This topic has 8 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler
I dont know why my new slider images is not showing. As you can see, new Title is there. Any idea? I am using W3 Total cache ( deactivated now) and WP Cerber Security, Antispam & Malware Scan plugins. Any conflit?
Temporary disable 3rd party plugins and check then.
Let us know the result + provide temporary wp-admin access.
Private Content area
Have you tried to disable plugins?
If problems persist for not login users only, you need to clear all cache.
What does it mean clear all cache? I did using that W3 Total Cache functions. Yes, problem it is not solved. I need your help about it!
As I can see, the problem is visible from an incognito browser only, once I’ve login to your site the slider looks like this – https://gyazo.com/31af8bfdbc8520b4b8ea592ecb323d94 It looks like a cache problem (cache from plugin http://prntscr.com/tfw1iz or server cache).
If you cleared the mentioned cache but the problem is not solved, provide temporary FTP access, I will pass the question to one from our technician team.
Please, find ftp credentials on my private area
I am afraid it will happen again, after you fix it, because i am not ready setting that slider. If you dont mind, could you please tell me what you did?
Thanks a lot!
I did nothing. It just works fine for me when I am logged to the site using the credentials you provided.
I suppose it was a cache problem, so go to edit the slider depends on your needs, then clear cache before checking the result – http://prntscr.com/tg8rng
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