Hello,

You’re welcome!

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Hello,

Thanks for contacting us.
Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please http://prntscr.com/qr49uz

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Hello,

Theme Options > Breadcrumbs, or Edit page > [8theme] Layout options > Breadcrumbs Style http://prntscr.com/qr3wqp

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Hello,

Please provide some screenshots for a better understanding.
You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to the screenshot here.

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Hello,

1) Theme Options settings won’t be lost after the theme update, but it is recommended to create a backup before the update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Also, you can export Theme Options in a file (Theme Options > Export/Import), or Settings of your header only (Theme Options > Header builder > Header templates > Export).
2) Go to Appearance > Menus > edit menu http://prntscr.com/qpsdom
3) Update the theme and Core plugin to latest versions. If this doesn’t help, provide us with temporary FTP access.

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Hello,

We need access to be able to see your settings and create screenshots that fully suitable for your situation. Please provide us with correct access to the Dashboard, when you post new questions here. Only members of our support team have access to content of the Private Content area.
2- You can find suggestions about backup in the article about the theme update in our documentation. Also, read this topic https://www.8theme.com/topic/which-back-up-plugin-would-you-recommend/
4- It is independent of our theme and relates to WordPress. You can hide elements of this grid here – https://prnt.sc/qprqzy

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Thanks for letting us know. We will contact you once one of our technicians check the problem with Cart more deeply. Please do not change access to the Dashboard and FTP.

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Hello,

I can’t log in to your site. Have you changed access?
1) There is default margin (35px) for paragraphs, you can change them in 2 ways:
– add few text elements and change margin in Design option – https://prnt.sc/qpi8aw
– add custom styles of margin-bottom, as was done for margin-top in the previous reply https://prnt.sc/qpice2
2) Try to use templates – https://www.8theme.com/topic/recreating-blocks-after-deletion/
3) Theme update does not affect settings of page content, as a rule.
Backup is recommended before any updates – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
4) http://prntscr.com/qpqqa4
More settings you can find in Dashboard > Settings > Discussion.
5) Theme Options > Blog > Blog layout > http://prntscr.com/qpqqzf Regenerate thumbnails after these changes using the Regenerate thumbnails plugin to apply them.

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In console on your site, I can see these errors – https://prnt.sc/qpqkew Please check them also.

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Hello,

Please go to Theme Options > Social sharing > Select Socials You Want To Show (you need to select a few socials). You will be able to unselect them after the next update of the Core plugin, where the problem will be fixed.
Let us know if you need any other assistance.

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Please check how it works when parent theme is activated on your site (to be sure that custom changes in functions.php of your child theme don’t cause problems).

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One of our technicians will be able to take a closer look from Monday (due to the weekend). Please be patient, and do not change credentials.

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Try these settings – http://prntscr.com/qpg13n http://prntscr.com/qpg0ni
or you can hide column for mobile http://prntscr.com/qpg1dk and add a new row with image, that will be shown on mobile only.

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Hello,

Go to Edit page > http://prntscr.com/qpemhh and http://prntscr.com/qpempw delete the “-15px”.
Add this code in Theme Options > Theme Custom CSS > Global custom CSS:

.tax-product_cat .site-header {
    margin-bottom: 15px;
}

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Hello,

1) Try to use the next code to remove the mentioned line:

.header-mobile-menu:not(.header-secondary-menu) .item-design-mega-menu .nav-sublist-dropdown .container > ul > li:not(:last-child) {
    border: none;
}

2) Go to Theme Options > Typography > Content > Headings and select the custom font http://prntscr.com/qpecxo
4) These values http://prntscr.com/qpedew you can change in Theme Options > Footer > Footer styling > Footer Paddings.
To change this http://prntscr.com/qpedpr , you need to use the next custom CSS code:

.footer-widget {
    margin-bottom: 1rem;
}

5) Please see screenshots from our demo – http://prntscr.com/qpee90 http://prntscr.com/qpeedm http://prntscr.com/qpeefr http://prntscr.com/qpeehi http://prntscr.com/qpeekg http://prntscr.com/qpeemt
The banner element can https://prnt.sc/qpefa1 custom font (that you uploaded in XStore Dashboard and selected in Theme options for headings) or default font family.
About Slider revolution, I would recommend you to check documentation of the plugin – https://www.themepunch.com/faq/use-your-own-fonts/
6) http://prntscr.com/qpegg5 http://prntscr.com/qpegdl

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