Forum Replies Created

Viewing 30 posts - 49,021 through 49,050 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 07:23

    Hello,

    How does it work with the default WC theme – Storefront?
    Please provide screenshots for better understanding the problem.
    Use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 07:17

    Hello,

    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 07:10

    Hello,

    Try to add excerpt manually http://prntscr.com/ne529p http://prntscr.com/ne52hm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 07:07

    Hello,

    Thanks for using our theme.
    Code of header you can find in header.php file (wp-content/themes/legenda/). Please make changes via child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 06:58

    Hello,

    Sorry for the delay in answering. I’ve sent your report to our developers. I’ll inform you once they give a reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 16:22

    Hello,

    You need to create the translation for XStore parent theme – http://prntscr.com/nm2bao

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 15:02

    Hello,

    1) Add this code in functions.php file of your child theme:
    remove_filter( 'wp_title', 'etheme_wp_title', 10, 2 );
    clear cache and check the result (right click on page http://prntscr.com/nm12d7http://prntscr.com/nm12mq)
    2) If the first solution dosn’t help, copy etheme_wp_title function (legenda/framework/theme-functions) into functions.php file of the child theme and edit code of the function there.
    Do changes in files via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 14:37

    Hello,

    Please provide temporary wp-admin access and a screenshot of the problem.
    Use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:30

    Hello,

    1)

    .fixed-header-area.color-dark .menu > li > a {
        padding: 20px 5px 15px 5px;
    }

    2)

    @media screen and (min-width: 1200px){
     .product-category.col-lg-3:nth-child(4n+1) {
        clear: both;
      }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:18

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:17

    Try to disable all the third-party plugin that you have, keep enabled only required bundled plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ to check if one of additional plugins causes the problem on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:11

    Hello,

    This doesn’t relate to our theme. Mentioned files relate to WordPress. You can contact the support of WordPress or your hosting provider.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 12:59

    Hello,

    Please provide temporary wp-admin access.
    Use Private Content area to post private information.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 12:39

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 11:50

    Hello,

    Please check our demo – https://xstore.8theme.com/product-category/all/, here are screenshots of settings – http://prntscr.com/nly6xo http://prntscr.com/nly77j http://prntscr.com/nly7bt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 10:23

    Hello,

    You can install the plugin via Appearance > Install plugins or via FTP. Here you can download an archive of the plugin – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 08:41

    Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 08:37

    Hello,

    I do not see the problem with a page updating on your site. Do you face it on a particular page?
    Check how this works with a default theme. We are able to help only in case the problem relates strictly to our theme. I do not see any problems from our side, for now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 07:28

    Hello,

    Please provide correct wp-admin access and describe in details what to do to see the problem. We will check the problem more deeply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 07:05

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 15:31

    Hello,

    1) Here is a custom CSS code:

    .home .banner {
        cursor: default;
    }

    2) Place them into 2 different rows or add margin-bottom for banners.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 15:20

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 15:16

    Hello,

    You need to use an additional plugin to add such functionality. For example WooCommerce Product Bundles or a similar one. Also, you can contact the support of WC to get some suggestions.
    Note, we don’t give guaranty for full our theme compatibility with all 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:59

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:48

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:41

    Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:38

    Hello,

    Have you cleared the cache?
    I do not see any problems – http://prntscr.com/nlk748 http://prntscr.com/nlk772 Please explain in more details what exactly is incorrect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:27

    Unfortunately, not. Catalog mode disables the ability to buy products so using it to change the functionality, of “Add to cart” buttons, that will be added in another way, is a bit incorrectly.
    Do you want to change the order of these buttons, what the purpose of the reverse? Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:09

    Hello,

    You’re welcome!
    Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
    That would be much appreciated ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:09

    You’re welcome!

    Regards

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    Viewing 49,050 results - 49,021 through 49,050 (of 68,231 total)
Viewing 30 posts - 49,021 through 49,050 (of 68,231 total)
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