Page 1427 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

July 12, 2020 at 15:46

Yes, there is no such possibility.

Regards

#244213 Copied In reply to: How to edit All categories section

Rose Tyler

Support staff

July 12, 2020 at 15:20

Theme Options > Header builder > Mobile > http://prntscr.com/tgcgxr

Regards

#244211 Copied In reply to: How to edit All categories section
Rose Tyler

Support staff

July 12, 2020 at 15:17
You’re welcome!
Theme Options > Breadcrumbs > “Special Breadcrumbs On Cart, Checkout, Order Page” > Off, or add the next code in Theme Options > Theme Custom CSS:

.woocommerce-checkout .cart-checkout-nav a:first-child, .woocommerce-checkout .cart-checkout-nav a:last-child { display: none; }

Regards
#244210 Copied In reply to: Problem with theme edition
Rose Tyler

Support staff

July 12, 2020 at 15:14

Hello,

Could you provide URL of the site?

Regards

#244208 Copied In reply to: How to edit All categories section

Rose Tyler

Support staff

July 12, 2020 at 14:34

Hello,

Thanks for using our theme.
1) Describe the problem and conditions in more detail, please.
2) Please read this article https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
3) Here is a list of required plugins – http://prntscr.com/tgbuva Other plugins can be enabled/disabled on the site depends on your need. I am not sure why the Clipboard plugin was installed on your site, but if you do not use it, just disable the plugin via Dashboard > Plugins.

Regards

#244204 Copied In reply to: White page on mobile

Rose Tyler

Support staff

July 12, 2020 at 13:30

Hello,

1) The internal server error is related to server configuration, so you need to contact your hosting provider.
2) Theme Options > WooCommerce (Shop) > Single product page > Single Product Layout > AJAX Add To Cart For Simple Products > Off.
I’ve edited description of your product. Please check now.

Regards

#244198 Copied In reply to: Issue with theme customization + Woocommerce added to cart notice "X Phone"

Rose Tyler

Support staff

July 12, 2020 at 13:19

I’ve just created translation for the Core plugin, Loco translate > Plugins > XStore Core.

Regards

#244197 Copied In reply to: Unable to translate phrase "Shopping cart"

Rose Tyler

Support staff

July 12, 2020 at 12:40

Hello,

1. As I can see, pages on your site were created using Elementor, so the WPBakery can be disabled via Dashboard > Plugins.
2. The editor can be selected during the demo content installation, for example – http://prntscr.com/tgaf9f
All these demos are based on WPBakery – http://prntscr.com/tgafuf https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546 , and these demos – http://prntscr.com/tgagag on Elementor.
3. We would recommend using our Theme Options > Header builder. Elementor – Header, Footer & Blocks plugin can be disabled on your site. If you want to create footer content using the Elementor, just enable it for static blocks – http://prntscr.com/tgah6i , for example – https://xstore.8theme.com/elementor/demos/organic01/ http://prntscr.com/tgahqr http://prntscr.com/tgai25 http://prntscr.com/tgai5r http://prntscr.com/tgai8g http://prntscr.com/tgaicb

Regards

#244193 Copied In reply to: Theme Editor vs. Elementor vs. WPBakery vs. Header Builder – Which one to use?

Rose Tyler

Support staff

July 12, 2020 at 12:25

Feel free to ask if you have any other questions.

Regards

#244192 Copied In reply to: Hiding WP, Woocommerce, theme and Plugins

Rose Tyler

Support staff

July 12, 2020 at 12:24

Please see screenshots http://prntscr.com/tgabtt > http://prntscr.com/tgac10

Regards

#244191 Copied In reply to: Unable to translate phrase "Shopping cart"

Rose Tyler

Support staff

July 12, 2020 at 12:08

Try to temporarily disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check how it works then.

Regards

#244189 Copied In reply to: YITH wishlist does not work javascript error

Rose Tyler

Support staff

July 12, 2020 at 11:06

Provide temporary wp-admin and FTP access.
“Type here…” you can find in Theme Options > header builder > Search > Placeholder Text

Regards

#244188 Copied In reply to: Unable to translate phrase "Shopping cart"

Rose Tyler

Support staff

July 12, 2020 at 11:03

Hello,

Theme Options > Header settings > Breadcrumbs > Breadcrumbs background

Regards

#244186 Copied In reply to: cambiar fila superior de pagina de articulos

Rose Tyler

Support staff

July 12, 2020 at 11:01

Hello,

Theme Options > Portfolio > select Portfolio page.
Dashboard > Portfolio > delete demo projects.

Regards

#244185 Copied In reply to: cambiar pestañas inferiores de ( mi lista de deseos )
Rose Tyler

Support staff

July 12, 2020 at 10:19
Hello,

Change the previous code to –

.et-toggle-mob-sidebars-inner svg { fill: white; font-size: 20px; } .et-toggle-mob-sidebars-inner .et-toggle { background-color: #43a047; } .et-toggle-mob-sidebars-inner { top: 20%; }

Regards
#244183 Copied In reply to: How to change color & size of the product filter icon in mobile view?
Rose Tyler

Support staff

July 12, 2020 at 10:16

Theme Options > Header builder > delete the Newsletter element from the Header content – https://prnt.sc/tg8z2o

Regards

#244182 Copied In reply to: How to edit All categories section

Rose Tyler

Support staff

July 12, 2020 at 10:12

Hello,

Thanks for using our theme.
Please check translation of the theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and Core plugin (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating).

Regards

#244181 Copied In reply to: Unable to translate phrase "Shopping cart"

Rose Tyler

Support staff

July 12, 2020 at 10:11

Hello,

Provide temporary FTP access, I will pass this question to our technicians.
Try to disable “Ajax Product Pagination” via Theme Options. Let us know the result.

Regards

#244180 Copied In reply to: Add to cart button changes to select option button after pagination.

Rose Tyler

Support staff

July 12, 2020 at 09:55

I did nothing. It just works fine for me when I am logged to the site using the credentials you provided.
I suppose it was a cache problem, so go to edit the slider depends on your needs, then clear cache before checking the result – http://prntscr.com/tg8rng

Regards

#244178 Copied In reply to: Main Home Page Slider

Rose Tyler

Support staff

July 12, 2020 at 09:50

Hello,

Ask your hosting provider to update the PHP version to 7.2 or 7.3, it should fix this error http://prntscr.com/tg8pie
Also, ask to check the error log and fix issues that are mentioned there.

Regards

#244176 Copied In reply to: I receive 10-12 Error 500's a day

Rose Tyler

Support staff

July 12, 2020 at 09:43

Hello,

One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please wait.

Regards

#244175 Copied In reply to: Issues with parallax and wide mode

Rose Tyler

Support staff

July 12, 2020 at 09:41

Let us know if you need any other assistance.

Regards

#244174 Copied In reply to: Search Bar Not Searching by SKU

Rose Tyler

Support staff

July 12, 2020 at 09:22

Hello,

I’ve re-saved settings of the Wishlist plugin, please clear cache and check now.

Regards

#244170 Copied In reply to: YITH wishlist does not work javascript error

Rose Tyler

Support staff

July 12, 2020 at 08:51

Hello,

As I can see, WPBakery Page Builder and Elementor are enabled on your site. You need to use only one of them, another can be disabled via Dashboard > Plugins.
Elementor for static blocks can be enabled here – http://prntscr.com/tg85us
1) Please check the Contact us page now. I’ve edited the content of the page.
2) Theme Options > Speed Optimization > Static Blocks Cache > off. Then clear all cache (from plugin and browser) and check the Shop page.

Regards

#244168 Copied In reply to: Getting extra text and social media icons around my logo on Contact Us page

Rose Tyler

Support staff

July 12, 2020 at 08:34

Hello,

Change featured image http://prntscr.com/tg80qv for portfolio projects – http://prntscr.com/tg7y3e This one is not blurry – http://prntscr.com/tg7y9u http://prntscr.com/tg7yfj

Follow this article and enable WPBakery Page Builder for portfolio – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#244167 Copied In reply to: Image is blurry in my portfolio section.

Rose Tyler

Support staff

July 12, 2020 at 08:17

Hello,

Please describe the desired result in more detail.

Regards

#244165 Copied In reply to: Font sizes for different prices

Rose Tyler

Support staff

July 12, 2020 at 08:06

Hello,

Theme Options > WooCommerce (Shop) > Shop > Empty cart content > http://prntscr.com/tg7s39

Regards

#244164 Copied In reply to: Help with loco translate

Rose Tyler

Support staff

July 12, 2020 at 07:52

Hello,

You need to create a translation for XStore theme, follow this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Mentioned strings can be found in the theme, Core and WooCommerce translation. Check these 3 places and you will be able to translate the store.
Let us know if you need any further assistance.

Regards

#244163 Copied In reply to: Problem with theme edition

Rose Tyler

Support staff

July 12, 2020 at 07:48

Hello,

Please provide URL of the product where the problem persists.

Regards

#244162 Copied In reply to: Product Slider

Rose Tyler

Support staff

July 12, 2020 at 07:33

Hello,

Yes, our theme supports WCFM Marketplace plugin, here is a demo example – https://xstore.8theme.com/demos/2/wc-marketplace/shop/

Regards

#244161 Copied In reply to: Is WCFM Marketplace compatible with xstore theme?
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Viewing 42,810 results - 42,781 through 42,810 (of 68,187 total)

Viewing 30 posts - 42,781 through 42,810 (of 68,187 total)

← 1 2 3 … 1,426 1,427 1,428 … 2,271 2,272 2,273 →

Forum Replies Created

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