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8theme contact form element - by Roobinda

This topic has 8 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

  • Avatar: Roobinda
    Roobinda
    Participant
    June 6, 2019 at 17:53

    Hi there. This doesn’t seem to be working properly since updating the theme.

    The form is half duplicated and pushing the element that was to the right, to underneath it.

    https://asphair.com/pl/kontakt/

    #215160 Copied Theme version: 2.4 WooCommerce version: 3.6.3
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2019 at 09:10

    Hello,

    Looks that HTML structure of your page is broken. Provide temporary Dashboard and FTP access to your site to check and help you.

    Regards

    #215180 Copied
    Avatar: Roobinda
    Roobinda
    Participant
    June 7, 2019 at 10:49

    Here you go…

    Please contact administrator
    for this information.
    #215185 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2019 at 10:57

    Hello,

    Thanks for the reply.
    Please, provide access to your FTP (host, username, password, port).

    Regards

    #215186 Copied
    Avatar: Roobinda
    Roobinda
    Participant
    June 7, 2019 at 11:36

    FTP

    Please contact administrator
    for this information.
    #215189 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2019 at 12:05

    Fixed.
    Please clear cache and check “kontakt” page now.

    Regards

    #215193 Copied
    Avatar: Roobinda
    Roobinda
    Participant
    June 7, 2019 at 12:08

    That’s great. Thank you.

    What was the issue exactly?

    #215194 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2019 at 12:15

    You’re welcome!
    The fix was added in framework/shortcodes/contact_form.php and will be included in the next update of the theme.

    Regards

    #215195 Copied
  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘8theme contact form element’' has been successfully resolved, and the topic is now closed for further responses

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