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Missing content in media library - by TheOne

This topic has 4 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: TheOne
    TheOne
    Participant
    July 16, 2020 at 23:01

    Hello,

    I have a strange problem in media library. All the pictures are the same/duplicated and it’s not showing the other content (scrolling to the bottom). It’s showing everything on frontend (product, logo etc.) and after looking in to ftp the other pictures are also there.

    Picture: http://shrani.si/f/2I/Zy/40bCUiTJ/prob1.jpg

    Just saw that If i search for an image it also appears.

    Thank you,

    Edit: after deleting all this pictures through ftp they came back – folder july/07…

    Please, contact administrator
    for this information.
    #244604 Copied Theme version: 6.3.8 WooCommerce version: 4.3.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2020 at 07:25

    Hello,

    Media library is independent of our theme, its functionality comes from WordPress. Try to contact your hosting provider about the current situation.

    Regards

    #244624 Copied
    Avatar: TheOne
    TheOne
    Participant
    July 17, 2020 at 16:19

    I will ask them but it’s strange becouse the content is from your demo “gym” and i installed main demo.

    #244685 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 17, 2020 at 16:52

    Hello,

    Did you use the Page Importer? If you tried to import Gym page using page imported you can also get the media.

    Regards

    #244695 Copied
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