Forum Replies Created

Viewing 30 posts - 42,421 through 42,450 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 07:46

    Hello,

    The fix was added. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 07:24

    Hi,

    Please see screenshot – https://prnt.sc/tu9mmb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 07:15

    Changes were done in files of the child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 07:15

    Hello,

    I do not see any problem on your site – https://prnt.sc/tu9fs3 The current displaying is the correct one. You can see the same on our demos.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 05:40

    Hi,

    Temporary activate a default WC theme – Storefront and check how it works with it. Let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 05:29

    Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position On Category Page https://prnt.sc/tu88d1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 05:25

    Hello,

    Add the next code in Theme Options > Theme Custom CSS:

    .woocommerce-message {
        background-color: #be8f72;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 05:13

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2020 at 05:13

    Hello,

    https://prnt.sc/tu81h8 – I’ve checked your site from a real device. Please clear cache of your mobile browser and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2020 at 12:18

    Hi,

    Theme Options > Header builder > Promo text – http://prntscr.com/tts5vg
    Theme Options > Header builder > Cart > Mini-Cart Promo Message http://prntscr.com/tts6im

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2020 at 12:14

    Hello,

    Provide URL of the site and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2020 at 12:13

    Hello,

    This is a mobile app, did you check the product from the mobile device? We don’t display that icon for the desktop version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:39

    Hello,

    This problem could be caused by a few reasons:
    1) You are trying to update the theme on the different domain that theme was activated (for example you activated the theme on localhost and moved it to live domain). Then you just need to go to XStore dashboard > deactivate theme and activate it using your purchase code again
    2) There is no enough space on your server and archive that was downloaded for the update is broken. Make sure that you have no less than 20MB of the free space on your hosting.

    You can also update the theme via FTP instead of auto update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    and plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:37

    Hello,

    Change the previous code to:

    .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a {
        font-weight: bold;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:34

    Hi,

    You can maybe find a plugin that can provide this functionality. The theme has no such feature implemented.
    Also, you can submit the request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:29

    Hello,

    Check your code in Theme Options > Theme Custom CSS > Global custom CSS area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:20

    Hello,

    In this case, do not upload the image via Theme Options. Go to Edit product > [8theme] Product Options > Size guide image http://prntscr.com/ttaapu (you need to edit all products that should have the Size guide image one by one, there is no other way).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:17

    You need to edit “Shop Sidebar – Banner” and “After the products info” static blocks
    https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
    https://youtu.be/Je2rCPXBQMw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 19:15

    Hello,

    Please describe your question in more detail with screenshots, provide temporary wp-admin access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 16:09

    Hello,

    Size Guide can be uploaded via Theme Options for all products, and for individual items also, go to Edit product > [8theme] Product Options > Size guide image http://prntscr.com/ttaapu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 16:06

    Hello,

    Sorry, but your question is a bit unclear for me. please describe it in more detail and provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 16:04

    Hi,

    Thanks for using our theme.
    You need to enable Product categories for the menu via Screen options – http://prntscr.com/tta6dp then http://prntscr.com/tta6zz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 16:01
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 13:54

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Products Style > set settings depends on your needs. Theme Options > WooCommerce (Shop) > Shop Elements > Quick view.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 13:24

    Hello,

    Settings > Discussion > Default post settings > unselect ” Allow people to submit comments on new posts”, go to Posts > select all – http://prntscr.com/tt6vus

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 08:49

    Hello,

    Sync translation of the theme and WooCoommerce plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Then try to find and translate mentioned strings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 08:46

    2) To fix mentioned warnings, reupload this theme-functions.php file into xstore/framework folder via FTP – https://dropmefiles.com/hQ3lz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 08:15

    Hi Idevellopers,

    1) Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
    2) Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 08:11

    Hello,

    Here it is –
    [vc_row equal_height="yes" content_placement="middle" css=".vc_custom_1539956510315{padding-bottom: 20px !important;}"][vc_column width="4/12" css=".vc_custom_1538668342330{padding-bottom: 20px !important;}"][vc_custom_heading text="Sign up to Newsletter & Follow us" font_container="tag:p|font_size:22px|text_align:left|color:%23ffffff" use_theme_fonts="yes" el_class="no-uppercase mob-center" css=".vc_custom_1573052424973{margin-bottom: 0px !important;}"][/vc_column][vc_column width="5/12" css=".vc_custom_1538668352440{padding-bottom: 20px !important;}"][vc_column_text el_class="et-mailchimp classic-button dark" css=".vc_custom_1539955354475{margin-bottom: 0px !important;}"][mc4wp_form id="4464"][/vc_column_text][/vc_column][vc_column width="3/12" css=".vc_custom_1539528610963{padding-bottom: 20px !important;}" el_class="mob-center"][follow size="large" align="right" icons_color="#ffffff" icons_color_hover="#222222" facebook="#" twitter="#" instagram="#" google="#" pinterest="#" youtube="#"][/vc_column][/vc_row][vc_row][vc_column][vc_separator color="custom" accent_color="#6cbb6f" css=".vc_custom_1539956645162{margin-bottom: 20px !important;}"][/vc_column][/vc_row][vc_row content_placement="middle" el_class="mob-center"][vc_column width="1/6"][vc_single_image image="4465" img_size="full" css=".vc_custom_1539956673527{margin-bottom: 0px !important;}"][/vc_column][vc_column width="4/6"][menu menu="77" style="horizontal" align="right"][/vc_column][vc_column width="1/6"][vc_single_image image="5034" img_size="full" alignment="right" css=".vc_custom_1573808439732{margin-top: 10px !important;margin-bottom: 0px !important;}"][/vc_column][/vc_row]

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2020 at 08:10

    Hello,

    Yes, ajax add to cart and the mentioned effect work for simple products only. There is no possibility to enable it for variable products right now.

    Regards

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    Viewing 42,450 results - 42,421 through 42,450 (of 68,231 total)
Viewing 30 posts - 42,421 through 42,450 (of 68,231 total)
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