Forum Replies Created

Viewing 30 posts - 42,451 through 42,480 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 17:32

    Hello,

    1) Delete or change this custom CSS code – http://prntscr.com/trw7d8
    2) It can’t be caused by our changes.
    Theme Options > WooCommerce (Shop) > Single product page > Tabs > Tabs Type > Disable. Let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 17:11

    Hi,

    What additional plugin do you use there? Have you contacted the support of the plugin?
    Make sure that all works fine with a default WC theme (Storefront) then provide us with a detailed explanation and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 16:00

    1) http://prntscr.com/truree > http://prntscr.com/trurlh
    2) I do not see the problem now – http://prntscr.com/trusmq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 14:18

    Hello,

    1) Sorry, but I do not see the button. Please provide a screenshot.
    2) I’ve translated these strings http://prntscr.com/trsrnf for the Core plugin and the theme.
    4) Update the theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , clear cache, and check one more time. Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 13:44

    Hello,

    Once Header builder is enabled you need to builder the header structure for desktop and mobile from scratch (here are some video tutorials – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG ) or import one of demo templates (Theme Options > Header builder > Header templates > Ready To Go Headers) and change it depends on your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 13:39

    You can read about Loco translate plugin here – https://wordpress.org/plugins/loco-translate/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 12:54

    Hello,

    Thanks for using our theme.
    Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 12:52

    Hello,

    By default, there is no such possibility. Categories can be disabled at all via Theme Options > Header builder > Search.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 12:49

    You’re welcome!
    1) Provide URL of page where you have this button.
    2) Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating
    3) Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > enable “Add to cart button”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 11:11

    Hello,

    Sorting is independent of our theme and comes from WooCommerce, so you may contact the support of WC about this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 11:03

    Hello,

    Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock > Show Sale Percentage For Variable Products > On

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 11:00

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 10:01

    Hello,

    The problem is caused by this custom CSS code – https://prnt.sc/trnth9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 09:48

    Hi,

    I would recommend you contact WooCommerce support, it is independent of our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 09:32

    I’ve created translation for the Core plugin http://prntscr.com/trndan , please check now – http://prntscr.com/trnd2y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 09:27

    Hello,

    There is no such possibility, unfortunately.
    You can submit the request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 09:04

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2020 at 07:47

    Hello,

    Make sure that you have created translation for XStore Core plugin (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 20:03

    Thanks for the reply. Provide FTP host, FTP login, and FTP pass also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 19:57

    Hi,

    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check if it fixes the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 19:55

    Hello,

    Please submit new topics for new questions.
    Provide screenshots for better understanding the problem, and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 19:52

    Hi,

    Have you updated XStore Core plugin too?
    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 19:47

    Hello,

    Provide URL of page that contains the widget and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 19:43

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 14:19

    Hello,

    1) Try to add the next code in Theme Options > Theme Custom CSS:

    .nav-sublist-dropdown {
        left: 50% !important;
        transform: translateX(-50%) !important;
        margin: 0 !important;
        animation: et-fadeIn .3s ease !important;
        display: block;
        opacity: 0;
        visibility: hidden;
        transition: all .2s ease-in-out;
    }
    .item-design-mega-menu {
        position: static;
    }
    .item-design-mega-menu:hover .menu-static-block.nav-sublist-dropdown {
        opacity: 1;
        visibility: visible;
    }

    2)

    .item-design-mega-menu .menu-parent-item > a {
        font-weight: bold;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 14:10

    Hello,

    Filter products by price widget take price range automatically based on the min and max price of existing products.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 12:51

    Provide us with temporary wp-admin and FTP access http://prntscr.com/tr50oo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 12:50

    Hello,

    Please follow this article and update the theme in one of 3 mentioned ways – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 12:48

    Hello,

    I can see this error in browser console – http://prntscr.com/tr4xeh , try to disable the mentioned plugin, and check Theme Options then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 12:28

    Hello,

    Have you installed additional plugins or made changes in child theme files?
    Do you have the same problem when a default theme (Storefront) is activated on your site?
    Please check and let us know. Provide temporary wp-admin and FTP access, if any further assistance is needed.

    Regards

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    Viewing 42,480 results - 42,451 through 42,480 (of 68,187 total)
Viewing 30 posts - 42,451 through 42,480 (of 68,187 total)
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