Page 1583 – 8theme.com

Forum Replies Created

Viewing 30 posts - 47,461 through 47,490 (of 68,227 total)

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Rose Tyler

Support staff

August 30, 2019 at 07:12

You’re welcome!
Have a nice day.

Regards

#220430 Copied In reply to: PHP 7.3 does not work

Rose Tyler

Support staff

August 30, 2019 at 07:11

Hello,

You’re welcome!

Regards

#220429 Copied In reply to: change brands

Rose Tyler

Support staff

August 29, 2019 at 15:00

Is there anything else I can help you with?

Regards

#220401 Copied In reply to: Product slider in widget – not added but exist

Rose Tyler

Support staff

August 29, 2019 at 14:37

You’re welcome!
Have a nice day.

Regards

#220400 Copied In reply to: Inquiry related to Slider Revolution

Rose Tyler

Support staff

August 29, 2019 at 14:36

Hello,

You are using old versions of plugins – https://www.8theme.com/demo/docs/royal/Plugins/Plugins_Update

Before update the PHP version, you need to be sure that the theme and all plugins support it. Appropriate information you can find in changelog. For example, https://prnt.sc/oz5yyt https://codecanyon.net/item/essential-grid-wordpress-plugin/7563340
We did not test Royal theme with the PHP 7.3 officially, so it would be better to downgrade the PHP version to 7.2. Follow our changelog – https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

Regards

#220399 Copied In reply to: PHP 7.3 does not work

Rose Tyler

Support staff

August 29, 2019 at 14:25

Hello,

Please read these articles:
– https://www.8theme.com/demo/docs/woopress/Plugins/Activation_And_Purchase_Codes
– https://www.8theme.com/demo/docs/woopress/Plugins/Plugins_Update

Regards

#220397 Copied In reply to: Inquiry related to Slider Revolution

Rose Tyler

Support staff

August 29, 2019 at 13:34

I am glad that you sorted out.
Have a nice day.

Regards

#220394 Copied In reply to: Automatic Update Setup – Purchase Code is not valid.

Rose Tyler

Support staff

August 29, 2019 at 13:07

Hello,

You can see upsell products there – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Theme Options > Single product page > Page layout > Location of upsell products.

Regards

#220392 Copied In reply to: Product slider in widget – not added but exist

Rose Tyler

Support staff

August 29, 2019 at 12:37

Здравствуйте,

После переноса необходимо деактивировать тему на старом сайте (XStore > Панель инструментов > Деактивировать тему https://prnt.sc/oz3ze2 ), а затем повторно активировать XStore на новом домене.

С уважением

#220391 Copied In reply to: Смена домена

Rose Tyler

Support staff

August 29, 2019 at 12:24

I’ve edited the content of the slider for different devices, please check – http://prntscr.com/oz3r7y http://prntscr.com/oz3rlo http://prntscr.com/oz3rtj
Is there anything else I can help you with?

Regards

#220388 Copied In reply to: something in homepage and in mobile view
Rose Tyler

Support staff

August 29, 2019 at 12:13
Hello,

1) Add this code in Theme Options > Custom CSS > Global custom CSS:

@media only screen and (max-width: 992px) { .prefooter .sidebar-widget:not(:empty) { margin-bottom: 0px; } }

2) Edit your slider http://prntscr.com/oz3faj > edit styling of elements http://prntscr.com/oz3fps
Settings of the slider bacground you can change here – http://prntscr.com/oz3s3e https://www.themepunch.com/slider-revolution/slide-background/
3) Uncheck “hide” here http://prntscr.com/oz3kdu or set “hide” here – http://prntscr.com/oz3kqr
4) Theme Options > Promo popup > Enable promo popup > Off.

Regards
#220387 Copied In reply to: something in homepage and in mobile view
Rose Tyler

Support staff

August 29, 2019 at 11:57

Hello,

You’re welcome!

Regards

#220384 Copied In reply to: Remove top-left "Tag" on blog post article image

Rose Tyler

Support staff

August 29, 2019 at 10:42

You’re welcome!
Have a nice day.

Best regards

#220381 Copied In reply to: Paypal checkout gateway problem – button visibility
Rose Tyler

Support staff

August 29, 2019 at 10:21
Hello,

Thanks for the reply.
The fixed header is generated automatically by the script, and the button won’t work there, unfortunately.
You can disable the fixed header (Theme Options > Header > Fixed header > Fixed header type > Disable)
or disable the cart from the fixed header by adding this code in Theme Options > Custom CSS:

.fixed-header .shopping-container { display: none; }

Regards
#220378 Copied In reply to: Paypal checkout gateway problem – button visibility
Rose Tyler

Support staff

August 29, 2019 at 10:03

Hello,

You’re welcome!

Regards

#220375 Copied In reply to: After update the front end displays code

Rose Tyler

Support staff

August 29, 2019 at 09:48

Hello,

Where exactly did you enter the code? Purchase code of the theme can’t be used to activate plugins, read more – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/

Regards

#220370 Copied In reply to: Automatic Update Setup – Purchase Code is not valid.

Rose Tyler

Support staff

August 29, 2019 at 09:38

Hello,

http://prntscr.com/oz13mx – provide correct temporary wp-admin access.
Make sure that Massive Addons for WPBakery Page Builder plugin is activated on your site. If this doesn’t solve the problem, provide temporary FTP access also.

Regards

#220367 Copied In reply to: After update the front end displays code

Rose Tyler

Support staff

August 29, 2019 at 08:48

You’re welcome!
It requests additional customization in files and is outside the scope of basic theme support, sorry. You can submit customization request here.

Regards

#220362 Copied In reply to: Problem with the store

Rose Tyler

Support staff

August 29, 2019 at 08:22

Hello,

Please clear cache and check now.

Regards

#220360 Copied In reply to: slider of homepage sometimes does not work.

Rose Tyler

Support staff

August 29, 2019 at 08:00

Hello,

I do not see the problem – https://prnt.sc/oyznxg Please clear cache and check one more time.

Regards

#220359 Copied In reply to: Problem with the Brand Filter

Rose Tyler

Support staff

August 29, 2019 at 07:46

You’re welcome!

Regards

#220358 Copied In reply to: Problem with icon "Sign in Type"

Rose Tyler

Support staff

August 29, 2019 at 07:36

Hello,

Fixed. Please check.

Regards

#220354 Copied In reply to: Paypal checkout gateway problem – button visibility

Rose Tyler

Support staff

August 29, 2019 at 07:28

Hello,

Go to Static blocks > Footer furniture 2 > http://prntscr.com/oyza0p
Also, watch this video – https://youtu.be/hmsxW5KF9dg

Regards

#220353 Copied In reply to: Disabling the banner header on a new page

Rose Tyler

Support staff

August 29, 2019 at 07:21

My pleasure 🙂
Have a nice day.

Regards

#220351 Copied In reply to: change colors

Rose Tyler

Support staff

August 29, 2019 at 07:17

Hello,

Please delete this code – https://prnt.sc/oyz66h

Regards

#220350 Copied In reply to: Problem with icon "Sign in Type"

Rose Tyler

Support staff

August 29, 2019 at 07:06

You’re welcome!

Regards

#220349 Copied In reply to: Updated to new theme version 6.0.1 and menu is gone when using Header 2

Rose Tyler

Support staff

August 29, 2019 at 07:03

You’re welcome!
Have a nice day.

Regards

#220348 Copied In reply to: Problem with Breadcrumbs on Brands

Rose Tyler

Support staff

August 29, 2019 at 07:02

Hello,

Try to disable all the third-party plugins that do not come bundled with our theme and check how the quick view works then.
Let us know the result and provide temporary wp-admin access.

Regards

#220347 Copied In reply to: Error with AJAX request

Rose Tyler

Support staff

August 28, 2019 at 15:53

Hello,

You’re welcome!

Regards

#220322 Copied In reply to: how can add " Products view mode", "page number" in a new page?

Rose Tyler

Support staff

August 28, 2019 at 15:28

The problem is caused by this custom CSS code – https://prnt.sc/oyp87b , just delete it.

Regards

#220318 Copied In reply to: Updated to new theme version 6.0.1 and menu is gone when using Header 2
← 1 2 3 … 1,582 1,583 1,584 … 2,273 2,274 2,275 →

Viewing 47,490 results - 47,461 through 47,490 (of 68,227 total)

Viewing 30 posts - 47,461 through 47,490 (of 68,227 total)

← 1 2 3 … 1,582 1,583 1,584 … 2,273 2,274 2,275 →

Forum Replies Created

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