Hello,
Do you mean static block that comes with demo content import? If so, let us know name of demo version, provide URL + temporary wp-admin access, and we will add the static block on your site.
Regards
Hello,
Do you mean static block that comes with demo content import? If so, let us know name of demo version, provide URL + temporary wp-admin access, and we will add the static block on your site.
Regards
Hello,
Thanks for using our theme.
Please see screenshots – http://prntscr.com/tkv1q0 http://prntscr.com/tkv1xj http://prntscr.com/tkv23f
Regards
Hello,
Thanks for using our theme.
Theme Options > Header builder > Multiple headers > http://prntscr.com/tkswu3
Watch this video – https://youtu.be/BpeXfzNwkOc
Regards
Hello,
Thanks for using our theme.
Theme Options > Header builder > Multiple headers > edit header for the Front page – http://prntscr.com/tksuql
https://youtu.be/BpeXfzNwkOc
Regards
Provide temporary wp-admin and FTP access, so we can take a closer look.
Do you see this problem on any page from our demos?
Regards
Hello,
Custom CSS code should be used in this case.
Regards
Hello,
I’ve synchronized translation files for the Core plugin. Please check now – http://prntscr.com/tksoh5
About this icon – http://prntscr.com/tksoqi , try to temporarily disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check then.
Regards
You’re welcome!
After the theme update, all will be fine, custom CSS won’t disappear.
Regards
Add this code also
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
Regards
Hello,
Add the next code in Theme Options > Theme Custom CSS > Global custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
Regards
Go to edit page and add the key here – http://prntscr.com/tkli0c
Regards
Hello,
Thanks for contacting us.
Disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear browser cache and check then.
Regards
Hello,
Please provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please wait.
Regards
Hello,
Thanks for using our theme.
Try to disable all 3-rd party plugins to check if one of them causes a conflict with the page editor.
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Let us know the result.
Regards
Hello,
You can use our theme license for 1 end product only – https://themeforest.net/licenses/standard If you want to use it for more than 1 project you need to buy the individual license (on ThemeForest) for every project.
Regards
Hi,
Try to add this code in Theme Options > Theme Custom CSS:
.mobile-menu-content .et_b-tab-content { animation: none; }
Clear cache and check then. Let us know the result.
Regards
Hello,
Thanks for using our theme.
Do you mean this slider – http://prntscr.com/tkijst ? Edit page > http://prntscr.com/tkijzu
For blog carousel http://prntscr.com/tkik28 – http://prntscr.com/tkika9
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/
Regards
Hello,
1) Update the theme and Core plugin, clear cache, and check then https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
2) Disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear browser cache, and check then.
If this doesn’t help, provide temporary FTP access.
Regards
Hello,
Disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear browser cache and check then.
Regards
Hi,
Please provide temporary wp-admin access, so we can take a closer look.
Also, provide screenshots of untranslated text. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Hello,
One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please wait.
Regards
Hi,
Do you use Header builder? If so, go to Theme options > Header builder > Mobile menu > Off-Canvas content > Off-Canvas Content WCAG Color > Custom > select color
Regards
Hello,
One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please wait.
Regards
Hello,
One of our technicians will be able to take a closer look at it on Monday, due to the weekend. Please wait.
Regards
Hi,
I do not see any problem – https://gyazo.com/6f0331bdb57023e7c99092811aedd331 Try to clear cache and check one more time.
Regards
Hello,
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Please follow this article – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
Let us know if you need any further assistance.
Regards