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 14:17

    Hello,

    Appearance > Widgets > Shop Sidebar > http://prntscr.com/nl32cr

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 12:44

    Hello,

    Please describe the problem in more details and provide temporary wp-admin access.
    Have you checked “Screen Options”? https://prnt.sc/nl1m00

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 12:40

    Hello,

    How does it work with the default WC theme – Storefront? Please provide screenshots for better understanding the desired result. You can use such screenshot maker as Lightshot https://prnt.sc/
    To achieve this result https://prnt.sc/nl1jz5 you may add this code in Theme Options > Custom CSS > Glogal Custom CSS:

    /* Fix for checkout page */
    
    .woocommerce-checkout .wc-gzd-differential-taxation-notice-cart {
        position:  absolute;
        bottom: 0;
        max-width: 80%;
    }
    .woocommerce-checkout .shop_table {
        background-color:  white;
    }
    .woocommerce-checkout .cart-order-details .shop_table tbody tr:last-child td {
        padding-top: .9em !important;
        text-align:  center;
    }
    
    @media only screen and (max-width: 780px) {
        .woocommerce-checkout .place-order {
            margin-bottom: 35px;
        }
    }
    @media only screen and (max-width: 480px) {
        .woocommerce-checkout .order-review table td {
            max-width: 130px;
        }
        .woocommerce-checkout .shop_table th {
            max-width: 50px;
        }
        .woocommerce-checkout #shipping_method label {
            word-wrap: break-word;
        }
    }
    /* ----------------- */

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 12:00

    Hello,

    WordPress 5.x use Gutenberg as a default page editor. You need to update WPBakery Page builder (formerly Visual Composer) plugin to 5.7 version https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and then disable the Gutenberg http://prntscr.com/mprq5g

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 10:26

    Hello,

    I can’t connect – http://prntscr.com/nkzmlz
    I’ve synchronized translation via Loco translate. You need to translate untranslated strings now. Do not forget to clear all cache before checking the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 10:06

    Hello,

    You need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file. Then you will be able to translate untranslated strings.
    If synchronization doesn’t help, provide temporary FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 09:39
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 09:35

    Hello,

    This notice comes from Subscriptio plugin that can’t be activated using the purchise code of XStore theme. Please, read article about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
    “Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. ”
    https://www.8theme.com/documentation/xstore/plugins/included-plugins/
    Also, don’t keep plugins enabled if you don’t use its functionality. Every additional plugin slows down your site a little bit because it calls additional styles and scripts.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 08:48

    Hello,

    Please describe what exactly should be done to recreate the problem (the checkout page looks different for me just now). Also, provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 08:42

    Hello,

    1) http://prntscr.com/nky592
    Add this code in style.css file of your child theme:

    .main-nav {
        border:  none;
    }

    to disable the border on all pages or in Custom CSS for page area http://prntscr.com/nky6hk to disable it on a separate page.
    Add this code in Custom CSS for page area –

    .page-heading {
        display: none;
    }

    to disable breadcrumbs on a page.
    2) Edit page > Page Layout > Custom header http://prntscr.com/nky44y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 08:32

    Hello,

    The problem is caused by “Asset CleanUp: Page Speed Booster” plugin. If the plugin is disabled the menu works fine.
    We don’t give guaranty for full theme compatibility with all 3-rd party plugins.
    Contact the plugin author to get help or find another plugin that will suitable your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 08:16

    1) You can delete the plugin.
    2) If you do all your changes in the child theme then you will not lose anything after the update.
    Note, we would recommend you to create a backup of your files and database before starting the update process. Your theme options could be exported in a file (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong.
    Read more – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 08:07

    Hello,

    Please provide URL of the product and temporary wp-admin + FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 07:54

    Hello,

    You can do this by additional customization only. Additional customization is not included in basic support.
    Copy content-single-product.php file (wp-content/themes/xstore/woocommerce) into your child-theme/woocommerce folder and edit content there https://prnt.sc/nkxl1h
    Also, you can change “Reviews position” in Theme Options > Single Product page > Tabs Settings > http://prntscr.com/nkxlnw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 07:17

    Hello,

    You can change text using translation files. Install Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , create English translation, change desired strings of XStore theme and disable the Loco translate.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 07:14

    Hello,

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 07:11

    Hello,

    I can’t log in. Please provide correct wp-admin access.

    Try to import the slider manually. Archive of the slider you can find in Royal_Multi-Purpose_Wordpress_Theme folder > Import_files > Versions > cleopatra.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 6, 2019 at 07:05
  • 1 2 3 1,635 1,636 1,637 2,273 2,274 2,275
    Viewing 49,080 results - 49,051 through 49,080 (of 68,227 total)
Viewing 30 posts - 49,051 through 49,080 (of 68,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.