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Theme, WordPress, Plugin cannot update - by ejder077

This topic has 3 replies, 2 voices, and was last updated 3 years, 9 months ago ago by ejder077

  • Avatar: ejder077
    ejder077
    Participant
    July 12, 2020 at 03:23

    Hi,

    1. May I ask why the Theme, WordPress, Plugin cannot update?
    https://ibb.co/dt6gN3x

    2. The video cannot be uploaded too: https://ibb.co/qmPScz4

    Thank you

    Please, contact administrator
    for this information.
    #244152 Copied Theme version: 6.2.3
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2020 at 07:16

    Hi,

    Looks like this is a permissions problem, that doesn’t relate to the theme.
    Contact your hosting provider to sort out.
    Let us know the result.

    Regards

    #244157 Copied
    Avatar: ejder077
    ejder077
    Participant
    July 20, 2020 at 01:34

    Thank you

    #244797 Copied
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