Hello,

I can’t see the screenshot – http://prntscr.com/ozxpuo
Please describe both problems in more details.
Do you have problems only when our theme is activated or with the default Storefront theme too?

Regards

Hello,

Try to disable all the third-party plugins that do not come bundled with our theme and check how the single product page works then.
Did you make changes in the theme files?
Try to disable Site preloader in Theme Options > General / Layout.
Let us know.

Regards

You’re welcome!
Have a nice day.

Regards

Hello,

I do not see the problem on your site http://prntscr.com/ozmkck Please clear all cache and check one more time.
Let us know.

Regards

You’re welcome!
Have a nice day too.

Regards

Hello,

Thanks for using our theme.
Theme Options > Header > Header styles > Header paddings > http://prntscr.com/oqux20 , Theme Options > Menu > Menu styling > Main menu links > Customize > Menu links Paddings > https://prnt.sc/oquxmd

Regards

Hello,

If you want to use a custom (not https://fonts.google.com/) font, upload it here – http://prntscr.com/ozkrvs
then you will be able to set it http://prntscr.com/ozkt53 > http://prntscr.com/ozktab
In case, you do not want to apply this font for all headings on the site, use custom CSS code to affect https://ibb.co/FDrP6Vn only:

.category-list-item > ul > li > a,
.content-product .product-title a, 
.content-product .price,
.my-custom-font p,  .my-custom-font h4 {
	font-family: Amithen;
}

– for these elements http://prntscr.com/ozkw5t you need to add a custom class
.my-custom-font
Let us know if you need any further assistance.

Regards

Hello,

You installed not the latest version of the theme, but the version of Core plugin was a new one. I’ve updated the theme and installed the “Default red” demo version. Please check.
We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation – https://docs.woocommerce.com/document/managing-products/
This article will help you to sort out with settings of images – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Regards

Hello,

The 500 error means that there is some Fatal error in PHP script or on the server side. Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Waiting for your reply.

Regards

Hello,

Please see screenshot – https://prnt.sc/ozhqpp
http://prntscr.com/ozhr7u https://www.themepunch.com/slider-revolution/responsive-settings/

Regards

Hello,

Instagram made some changes in their code and we are working to create the Instagram widget from scratch using their API. It will take some time.
Install and use the third-party plugin to display Instagram Feeds, for example, Smash Balloon Social Photo Feed.
Sorry for the inconvenience.

Regards

Hello,

Thanks for using our theme.
1) Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

.navbar-header.show-in-tb-right {
    vertical-align: middle;
}

2) It requests additional customization in files and is outside the scope of basic theme support, sorry. You can submit customization request here.
Or you can add this code in Custom CSS for desktop to get – http://prntscr.com/ozh47a
Also, you can change header type in Theme Options > Header > Header layout http://prntscr.com/ozh53u Here are settings for positions of the search – http://prntscr.com/ozh597
3) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
4) Theme Options > Header > Search > Search by products > On.

Regards

Hello,

Try to use [8THEME] Products element > http://prntscr.com/ozgvuz but it would be better to set a limit, in case there are a lot of products, http://prntscr.com/ozgw5f

Regards

Hello,

Please provide URL.

Regards

Hello,

Theme Options > Shop elements > Categories > Open product categories widget by default > Off.

Regards