Hello,
This menu comes from WooCommerce plugin.
WooCommerce > Settings > https://docs.woocommerce.com/document/configuring-woocommerce-settings/#my-account-endpoints
Contact support of WC to get further assistance.
Regards
Hello,
This menu comes from WooCommerce plugin.
WooCommerce > Settings > https://docs.woocommerce.com/document/configuring-woocommerce-settings/#my-account-endpoints
Contact support of WC to get further assistance.
Regards
Hi,
1) Add this custom CSS code
.elementor-6423 .elementor-element.elementor-element-45c0e14 .swiper-lazy {
max-width: 230px !important;
max-height: 230px !important;
}
http://prntscr.com/ti1lb6
2) There is no such possibility.
Regards
Hello,
Add this code in Theme Options > Theme Custom CSS > Global custom CSS:
.label-text {
order: 0;
}
.label-text:not(:only-child) {
order: -1;
}
as a temporary solution, you will be able to delete the code after the next update of the theme.
Regards
Hello,
What exactly plugin do you use? Why not our variation swatches https://youtu.be/LgzC4iK-j6A ?
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Regards
Hello,
Try to temporarily disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check how it works then.
Regards
Hi,
You provided FTP to empty directory http://prntscr.com/ti0ttq Check the destination folder of the FTP user.
Regards
Hello,
Please describe the desired result in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Hi,
Let us know if you need any other assistance.
Regards
Yes, there is no such possibility.
Regards
Theme Options > Header builder > Mobile > http://prntscr.com/tgcgxr
Regards
You’re welcome!
Theme Options > Breadcrumbs > “Special Breadcrumbs On Cart, Checkout, Order Page” > Off, or add the next code in Theme Options > Theme Custom CSS:
.woocommerce-checkout .cart-checkout-nav a:first-child, .woocommerce-checkout .cart-checkout-nav a:last-child {
display: none;
}
Regards
Hello,
Could you provide URL of the site?
Regards
Hello,
Thanks for using our theme.
1) Describe the problem and conditions in more detail, please.
2) Please read this article https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
3) Here is a list of required plugins – http://prntscr.com/tgbuva Other plugins can be enabled/disabled on the site depends on your need. I am not sure why the Clipboard plugin was installed on your site, but if you do not use it, just disable the plugin via Dashboard > Plugins.
Regards
Hello,
1) The internal server error is related to server configuration, so you need to contact your hosting provider.
2) Theme Options > WooCommerce (Shop) > Single product page > Single Product Layout > AJAX Add To Cart For Simple Products > Off.
I’ve edited description of your product. Please check now.
Regards
I’ve just created translation for the Core plugin, Loco translate > Plugins > XStore Core.
Regards
Hello,
1. As I can see, pages on your site were created using Elementor, so the WPBakery can be disabled via Dashboard > Plugins.
2. The editor can be selected during the demo content installation, for example – http://prntscr.com/tgaf9f
All these demos are based on WPBakery – http://prntscr.com/tgafuf https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546 , and these demos – http://prntscr.com/tgagag on Elementor.
3. We would recommend using our Theme Options > Header builder. Elementor – Header, Footer & Blocks plugin can be disabled on your site. If you want to create footer content using the Elementor, just enable it for static blocks – http://prntscr.com/tgah6i , for example – https://xstore.8theme.com/elementor/demos/organic01/ http://prntscr.com/tgahqr http://prntscr.com/tgai25 http://prntscr.com/tgai5r http://prntscr.com/tgai8g http://prntscr.com/tgaicb
Regards
Feel free to ask if you have any other questions.
Regards
Please see screenshots http://prntscr.com/tgabtt > http://prntscr.com/tgac10
Regards
Try to temporarily disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check how it works then.
Regards
Provide temporary wp-admin and FTP access.
“Type here…” you can find in Theme Options > header builder > Search > Placeholder Text
Regards
Hello,
Theme Options > Header settings > Breadcrumbs > Breadcrumbs background
Regards
Hello,
Theme Options > Portfolio > select Portfolio page.
Dashboard > Portfolio > delete demo projects.
Regards
Hello,
Change the previous code to –
.et-toggle-mob-sidebars-inner svg {
fill: white;
font-size: 20px;
}
.et-toggle-mob-sidebars-inner .et-toggle {
background-color: #43a047;
}
.et-toggle-mob-sidebars-inner {
top: 20%;
}
Regards
Theme Options > Header builder > delete the Newsletter element from the Header content – https://prnt.sc/tg8z2o
Regards
Hello,
Thanks for using our theme.
Please check translation of the theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and Core plugin (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating).
Regards
Hello,
Provide temporary FTP access, I will pass this question to our technicians.
Try to disable “Ajax Product Pagination” via Theme Options. Let us know the result.
Regards
I did nothing. It just works fine for me when I am logged to the site using the credentials you provided.
I suppose it was a cache problem, so go to edit the slider depends on your needs, then clear cache before checking the result – http://prntscr.com/tg8rng
Regards
Hello,
Ask your hosting provider to update the PHP version to 7.2 or 7.3, it should fix this error http://prntscr.com/tg8pie
Also, ask to check the error log and fix issues that are mentioned there.
Regards
Hello,
One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please wait.
Regards