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Viewing 30 posts - 42,451 through 42,480 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 16:06

    Hello,

    Add the next code in Custom CSS for the page –
    .etheme_products .product-content-image {pointer-events: none;}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 16:04

    Hi,

    1) Use Blog Carousel element, set Items per page – 3 and Number of slides per view – 3
    2) Theme Options > Blog > Blog layout > Show “Category” Label On Posts > Off
    3) Add this code in Theme Options > Theme Custom CSS:

    .single-post article .wp-picture {
        max-width: 50%;
        margin: auto;
    }

    4) Theme Options > Blog > Blog layout > Blog Image Hover > None
    5) Enable Breadcrumbs via Theme Options for all pages, or go to edit Blog page > [8theme] Layout options > select Breadcrumbs Style.
    6) Theme Options > Blog > Blog layout > Continue Reading Type > Button.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 15:52

    Hello,

    Edit Grid template > Product image > General tab > Add link > None.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 14:44

    Hi,

    Go to Theme Options > Blog > Blog layout > Columns – set 3, and set the desired Image Sizes For Blog, for example – 300×300 (after these changes, you need to regenerate thumbnails to apply new size, use Regenerate Thumbnails plugin to do this.)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 13:29

    Dashboard > XStore > Plugin Installer > find a notice that new version is available and press the Update button, for example – http://prntscr.com/tso22o If this doesn’t work, do the update via FTP, as described in our documentation https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 13:24

    https://tinypng.com/ – try to compress the image here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 12:54

    The demo image has .png format http://prntscr.com/tsno86 and is used as a half-transparent mask.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 12:27

    Hello,

    Sorry for the delay in answering.
    Some of additional plugins or changes in your child theme can be a reason for the problem, but the outdated version of WC is first thing that should be checked.
    Could you create a staging site (full copy of the existing one) and do the update/tests there? We are theme support and are able to help in case the problem is strictly related to the theme (is independent of 3rd party plugins and additional customization in files).
    Let us know the results of tests. Please note that the technicians team will be available from Monday only, due to the weekend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 12:09

    Hello,

    Yes, please provide URL of product where the product gallery is enabled via Screen Options but you can’t add images.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 10:28

    Hi,

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 10:25

    Hi,

    Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    1) Theme Options > Header builder > Account > http://prntscr.com/tsm6ka
    WPML > String Translation > Translate texts in admin screens > find theme_mods_vaitrims > select “account_text” and “account_logged_in_text” >click on Apply. Translate these strings via String Translation.
    2) I would recommend you to contact WPML plugin support. Then let us know if any assistance will be needed from our side.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 07:21

    Hello,

    1) This slider shows products based on selected category – http://prntscr.com/tskjls , so you need to create your own products with images – https://docs.woocommerce.com/document/managing-products/
    Read more in docs of the Slider Revolution plugin – https://www.themepunch.com/support-center/
    2) Theme Options > Header builder > edit content of the header.
    We used a simple menu widget, for the demo only, just to inform user that he could place switchers in that area. If you want to create the multilanguage site you need to use special plugins like WPML or Polylang or qTranslate or any similar and add special widgets that come with these plugins to header area.
    Follow our docs to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/
    3) It is correct. Shop page is WooCommerce archive page that does not have any content. WooCommerce displays product there automatically, it’s not in the page content. You can’t edit the products on the shop page using page editor. If you want to change the layout of the shop page use theme options: Theme Options > WooCommerce.
    4) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 07:08

    Hello,

    Yes, it is correct, just follow this article to update plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 06:59

    Hello,

    Submit the request here https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 06:58

    Hi,

    Try to disable Blur here – http://prntscr.com/tqdfk8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2020 at 06:54

    Hello,

    There is no such possibility, by default.
    You can submit the request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 17:39

    Hi,

    Try to add Newsletter element in header content and set settings depend on your needs
    https://www.8theme.com/topic/hide-the-newsletter-link-from-the-header-and-still-have-the-popup/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 17:30

    Hi,

    Please see screenshot – http://prntscr.com/tscama

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 17:26

    Hi,

    Add the next code in Theme Options > Theme custom CSS:

    .content-product .product-details {
        display: flex;
        flex-direction: column;
    }
    .content-product .product-details .products-page-brands {
        order: 1;
    }
    .content-product .product-details .product-title {
        order: 2;
    }
    .content-product .product-details .price {
        order: 3;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 15:46

    Hello,

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
    Describe in more detail with screenshots how it works with the default theme and what exactly is incorrect when XStore is activated. Also, you can contact the support of the plugin and ask for help from their side also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 15:31

    Our technicians will be able to take a closer look at this problem after the weekend. Please be patient.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 14:39

    Hello,

    Describe the problem in more detail, provide temporary FTP access, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 13:26

    Hello,

    This topic was passed to one from our technicians team. We will be able to take a closer look and give you an answer on Monday-Tuesday, due to the weekend. Please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 12:56

    Hello,

    1) Please check your site now.
    2) This image http://prntscr.com/ts946p should be similar to this one – https://xstore.8theme.com/elementor/demos/furniture/wp-content/uploads/sites/4/2016/05/furniture-slider-bg-1.png

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 11:46

    Hello,

    There is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 11:44

    Hi,

    Delete this custom CSS code http://prntscr.com/ts8brr and this custom class – http://prntscr.com/ts8c4h

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 11:40

    Hello,

    When you upload images in WordPress it has titles and this title is rendered when you show images, this is normal in WordPress, theme does not have option to hide that title appearance. You can either search for third-party plugins to hide image titles or try to remove it by adding the below code before

    <script>jQuery(document).ready(function($) {
    $(‘img[title]’).each(function() { $(this).removeAttr(‘title’); });
    });</script>

    Or maybe some solution from here will help you https://stackoverflow.com/questions/11257668/is-it-possible-to-hide-title-when-hovering-image
    Anyway, it’s not related to theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 10:23

    Hello,

    Thanks for contacting us.
    Set category of products here – http://prntscr.com/ts7hla
    Provide temporary wp-admin access, I will re-import the second slider on your page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 10:18

    Hi,

    Try to add the next custom CSS code:

    .item-design-mega-menu {
        position: static;
    }
    .header-top, .header-main, .header-bottom {
        position: static;
    }
    .item-design-mega-menu .nav-sublist-dropdown {
        left: 0 !important;
        margin: 0 !important;
        width: 100% !important;
    }
    .item-design-mega-menu .nav-sublist-dropdown:before {
        content: '';
        display: block;
        position: absolute;
        left: 0;
        right: 0;
        height: 100px;
        bottom: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2020 at 08:27

    Hello,

    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
    Do you have the same problem when parent theme is activated?
    Let us know and provide temporary FTP access, so we can take a closer look.

    Regards

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    Viewing 42,480 results - 42,451 through 42,480 (of 68,231 total)
Viewing 30 posts - 42,451 through 42,480 (of 68,231 total)
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