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Viewing 30 posts - 48,421 through 48,450 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2019 at 07:03

    Hello,

    Please make sure that all required plugins are activated. Classico Core (formerly 8theme Post Types) should be updated to 1.2v https://www.8theme.com/downloads/ http://prntscr.com/o4oztt
    If this doesn’t help, provide temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 15:34

    Hello,

    Thanks for contacting us.
    What element do you use to show products on the Home page?
    Do you have a Shop page?
    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 15:31

    Hello,

    Please add this code:

    .mobile-menu-opened .select2-container {
        z-index: 99999;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 15:17

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 14:35

    Hello,

    The Additional Information tab is a default tab created by WooCommerce based on your product’s attributes.
    Please see screenshots – http://prntscr.com/o4eac5 > http://prntscr.com/o4eafm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 13:48

    Hello,

    1/ Read about “Revisions” on the internet to find out how to restore the page https://make.wordpress.org/support/user-manual/content/pages/page-revisions/
    2/ http://prntscr.com/o4dese

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 13:42

    Hello,

    You shouldn’t remove the 143 line. Put it back.
    Change

    .single-etheme_portfolio .mobile-nav .menu .menu-item-36 a, .single-etheme_portfolio .mobile-nav .menu .menu-item-42 a, .single-etheme_portfolio .mobile-nav .menu .menu-item-17522 a {
        color: #ffffff !important;
    }

    to

    .single-etheme_portfolio .mobile-nav .menu .menu-item-36 a, .single-etheme_portfolio .mobile-nav .menu .menu-item-42 a, .single-etheme_portfolio .mobile-nav .menu .menu-item-17522 a,
    .single-etheme_portfolio .menu-item-36 a, .single-etheme_portfolio .menu-item-42 a, .single-etheme_portfolio .menu-item-17522 a {
        color: #ffffff !important;
    }

    This code should give the desired result on mobile and desktop for website A.

    On B you did some changes in past, after I replied them on A but probably you didn’t tell me all changes to replicate

    – when?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 13:00

    Hello,

    Change these classes .single-etheme_portfolio .menu-item-36 a http://prntscr.com/o4cn9t to .single-etheme_portfolio .mobile-nav .menu .menu-item-36 a https://prnt.sc/o4cnvx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 12:45

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 12:06

    Hello,

    Add !important;http://prntscr.com/o4bsmd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 09:53

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 09:52

    Appearance > Widgets > Left side top bar area / Right side top bar area, add Text widget with the desired content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 09:14

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 08:31

    Hello,

    Theme Options > Shop > Products style > Product title chars limit.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 08:11

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:44

    Hello,

    You need to use custom CSS code to manage it. Provide us with links of your pages, so we can help you with the code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:41

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:37

    Hello,

    Provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:35

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:27

    Hello,

    We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
    General site speed depends on many factors. Below you’ll find the main of them

    1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

    2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
    Also, a very good plugin is WP Rocket, but it’s paid.

    3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
    There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
    – tinypng.com
    – Compressor.io
    – Kraken.io
    – Ewww Image Optimizer
    – Smush Image Compression and Optimization plugin

    4) Server/Hosting.
    Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

    Also, you can find information about our Speed Optimization options here – https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/

    In case you need professional help with site optimization you may contact wpkraken team because unfortunately, that is outside the scope of our support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:21

    Hello,

    Because this question relates to WC plugin, I would recommend you to contact the support of the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:17

    Hello,

    Sorry for the delay in answering.
    Please change this code https://prnt.sc/o47hbn to:

    .product_list_widget li .product-title a,
    .products-grid .product-title a,
    .products-slider .product-title a {
        height: 5ex;
        line-height: 2.5ex;
        overflow: hidden;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:10

    Hello,

    Please check the page now – http://prntscr.com/o47d1y > http://prntscr.com/o47eev

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:04

    Hello,

    Theme Options > Single product page > Tabs Settings > Custom Tab.
    Custom tab content on a separate product page > [8theme] Product Options.
    If you want to add more tabs, use the code from this article in fucntions.php of your child theme – https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 07:01
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2019 at 15:27

    There is no such possibility, by default.
    You can edit content-product-slider.php and content-product.php (woopress/woocommerce folder) via child theme to change the content of footer-product.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2019 at 15:20

    Hello,

    Try to disable options of the Jetpack plugin for the images http://prntscr.com/o3x6f5 clear cache and check again.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2019 at 15:14

    Hello,

    Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nwlnrv
    1) WordPress 5.x use Gutenberg as a default editor. You need to update WPBakery Page builder (formerly Visual Composer) plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and then disable the Gutenberg http://prntscr.com/mprq5g
    2-5) Please provide FTP access also.
    6) Clear cache of the browser on your mobile and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2019 at 15:06

    Hello,

    Theme Options > Styling > Content > Top Bar background and Top Bar Links.
    Theme Options > Typography > Page > Top bar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2019 at 12:11
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    Viewing 48,450 results - 48,421 through 48,450 (of 68,227 total)
Viewing 30 posts - 48,421 through 48,450 (of 68,227 total)
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