Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 41,431 through 41,460 (of 68,187 total)

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Rose Tyler

Support staff

September 16, 2020 at 10:17

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

#251548 Copied In reply to: Removing the default header

Rose Tyler

Support staff

September 16, 2020 at 10:13

Hello,

Clear cache and check one more time – https://prnt.sc/ui66a3

Regards

#251546 Copied In reply to: FILTER

Rose Tyler

Support staff

September 16, 2020 at 08:51

Hello,

Go to Single Product page builder via Theme Options > Tabs > Reviews Outside Of Tabs > On.

Regards

#251537 Copied In reply to: Tabs – Both Description & review should be visible

Rose Tyler

Support staff

September 16, 2020 at 08:48

Read this article https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , you need to regenerate thumbnails to apply changes.

Regards

#251536 Copied In reply to: Product Gallery should be of same size

Rose Tyler

Support staff

September 16, 2020 at 08:14

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access.

Regards

#251533 Copied In reply to: Translation problem

Rose Tyler

Support staff

September 16, 2020 at 08:00

Ok.
Feel free to ask if you have any other questions

Regards

#251529 Copied In reply to: "YOU MAY ALSO LIKE" Box

Rose Tyler

Support staff

September 16, 2020 at 07:59

Hi,

Thanks for using our theme.
These irons https://xstore.8theme.com/xstore-icons/ can’t be used here – https://prnt.sc/ui3kcw Custom SVG icons you can find online, for example here – https://www.flaticon.com/ and add like this – https://prnt.sc/ui3lq3

Regards

#251527 Copied In reply to: Custom SVG
Rose Tyler

Support staff

September 16, 2020 at 07:46
Hello,

Add this code in Theme Options > Theme Custom CSS:

.page-template-et-registration .page-content .span6 { margin: auto !important; float: none; }

Regards
#251526 Copied In reply to: Registration page is completely blank
Rose Tyler

Support staff

September 16, 2020 at 07:38

Hello,

Could you provide URL and temporary wp-admin access?

Regards

#251525 Copied In reply to: MEGA MENU COLUMNS

Rose Tyler

Support staff

September 16, 2020 at 07:36

You’re welcome!

Regards

#251524 Copied In reply to: SINGLE PRODUCT TITLE TEXT LOWERCASE

Rose Tyler

Support staff

September 16, 2020 at 07:31

Hi,

Sorry, but your question is a bit unclear for me. Could you provide some screenshots or examples of the desired result?

Regards

#251523 Copied In reply to: Loading Indicator

Rose Tyler

Support staff

September 16, 2020 at 07:27

Hello,

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Widgets Height

Regards

#251522 Copied In reply to: max-height of widgets

Rose Tyler

Support staff

September 16, 2020 at 07:25

Hello,

What exactly error message did you get? Could you provide a screenshot?
Go to Settings > Reading > Your homepage displays > select Home and Blog pages. GO to WooCommerce > Status > Tools > Create default WooCommerce pages > Create pages.

Regards

#251521 Copied In reply to: Critical error after theme installation
Rose Tyler

Support staff

September 16, 2020 at 07:21
Hello,

Add this custom CSS code:

.post-type-archive-product ul.st-swatch-preview li { text-align: left; }

Regards
#251520 Copied In reply to: FILTER
Rose Tyler

Support staff

September 16, 2020 at 07:17

Hello,

Please provide screenshots and temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#251519 Copied In reply to: Some text boxes not showing

Rose Tyler

Support staff

September 16, 2020 at 07:10

You’re welcome!

Regards

#251518 Copied In reply to: WooCommerce Update Conflict – Missing Content

Rose Tyler

Support staff

September 14, 2020 at 09:42

Hello,

Please provide us with screenshots, because we were not able to find all the mentioned issues just by description, unfortunately.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Waiting for your reply.

Regards

#251327 Copied In reply to: Dark store theme with scrollable comboboxes has barely visible scroll bar

Rose Tyler

Support staff

September 13, 2020 at 15:10

Hello,

It is a new plugin and only 1 version is available – 1.0.0, it can be downloaded from this page https://www.8theme.com/downloads/ or installed via XStore > Plugins Installer
Read more – https://www.8theme.com/documentation/docs/white-label-branding-plugin/

Regards

#251286 Copied In reply to: White label plugin update version needed

Rose Tyler

Support staff

September 13, 2020 at 15:06

Hello,

Please read our docs – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and watch this video – https://youtu.be/UAlAkvoilfk
What exactly problem with the installation do you face? Please provide a screenshot. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

Regards

#251285 Copied In reply to: installation failed

Rose Tyler

Support staff

September 13, 2020 at 13:57

Hello,

Please follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#251281 Copied In reply to: Problème mise à jour

Rose Tyler

Support staff

September 13, 2020 at 13:22

Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

Regards

#251280 Copied In reply to: Xstore core is not installed

Rose Tyler

Support staff

September 13, 2020 at 12:36

Hello,

In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Regards

#251277 Copied In reply to: Xstore core is not installed

Rose Tyler

Support staff

September 13, 2020 at 12:34

Hello,

Thanks for contacting us.
Where exactly do you see this warning? Please provide a screenshot.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
If you want to completely change the demo version of the site, it is recommended to run import on fresh WordPress installation https://wordpress.org/plugins/wordpress-database-reset/ If you want to import sections from different demos, use XStore studio. Just edit page using Elementor > click here – https://prnt.sc/udpfle and import the desired block.
Let us know if you need any further assistance.

Regards

#251276 Copied In reply to: Problem with the installation of the theme

Rose Tyler

Support staff

September 13, 2020 at 09:01

Hello,

Please read this article – https://8theme.com/demo/docs/legenda/Theme_Installation/Registration_Page

Regards

#251272 Copied In reply to: Registration page is completely blank

Rose Tyler

Support staff

September 13, 2020 at 09:00

Hello,

Follow this article to translate WooCommerce plugin – https://docs.woocommerce.com/document/woocommerce-localization/ , translate the theme – https://8theme.com/demo/docs/legenda/Theme_Translation/Base_Theme_Translation.html + crete translation for Core plugin.

Regards

#251271 Copied In reply to: Cart language
Rose Tyler

Support staff

September 13, 2020 at 08:58
Hi,

1)

.et_b_header-search.et_element-top-level select, .et_b_header-search input[type="text"], .et_b_header-search.et_element-top-level input[type="text"]::placeholder { font-size: 15px; }

2) Contact the plugin support first.
3) As I can see, you have set “1.5vwpx” , change it to 1.5vw , also change the Top header color to white for mobile https://prnt.sc/ugenz7

Regards
#251270 Copied In reply to: search bar, header, widget
Rose Tyler

Support staff

September 13, 2020 at 08:50

Hello,

Looks like WC pages were not imported. As I can see, the Cart page can be opened now.
Let us know if you need any further assistance.

Regards

#251269 Copied In reply to: Help with page and loading speed and size

Rose Tyler

Support staff

September 13, 2020 at 08:46

Please check my reply above.

Regards

#251268 Copied In reply to: Change of item descriptions

Rose Tyler

Support staff

September 13, 2020 at 08:45

Hello,

Please provide URL of page with these tabs and temporary wp-admin access.

Regards

#251267 Copied In reply to: New Arrivals and Featured – hide

Rose Tyler

Support staff

September 13, 2020 at 08:43

Hello,

1) Theme Options > Typography > Content https://prnt.sc/ugeejw
Theme Options > Styling > Active buttons https://prnt.sc/ugef0k
2) Order of articles on your Home page – https://prnt.sc/ugefee
3) Theme Options > Theme Custom CSS > Global custom CSS > change the color here https://prnt.sc/ugegd5 or just delete the next code – https://prnt.sc/ugegxc https://prnt.sc/ugeh9p
4) Max available value is 24px https://prnt.sc/ugeipq right now. But I’ve sent a request to our developers to increase it. Changes will be added in the next update of the theme.

Regards

#251265 Copied In reply to: Change of item descriptions
← 1 2 3 … 1,381 1,382 1,383 … 2,271 2,272 2,273 →

41,431–41,460 of 68,187 posts

Viewing 30 posts - 41,431 through 41,460 (of 68,187 total)

← 1 2 3 … 1,381 1,382 1,383 … 2,271 2,272 2,273 →

Forum Replies Created

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