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Mini Cart Dropdown does not appear next to the icon

This topic has 17 replies, 4 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

Antonio

Participant

January 13, 2020 at 19:06

Hello!, I have an issue that I can not solve with the mini cart dropdown. It does not appear next to de icon, it just go to the left of the page, not matter what configuration I set or change. I need your help. Thank you.

Please, contact administrator
for this information.

#228226 Copied Theme version: 6.2.6 WooCommerce version: 3.8.1

16 Answers

John Holden

Support staff

January 14, 2020 at 06:54

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#228234 Copied

Antonio

Participant

January 18, 2020 at 11:23

Another problem appears with de sidebar shop

Please contact administrator
for this information.

#228508 Copied

Rose Tyler

Support staff

January 18, 2020 at 12:09

Hello,

1) Go to Theme Options > Header builder > Cart > Mini-cart Dropdown > Mini-Cart Dropdown Position > Right side > Publish changes then check the frontend of your site. It looks like a glitch of the customizer, it should work fine once you close Theme Options settings. If this doesn’t help, try to changes other settings of the cart element and publish changes, do not forget to clear cache before checking the result.
2) Go to Pages > Edit your Shop page > select Sidebar position – Inherit http://prntscr.com/qpfifz
Follow this article to disable Gutenberg – https://xstore.helpscoutdocs.com/article/101-wpbakery-page-builder

Regards

#228510 Copied

Antonio

Participant

January 18, 2020 at 12:41

Hello none of the solutions work, the sidebar still appears on the right, regardless of the configuration from Appearance, and the cart dropdown does not appear below the icon. Any other solutions please?

#228511 Copied

Rose Tyler

Support staff

January 18, 2020 at 13:34

Hello,

Please provide temporary FTP access.

Regards

#228514 Copied

Antonio

Participant

January 18, 2020 at 13:58

There you have, please tell me when you are done. Thanks for the support.

Please contact administrator
for this information.

#228515 Copied

Rose Tyler

Support staff

January 18, 2020 at 15:17

One of our technicians will be able to take a closer look from Monday (due to the weekend). Please be patient, and do not change credentials.

Regards

#228516 Copied

Antonio

Participant

January 18, 2020 at 16:21

Okay, I found another problem in checkout page, the billing form appears incorrectly. I have attached a photo so you can see it.

#228517 Copied

Rose Tyler

Support staff

January 18, 2020 at 17:30

Please check how it works when parent theme is activated on your site (to be sure that custom changes in functions.php of your child theme don’t cause problems).

Regards

#228519 Copied

Antonio

Participant

January 19, 2020 at 09:43

Okay, the problem with the store sidebar and checkout form was the functions.php file of my child theme, removing the modifications I had included to fix other errors, those two things work fine, but the cart dropdown still doesn’t work properly.
Greetings, thank you.

#228535 Copied

Rose Tyler

Support staff

January 19, 2020 at 09:48

Thanks for letting us know. We will contact you once one of our technicians check the problem with Cart more deeply. Please do not change access to the Dashboard and FTP.

Regards

#228536 Copied

Rose Tyler

Support staff

January 22, 2020 at 14:46

Hello,

Sorry for the delay in answering.
We can’t login your dashboard, please check http://prntscr.com/qraas4

Regards

#228702 Copied

Antonio

Participant

January 23, 2020 at 17:21

Hello, I have solved that old problems by myself.
Other wise I found that does not appear the navigation buttons or something in the shop page. I do not find the way to solve it.
You can check what I mean here https://tmpsee.com/58obv9rwp
Regards

#228784 Copied

Olga Barlow

Support staff

January 23, 2020 at 17:57

Hello,

File does not exist http://prntscr.com/qrvza7

Regards

#228789 Copied

Antonio

Participant

January 23, 2020 at 18:06

Ok, do not worries, finally I found it was in woocomerce plugin. Thanks anyway and sorry! 🙂
have a nice day.

#228790 Copied

Olga Barlow

Support staff

January 23, 2020 at 18:18

Hello,

Ok, glad to hear. Have a good day too!

Regards

#228794 Copied
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Mini Cart Dropdown does not appear next to the icon

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