Go to Theme Options > Shop elements > Variation swatches > Variation swatches > Off.
Regards
Rose Tyler
Support staff
June 8, 2019 at 08:37
Hello,
Thanks for the reply.
Sorry, but your request is a bit unclear for me.
There paddings http://prntscr.com/nz5ow9 you can change in Theme Options > Header > Header styles > Header paddings > Top and Bottom.
If this is not what you are looking for, please describe the desired result in more details.
Thanks in advance.
Looks like this is a permissions problem, that doesn’t relate to our theme.
Contact with your hosting provider to sort out.
Regards
Rose Tyler
Support staff
June 7, 2019 at 12:15
You’re welcome!
The fix was added in framework/shortcodes/contact_form.php and will be included in the next update of the theme.
Regards
Rose Tyler
Support staff
June 7, 2019 at 12:05
Fixed.
Please clear cache and check “kontakt” page now.
Regards
Rose Tyler
Support staff
June 7, 2019 at 10:57
Hello,
Thanks for the reply.
Please, provide access to your FTP (host, username, password, port).
Regards
Rose Tyler
Support staff
June 7, 2019 at 09:53
Hello,
You’re welcome!
Have a nice day.
Regards
Rose Tyler
Support staff
June 7, 2019 at 07:39
Hello, @may1214
Can you try to extract the XStore_Theme_v.5.3.1.zip archive and just move xstore folder that you will get to wp-content/themes/ folder?
If this doesn’t help, create a new topic and provide temporary wp-admin and FTP access in the Private content area http://prntscr.com/nypizr
Also, you can change “Breadcrumbs Padding” http://prntscr.com/nypb91 in Theme Options > Header settings > Breadcrumbs.
Regards
Rose Tyler
Support staff
June 7, 2019 at 07:09
Hello,
Thanks for using our theme.
Please add this code in Theme Options > Custom CSS:
.out-stock .wr-c .bigT {
font-size: 12px;
}
This issue is in our task list and should be fixed in the next update of the theme. Then you will be able to delete the custom code.
Regards
Rose Tyler
Support staff
June 6, 2019 at 14:31
Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Rose Tyler
Support staff
June 6, 2019 at 14:00
Theme Options > Single product page > Enable slider for gallery images > On.
Theme Options > Header > Settings > Fixed header color scheme > Dark.
Appearance > Menus > unselect right main menu http://prntscr.com/nyeamd
Clear cache of the browser and check the Home page then.
Regards
Rose Tyler
Support staff
June 6, 2019 at 13:57
Hello,
You are using the latest version of WooCommerce, but the old version of the theme http://prntscr.com/nye3o1
Also, you need to sort out which version of this plugin http://prntscr.com/nye45f do you want to use on the site.
Do you need help with updating? Have you created a backup?
To update the theme you can create a staging site (a full copy of live site) and do all updates there. Then, if everything is ok, update the production site.
Do not forget to clear cache after the update.
Regards
Rose Tyler
Support staff
June 6, 2019 at 13:46
Hello,
What exactly code doesn’t work from style.css of child theme? Please provide screenshots. You can use such screenshot maker as Lightshot https://prnt.sc/
Which code doesn’t work from Theme Options > Custom CSS?
Have you cleared cache?
Please provide temporary wp-admin access.
Custom CSS code from Theme Options is generated into dynamic.css file of the child theme.
Regards
Rose Tyler
Support staff
June 6, 2019 at 13:36
Hello,
You’re welcome!
Regards
Rose Tyler
Support staff
June 6, 2019 at 13:08
Have you tried to disable all 3rd-party plugins?
Did you make changes in template files of XStore theme?
Please, provide access to your FTP (host, username, password, port) and wp-admin access (username, password).
Please provide temporary wp-admin and FTP access, so we can take a closer look.
Important: Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nwlnrv
Regards
Rose Tyler
Support staff
June 6, 2019 at 12:12
Hello,
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
Did you make changes in template files?
Provide us with temporary wp-admin and FTP access.
